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Program Specialist 2 - Publication & Web Development

Employer
Eastern Washington University
Location
Cheney
Closing date
Jul 23, 2021

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Job Details



Program Specialist 2 - Publication & Web Development

About Eastern Washington University:
Eastern Washington University is a regional, comprehensive public university located in Cheney and Spokane, Washington, with programs offered throughout the state and online with an enrollment of over 12,000 students. Eastern is one of six state-funded four-year institutions of higher education in Washington reporting to its own Board of Trustees.

Eastern’s 300-acre main campus is located in Cheney, a community of 11,000 residents 16 miles southwest of the state’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the Brand new Catalyst building and on the Riverpoint Campus which is shared with Washington State University. Eastern also offers program throughout the state based on the needs of the community. Eastern offers an array of bachelor’s and master’s degrees and one applied doctorate in physical therapy. EWU offers 135 fields of study, 9 master’s degrees, 12 graduate certificates, 39 graduate programs, 1 educational specialist degree, and 1 applied doctorate to more than 10,000 enrolled students.

Job Summary:
We are currently seeking skilled and team-oriented applicants for the following position: Program Specialist 2 - Publication & Web Development

This position reports to the Assistant Vice President of Academic Planning and Registrar. In the support of the University mission, this position provides exceptional student service working independently, under general direction, in catalog production such as maintenance, tracking, monitoring, editing, creating and updating the university catalog for courses and programs in CourseLeaf CAT and CIM, the student information system, and on the web; research and report the impact of changes made to courses and/or programs to representatives of university faculty committees; maintain, create and update course restrictions and prerequisites for catalog publication, coding and testing in Banner SIS for accurate processing; provide assistance and training in the software CourseLeaf and troubleshoot problems for all academic areas as needed; develop and maintain web pages, academic calendar, and departmental deadlines in 25Live and WordPress; develop forms for web applications for Records and Registration Office and Academic Planning, using specialized publication software Gravity Forms and Ellucian Workflow. Assist with publication and training documents for commencement ceremonies. Assist the athletic compliance officers in monitoring and reporting athletic eligibility according to NCAA regulations; assist as back up for classroom scheduling and course maintenance processing.

The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!

EWU expands opportunities for personal transformation through excellence in learning.

Required Qualifications:
  • Bachelor’s degree AND two years of experience in the program specialties, relevant higher education work experience may substitute for the degree on a year-for-year basis.
  • Minimum of two years’ experience using InDesign, CIM, CAT, and 25Live or comparable software to produce and publish documents similar to catalogs, announcements, and publications.
  • Experience with web design tools.
  • Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.



Program Specialty Includes:
  • Experience reviewing curriculum for university policy compliance.
  • Experience managing large-scale projects/processes, e.g. curriculum management or university catalog production.
  • At least two years of experience managing transactional work through a complex and integrated computerized student information system, preferably Ellucian Banner.
  • Experience with Microsoft Office Suite required, including spreadsheets.
  • Ability to quickly learn and use specific software packages related to fulfillment of responsibilities, e.g. CourseLeaf, Banner, etc.
  • Demonstrated critical thinking skills, including understanding of cause/effect relationships and application thereof.
  • Demonstrated self-starter. Ability to work independently in a fast-paced and customer service-based environment.
  • Strong verbal, written communication, and problem-solving skills. Ability to effectively communicate with a wide variety of university constituents.
  • Experience in customer service settings.
  • Experience in enrollment services.


Preferred Qualifications:
  • Minimum of 3 years progressive experience in a Registrar’s Office, preferably in a large, diverse university.
  • Web-design experience, including web-publishing and editing.


Other Skills and Abilities:


Job Duties:
% of Time: 40
Responsibility / Duty:
  • Receive, create, edit, track and maintain course and program records for the catalog in the Student Information System using CourseLeaf CAT and CIM. 
  • Attend CPAC (Course and Program Approval Committee) as R&R office and Academic Planning representative. 
  • Coordinate with Academic Affairs staff for problem resolution. 
  • Work with departmental staff to train and assist with correct entry of information into CIM and CAT.
  • Consult with CourseLeaf technical support for problem resolution.

Essential Function Indicator: Yes


% of Time: 30
Responsibility / Duty:
  • Edit and prepare the annual university catalog for web and print publication. 
  • Provide administrative support to Academic Affairs staff towards publication. 
  • Coordinate with Human Resources, departmental staff and others regarding electronic catalog copy.

Essential Function Indicator: Yes


% of Time: 15
Responsibility / Duty:
  • Provide administrative support for reporting and tracking Athletic Eligibility records, monitoring quarterly athletic eligibility and minimum credit requirement. 
  • Transmitting reports of final grades each term using NCAA CA.

Essential Function Indicator: Yes


% of Time: 10
Responsibility / Duty:
  • Maintain/build departmental web pages in WordPress. 
  • Administer University Academic Calendar and departmental deadlines in 25Live.

Essential Function Indicator: Yes


% of Time: 5
Responsibility / Duty:
  • Create, maintain and manage office forms and documents using Adobe Suite. 
  • Assist as back-up for course maintenance and classroom scheduling as needed.

Essential Function Indicator: No



Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement.
Salary Information: The salary range for this position is $40,308 (minimum) up to $52,476. Where the hired candidate will begin within this range is dependent on education, experience and skills.

Posting Date: 07/07/2021
Open Until Further Notice: No
Closing Date: 7/21/2021
Screening to Begin: 07/22/2021

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/7034

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.





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Organization

Eastern Washington University is a student-centered, regionally based, comprehensive university. Its campus is located in Cheney, within the Spokane metropolitan area, with additional learning centers in the region and elsewhere in Washington State. Its mission is to prepare broadly educated, technologically proficient, and highly productive citizens to attain meaningful careers, to enjoy enriched lives, and to make contributions to a culturally diverse society.

Eastern Washington University will achieve its mission by providing:

  • an excellent student-centered learning environment;
  • professionally accomplished faculty who are strongly committed to student learning;
  • high-quality integrated, interdependent programs that build upon the region's assets and offer a broad range of choices as appropriate to the needs of the university's students and the region; and
  • exceptional student support services, resources, and facilities.
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