Financial Aid Counselor

Lynn University
Boca Raton, FL, USA
Closing date
Oct 21, 2021

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Administrative Jobs
Academic Affairs, International Programs, Institutional & Business Affairs, Financial Aid

Job Details

  • 16-Jul-2021 to Until Filled (EST)
  • Student Financial Services
  • Boca Raton, FL, USA
  • Full Time
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    Lynn University is an innovative, global and personalized college based in Boca Raton, Florida. Our 3,000 students are from approximately 100 countries. Our NCAA Division II Fighting Knights athletics program has won 25 national championships (and counting!)

    The Chronicle of Higher Education consistently recognizes us as a "Great College to Work For" with high scores in compensation and benefits; work/life balance; job satisfaction; respect and appreciation, and more.

    Lynn University is seeking candidates for the position of Financial Aid Counselor. Reporting to the Director of Financial Aid, the Financial Aid Counselor awards students' financial aid, processes and advises students on all aspects of financial aid with all applicable institutional, state, federal regulations as with the mission and goal of the University. The Financial Aid Counselor provides high quality administrative services and support for the office, its staff and contacts, and performs services to support an active, student-oriented campus environment.

    Essential Duties and Responsibilities

    Award student financial aid, process, and advises students on all aspects of financial aid. The Financial Aid Counselor is also responsible for the management of the Accounts Receivable with the primary goal of decreasing delinquent accounts receivable and increasing earlier payments. Call students that are missing information or documents to expedite processing. Assist in special projects such as reports and filling in for other positions during vacations.

      Perform verifications.Evaluate and make independent decisions in relation to unusual cases, special requests, and verification issues.Release Aid.Award students.Update all pertinent loan information in PowerFaids prior to origination.Adjust loan amounts and dates when returns are required.Contact students for missing forms for financial aid as back up.Contact students that have paid a deposit but have not sent in their ISIR.Contact students that we have sent a package and we have not heard any response.Counseling students/parents about financial aid and financing options.Answer phone calls concerning financial aid and account balances.Assist with front counter as needed.Recalculations (as needed).Fill in for other positions during vacations.Develop and maintain the A/R list on debts outstanding pertaining to Financial Aid pending.Graduate/withdrawn worksheets.Assist with registration process.Verify enrollment rosters against our files and revise awards if change of hours during drop/add period.Conduct F/A informational meeting as requested and attend Open Houses and Financial Aid Nights. Study Abroad Transcript Review after completion of the term.Involved in Senior Salute and Fall Send Off events.Assist in F/A reapplication process.Letter to all non-renew and non-pre-reg FAFSA students.Standards of Academic Progress letters to students on probation or termination.Assist with audit and FISAP.Assist the Director, Executive Director and Assistant Director as requested.Attend Seminars, conferences, webinars and other training opportunities.Work flex or extra hours during peak periods.Assist in any function in relation to the operation of the Student Financial Services Dept.Perform Entrance and Exit interviews.

    Knowledge, Skills, Abilities, and Personal Characteristics

    • Knowledge of financial aid federal/state regulations.
    • Excellent interpersonal, cross-cultural, communication, leadership and organizational skills.
    • Ability to be empathetic with families/students in regards to finances.
    • Proficient verbal and written communication skills.
    • Demonstrated ability to solve problems efficiently and effectively independently.
    • Ability to learn and apply institutional policies and procedures.
    • Knowledge of Microsoft Office tools and ability to become familiar with financial aid software programs.
    • Ability to work both independently and as part of a collaborative team environment.
    • Must be detail oriented and able to prioritize work effectively.

    Minimum Qualifications

    • Bachelor's degree from a four-year college or university required.
    • Two or more years progressive Financial Aid and higher education experience required. Consideration will not be given to candidates without direct college financial aid experience.
    • Experience with COD and NSLDS Systems.
    • Proficiency in Spanish preferred.
    Accreditation and equal opportunity

    Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, [email protected], or +1 561-237-7727; or to the U.S. Department of Education Office for Civil Rights.

    Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call +1 404-679-4500 for questions about the accreditation of Lynn University. 2020 Lynn University

    Americans with Disabilities Act

    Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling +1 561-237-7639.

    The Annual Security and Fire Safety Report

    In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at

    For your health, Lynn University is now smoke- and tobacco-free.

    Lynn University


    Working at Lynn isn't just a job ... it's a mission.

    Our people are talented enough to do anything, but they choose to work at Lynn because they believe that they are contributing to something important. 

    Our top priority is to support our students as they achieve their dreams—and we pride ourselves on finding intellectually fearless people who enable us to constantly improve and adapt. We embrace new ideas, and we continually challenge ourselves to be better, faster, first. Here, you’ll be free to think differently. We celebrate innovation and we don’t let bureaucracy get in the way of a good idea. The words "we've always done it this way" are never uttered.

    Most importantly, Lynn employees go above and beyond for our students, parents, alumni and supporters. We’re available and responsive, and we learn from them just as much as they learn from us.


    Lynn University has been recognized by The Chronicle of Higher Education as a "Great College to Work For" in the areas of:

    • Respect and appreciation
    • Work/life balance
    • Compensation and benefits
    • Collaborative governance
    • Confidence in senior leadership
    • Facilities, workspace and security
    • Job satisfaction
    • Supervisor/department chair relationship

    Culture and Community

    Our employees enjoy lots of events aimed at reducing stress, encouraging a healthy lifestyle and creating a strong sense of community. These events include cooking lessons, Lunch 'n Learn workshops and 5Ks, as well as festivities like Furry Friend Friday and Bring Our Daughters and Sons to Work Day.

    We also promote community involvement, and traditionally have taken part in events such as:

    • The Corporate Run
    • Gift drives for underprivileged children
    • Food drives
    • Fundraising for a variety of local and national charitable organizations

    View our online photo album to see more events that Lynn employees take part in.

    Mission and vision


    The mission of Lynn University today is the same mission that has defined the institution through its first 50 years and that will continue to define it in the future.

    Our mission is to provide the education, support and environment that enable individual students to realize their full potential and to prepare for success in the world.


    Lynn’s vision is to be recognized as one of the most innovative, international and individualized small universities in America. Lynn University will capitalize on its youth, location and close student and faculty bonds to become a forerunner institution, a different kind of learning center, an independent, innovative 21st century university that is unusually devoted to preparing young persons for America’s and the world’s future. To do so, Lynn will:

    1. Remain relatively small, with approximately 2,400 undergraduate and 600 graduate students, and 500 or more adults enrolled annually in continuing education courses and institutes. A multi‐faceted, coeducational, primarily residential university with a small‐college atmosphere.
    2. Admit a wide array of diverse students, from those with learning differences to the gifted, and those from many countries of the world and states across the nation.
    3. Be grounded in the liberal arts but contain a collection of colleges oriented toward emerging professional opportunities, each of which feature superior teaching, applied learning and international focus and experiences.
    4. Contain a hallmark student development program that discerns each student’s strengths, shortcomings and special needs and works to develop his or her full capabilities.
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