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Director, Student Financial Management Center (Administrator I)

Employer
San Diego State University
Location
San Diego
Closing date
Jul 29, 2021

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Job Details

Job no: 503106
Work type: Management (MPP)
Location: San Diego
Categories: MPP, At-Will, Full Time, Student Services

This position is open only to current SDSU Employees.

Position Summary

The Student Financial Management Center sub-division, within the Division of Student Affairs & Campus Diversity, houses three separate student service offices- the Student Financial Management Center (SFMC), the Office of Financial Aid and Scholarships (OFAS), and Student Account Services (SAS). This subdivision focuses on delivering student-centered engagement in an environment that is transparent, highly regulated, and compliance-driven under the leadership of an Assistant Vice President.

The SFMC’s focus is to provide centralized, individual financial case management and counseling to students, parents, and families. The SFMC maximizes the efficiency and effectiveness of the Office of Financial Aid and Scholarships (OFAS) and Student Account Services (SAS) by providing a scalable, “one stop” shop approach to providing assistance with issues related to financial aid, scholarships, and student billing regardless of where the students and staff are physically located.

The SFMC will provide student and families with information related to the following areas:

  • Financial Aid Application Assistance
  • Financial Aid Resources- types of financial aid available
  • Scholarship Application Processes
  • Scholarship Resources- types of scholarships available
  • SDSU Educational Costs- tuition, fees, and housing costs
  • Student Financial Aid Disbursements
  • Student Billing Information
  • Student Fee Waiver information and processes
  • Financial Literacy Counseling
  • Debt Collection Counseling
  • The Director of the Student Financial Management Center (SFMC) in collaboration with and under the direction of the Assistant Vice President of Student Affairs and Campus Diversity, will provide strategic leadership and administrative guidance, coordination, and implementation for the SFMC. The Director will work together with the Assistant Vice President of Student Affairs to provide leadership to ensure university compliance with all applicable laws and rules related to federal, state, private, and institutional aid.

    The Director of SFMC will provide leadership and supervision to the staff comprised of Student Services Professionals and Administrative Analyst/Specialist. The Director of SFMC will establish best practices and training programs for staff and JR counselors to deliver exceptional student service through the SFMC. The Director has overall responsibility for planning, preparing, and coordinating offerings to support students and parents in understanding costs and available resources to pay for college.

    For more information regarding Student Affairs and Campus Diversity, click here.

    This is a full-time, benefits-eligible, at-will limited term position anticipated to end on or before June 30, 2022. This position is designated exempt under FLSA and not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m. but may vary based on operational needs.

    Education and Experience

  • Bachelor’s degree or equivalent experience.
  • Two years of experience in financial aid or in personal finance.
  • Two years of progressively responsible experience related to event planning and program coordination within a large university setting.
  • Preferred Qualifications & Specialized Skills

  • Master’s degree or equivalent experience.
  • Experience administering financial aid and scholarships and/or student billing in a CSU setting.
  • Experience resolving complex student and parent issues correlated to financial aid that are escalated to the management level.
  • Experience administering a fast-paced virtual help desk via zoom.
  • Ability to lead weekly committee meetings and weekly staff meetings.
  • Ability to create a term staffing schedule and to update weekly as needed.
  • Compensation and Benefits

    San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes:

  • Extensive Leave benefits: 14 paid holidays, 24 vacation days, and 12 sick days per year;
  • Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
  • An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
  • California State University system fee reduction program (fee waiver) for the employee or their qualified dependent.

    Supplemental Information

    Review of the required application materials, including cover letters and resumes, will begin on July 30, 2021. To receive full consideration, apply by July 29, 2021.

    All management and executive employees shall be required to provide a written statement to the appropriate administrator of any and all outside employment. Employees shall also provide a written statement of outside employment if a written request by an administrator is made.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    SDSU is a smoke-free campus. For more information, please click here.

    SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

    Applicants with disabilities and applicants who require assistance completing an application may contact Casie Martinez at [email protected] or 619-273-3343.

    Advertised: Jul 15, 2021 (7:00 AM) Pacific Daylight Time
    Applications close: Jul 29, 2021 (11:55 PM) Pacific Daylight Time

    Company

    Since it was founded in 1897, San Diego State University has grown to offer bachelor's degrees in 89 areas, master's degrees in 78 areas and doctorates in 21 areas. SDSU's approximately 32,000 students participate in an academic curriculum distinguished by direct contact with faculty and an increasing international emphasis that prepares them for a global future.

    SDSU's annual economic impact to the state of California is $6.5 billion, according to an impact report done by the California State University in 2010.

    Of SDSU's 280,000-plus alumni, approximately 60 percent live in San Diego. They comprise more than half the region's engineers, teachers, entrepreneurs and the local workforce for a host of other industries.

    Learn More About:

    Research: Since 2000, SDSU faculty and staff have attracted more than $1.7 billion in grants and contracts for research and programs ranging from cardiovascular disease to marine biology.

    Diversity: SDSU ranks No. 19 in the nation for racial diversity and among the top universities for economic diversity. SDSU was ranked No. 11 in the nation and No. 4 in California for bachelor's degrees awarded to Hispanics by Hispanic Outlook for Higher Education

    International Study: SDSU offers 350 international education programs in 50 countries. Nearly 12,000 students have studied abroad in the past 12 years.

    Community Service: SDSU is a recognized leader in innovative efforts to improve urban K-12 education. The City Heights Educational Collaborative and Compact for Success both positively impact the academic achievement of elementary, middle and high school students in the local area.

    Sustainability: Sustainability is an every-day part of the university culture at San Diego State University. Students, faculty and staff all participate in a myriad of ways, from festivals, to research to academic programs. In spring 2014, SDSU opens its first LEED Platinum Certified building — the 206,000 square-foot Aztec Student Union.

    Find Us
    Telephone
    619-594-5200
    Location
    5500 Campanile Drive
    San Diego
    CA
    92182
    United States
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