Assistant Director of ServicesDepartment:
Central HR-Human Resources AVPAbout the University of Georgia:
The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.About the College/Unit/Department:
The University of Georgia (UGA) invites applications and nominations for the positions of Human Resources Assistant Director of Wellbeing, Talent, and Inquiry Service Center of Excellence. The Assistant Director(s) of Services is responsible for the creation and execution of a comprehensive and integrated service strategy to support critical business needs for the University of Georgia. This role collaborates with campus leaders to identify and create action plans to address gaps in service. The position will leverage the knowledge and experience of subject matter experts throughout the institution. College/Unit/Department website:
TRS or ORPEmployment Type:
Benefits EligibleFull/Part time:
Full TimeAdditional Schedule Information:
Monday – Friday; 8 AM – 5 PMAdvertised Salary:
Commensurate with ExperiencePosting Date:
07/09/2021Open until filled:
07/19/2021Proposed Starting Date:
08/01/2021Special Instructions to Applicants:
The University of Georgia (UGA) invites applications and nominations for the positions of Human Resources Assistant Director of Wellbeing, Talent, and Inquiry Service Center of Excellence. Location of Vacancy:
Applications: Applicant screening will begin immediately. The application packet should include a cover letter detailing how the applicant’s credentials and experience meet the needs, responsibilities, and qualifications stated below; a current resume; and contact information for three references (who will not be contacted without prior correspondence with the applicant).
Athens Area EEO Policy Statement:
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).Classification Title:
Assoc/Asst Director, Subdivision/Unit ADFLSA:
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.Position Summary:
The University of Georgia (UGA) invites applications and nominations for the positions of Human Resources Assistant Director of Wellbeing, Talent, and Inquiry Service Center of Excellence.
The Assist Director of Services, directly assists the Director of Services position and is primarily responsible assisting in the continued success of the Service Center for Excellence. As the Assistant Director you provide leadership and supervision to professional/technical staff in the delivery of a human resources programs, processes and procedures that advance the university’s strategic goals and objectives. The Assistant Director will perform the full-range of managerial duties to include assisting in the planning, directing, and coordinating operational activities at the division or department level
The Assistant Director understands the organization’s key business drivers in order to function as business partners with university leadership. Is responsible for building trust and respect for the HR program and gain the confidence of others at all levels in the organization.
As the Assistant Director you will creatively apply professional knowledge, skills and abilities to strategize and plan, coordinate and administer program(s) that:
Knowledge, Skills, Abilities and/or Competencies:
- Identify and proactively respond to trends and their impact on the organization’s long-term goals;
- Manage change efforts that encourage and engage staff at all levels in the improvement process and
- Help constructively shape the organization’s culture. Program areas include: benefits administration; career planning; classification; compensation; employee retention and organizational culture enhancement; employee relations; employment; environment, safety and health; equal employment opportunity; HR Information Systems; international employment; legal compliance; payroll; policy administration; organizational design; staff development; talent management; workforce planning and/or closely related programs.
- Acts with Integrity
- Serves Others
- Makes Sound Decisions
- Supervises Others
- Champions Innovation
Sitting, standing, walking; regular office environmentIs driving a responsibility of this position?:
NoIs this a Position of Trust?:
YesDoes this position have operation, access, or control of financial resources?:
NoDoes this position require a P-Card? :
NoIs having a P-Card an essential function of this position? :
NoDoes this position have direct interaction or care of children under the age of 18 or direct patient care?:
NoDoes this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):
YesCredit and P-Card policy:
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.Duties/Responsibilities:
Operations/Director Back Up
Percentage of time:
- Directly manages the transactions and provides oversight of daily operations to ensure appropriate coverage and service delivery by collaborating with all HR Staff.
- Applies an understanding of key legal precedents, policies, and practices to protect the interests of UGA, USG and individual employees.
- Monitors internal and external changes in the law to define and confront risk to employees and the department and the organization.
- Attends his/her assigned departmental meetings, HR meetings and other meetings as assigned by the Director. Partners with other Professionals with in the university and system office.
Organization Development and Continuous Improvement
Percentage of time:
- Play strategic leadership role in unit transformation toward person centered and proficient practices, collaboration, empowerment, accountability, and overall organizational effectiveness.
- Coordinate a comprehensive internal quality management system that will report to Director on key performance indicators in the organization to improve service delivery, increase accountability, achieve performance objectives and better meet the units strategic plan objectives.
- Provide education, counsel, and coaching to staff on strategic and operational opportunities for organizational, team, and individual planning and development as a means to achieve unit goals and objectives.
- Assess organizational needs and effectiveness in terms of accomplishing goals/objectives and achieving satisfaction measures, by means of surveys, analysis of available data, and conferring with stakeholders.
Training and Development
Percentage of time:
- Assess training and development needs of internal staff and external HR Practitioners; to include research, evaluation and development approaches to meet those needs.
- Direct the development and management of appropriate training standards, strategies, and curriculum for a learning organization in order to:
- Improve the quality and efficiency of services
- Build professional competency
- Promote partnerships and teamwork
- Improve performance, problem solving, employee and stakeholder satisfaction
- Comply with laws and regulations
- Provide general supervision to Transactional Service Center of Excellence training in the development and implementation of training and in-service activities including topic identification, speaker identification and acquisition, materials development, site identification, webinar hosting, logistical planning and on-site event coordination.
- Oversee the administration and utilization of PEP (Learning Management System) to schedule, promote, register, track and report training activity for staff, stakeholders and service providers.
Leads “special projects” as assigned by the Director/Sr. Director
Percentage of time:
- Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; evaluating optional courses of action; expediting solutions and evaluating milestones and accomplishments.