San Gabriel CampusHours:
Up to 19 hours per week as assigned; Must be able to work weekdays, weekends, days and evening hours.Salary:
ACCelerator Director, Manager, or SupervisorCriminal Background Check:
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
General Statement of Job
Provides clerical and administrative support to a departmental office or program.Information for This Posting Only
To provide support and technical assistance.Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.Gathers, compiles, and enters data, producing routine reports and documents.Produces handouts, fliers, newsletters, brochures, manuals, and other documents.Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.May input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.Maintains tracking systems and logs.Operates office equipment such as copiers and fax machines.
Additional Job Specific Duties
Provides first level student/faculty and staff support, customer service, and technical assistance.Assists with software and hardware related problems, and appropriately coordinates second level requests through the submission of Technical Support Service tickets.Remains visible and available to all students, faculty, and guests requiring technical assistance.Stays updated with campus technology changes and problems and remains acquainted with the college's help resources.Monitors student and faculty activity in the ACCelerator through conducting walkthroughs and providing front desk support as needed.Performs routine and preventative maintenance of ACCelerator lab, classroom, and study room equipment (e.g. dusting, cleaning, logging off workstations, etc.) for the purpose of ensuring equipment is in safe operating condition.Participates in special projects as needed.Other
Office procedures and practices. Customer service techniques.KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Office procedures and practices. Customer service techniques.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective working relationships. Maintaining an established work schedule. Effectively using interpersonal and communication skills. Effectively using organizational and planning skills. Entering data, maintaining files, and performing other clerical duties. Effective customer-orientation when working with a diverse population.Technology Skills
Use a variety of spreadsheet, word processing, database, and presentation software. May also use social media, work with desktop publishing, and update webpages. Use a variety of computer hardware and software applications.Required Work ExperienceAs required.
Preferred Work Experience
One year related work experience.Required EducationAs required.
Work is routinely performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling. Occasional lifting of objects up to 10 pounds.SafetyWork safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law. DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.