LDSH Challenge Course Coordinator

Employer
Georgia Institute of Technology
Location
Atlanta, Georgia
Closing date
Sep 12, 2021

Job Details

Job Title: LDSH Challenge Course Coordinator
Location: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 218764
Job Summary

The Leadership Challenge Course Coordinator's primary roles are to manage all aspects of the Leadership Challenge Complex and related-programming and to manage registration, retail, and equipment rental at the Wilderness Outpost. The Coordinator's role is to enhance student experiences and make operations financially productive. Responsibilities include staff supervision, hiring, and training;

This position will interact on a regular basis with: Staff, parents, students, and volunteers. This position typically will advise and counsel: students and volunteers. This position will supervise students employed as to spervise studetns employed as challenge course facilitators and student employees.

This position ensures challenge course operations align with industry standards. The coordinator manages challenge course staff training and operations and insures training and basic operations meet standards set forth by the challenge course industry. Risk management responsibilities include documenting policies; mantaining statistics; observing operations; assessing quality; monitoring industry trends; designing curriculum; and coordinating facility care and maintenance. Due to the high-risk nature of programs, the coordinator requires specialized skills and industry knowledge. The coordinator ensures alignment with industry standards and practices.

Training and managing staff and operations is the single most important component of life safety and program quality. Further risk management responsibilities include documenting policies, statistics, and training records; assessing program quality; staying abreast of industry trends; assisting with curriculum design; and coordinating facility maintenance with other campus departments.

Due to the potential high-risk nature of programs, the coordinator requires specialized skills and knowledge of the industry. The coordinator is an essential component of managing risks associated with a high-level adventure program. The coordinator interacts with Campus Recreation student and professional staff; students; corporate customers; and representatives from across campus such as Admissions, and Georgia Tech Legal & Risk Management. They work with representatives from 100+ schools, student and community organizations, and corporate entities. In partnership with such groups, the coordinator tailors leadership workshops focused to meet organizational needs.

The coordinator has additional responsibilities relating to oversight for a large campus outdoor recreation program. They are also a member of the Campus Recreation Center team and will be receive collateral assignments such as roles with standing committees like Talent Development, Risk Management, or Technology.

Responsibilities

Job Duty 1 -
Directly manage and oversee the Leadership Challenge course, to include maintaining and/or developing efficient cost effective systems to support challenge course operations: online registrations, marketing, purchasing, campus communications, training, managing and tracking equipment, and managing and tracking trip expenses.


Job Duty 2 -
Recruit, hire, train, and maintain a pool of challenge course facilitators.


Job Duty 3 -
Facilitate challenge courses in partnership with facilitator staff, providing quality programs for varied groups including students, faculty @ staff, community groups, and corporate entities.


Job Duty 4 -
Ensure compliance with accepted risk management practices and protocols aligned with ACCT standards including staff training, staff ratios, construction, inspection, and equipment storage and retirement schedule.


Job Duty 5 -
Maintain and improve existing rental, registration, and retail operations through active promotion of rental services across campus and by building a small retail operation.


Job Duty 6 -
Ensure accurate inventory of saleable, rentable items, and additional program gear, and reconcile inventories each month.


Job Duty 7 -
Hire, train, supervise, schedule, and assign attendants; ensure student staff have up-to-date certifications and participate in regular training updates.


Job Duty 8 -
Lead or co-lead at least one extended expedition or specialty program annually. Assist with training, oversight, and management of ORGT volunteer community as needed.


Job Duty 9 -
Perform other duties as assigned

Required Qualifications

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Other Required Qualifications
Campus outdoor recreation program or related experience coordinating challenge course activities; Overnight travel requourseed for project delivery; flexibility in on-site daily service delivery hours degree in Recreation, Education, or a training related (due to client shift schedules, project requourseements).

Required Experience
Two to four years of job related experience

Preferred Qualifications Additional Preferred Qualifications
Wilderness First Responder, AWA Swift Water Rescue certification, cave rescue training, Climbing and Belay Certification, Challenge Course Facilitation Training, Challenge Course Management Training, AMGA Rock Climbing Site Management Training.

This job requires working knowledge of the challenge course industry; experience managing and training challenge course facilitators; presentation, public speaking and written communication skills; ability to work with, train, and supervise student staff; ability to produce marketing materials; strong organizational skills and attention to detail; customer service sills and the ability to discuss customer needs and design programs to fit those needs.

The Challenge Course Coordinator further requires general knowledge of the outdoor recreation industry including camping equipment, adventure sports, and program practice.

Knowledge, Skills, & Abilities

SKILLS
This job requires working knowledge of the challenge course industry; experience managing and training challenge course facilitators; presentation, public speaking and written communication skills; ability to work with, train, and supervise student staff; ability to produce marketing materials; strong organizational skills and attention to detail; customer service sills and the ability to discuss customer needs and design programs to fit those needs.

Equal Employment Opportunity

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

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