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NC State Athletics Ticket Office - Operations Assistant

Employer
NC State University
Location
Raleigh, NC

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Job Details

Posting Number:

PG191781TM

Position Number:

10SWH003

Position Type:

Temporary

Essential Job Duties:

The NC State Athletics Ticket Office is a division of the Athletic Department at NC State University and is responsible for all ticket operations at sporting events hosted by NC State Athletics. Ticket operations include the following sports: football, men’s and women’s basketball, men’s and women’s soccer, baseball, wrestling, and gymnastics. Student Ticket Office employees will be responsible for handling customer inquiries, the sale and distribution of event tickets, and other tasks around the office as needed.

Part-time Ticket Office employees will learn how to use the Paciolan Ticketing System for sales, order processing, and database management. This will serve as a foundation for students to assist customers via phone and walk-up inquiries. In addition to customer service, part-time employees will assist in preparing mailings to customers, attending seasonal athletics events, and assisting in any projects that may be at hand in the office. Part-time employees will also work home NC State sports events. Work schedules are flexible and can be coordinated with the part-time employee supervisor.

Is Time Limited:

No

Job City & State:

Raleigh, NC

Department:

Athletics - Ticket Office

Classification Title:

Temporary-Clerical

Working Title:

NC State Athletics Ticket Office - Operations Assistant

Work Schedule:

Hours may vary. Nights and weekends as required.

Other Work/Responsibilities:

Other duties as directed by supervisor.

Minimum Experience/Education:

High School Diploma

Department Required Skills:

• Must be able to work all home Football and Men’s basketball games
• Must be able to work 10-20 hours a week, including evenings and weekends as assigned by the student supervisor.
• Previous customer service experience
• Ability to effectively communicate with and assist customers both in person and on the phone
• Ability to thrive in a fast-paced and interactive setting
• Skilled in handling cash transactions

Preferred Years Experience, Skills, Training, Education:

N/A

Required License or Certification:

n/a

Valid NC Driver's License required?:

No

Commercial Driver's License Required?:

No

Anticipated Hiring Range:

Hourly Rate TBD

Job Open Date:

07/14/2021

Quick Link:

https://jobs.ncsu.edu/postings/146785

AA/EEO:

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Organization

NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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