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Financial Aid Specialist (search extended)

Des Moines Area Community College
Ankeny Campus

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
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Job Details

Job Title:

Financial Aid Specialist (search extended)


Ankeny Campus

Job Number:


Employment Date:

As soon as possible

Job Category:

Support Staff Positions

Application & Position Contact Information:

Human Resources at (515) 964-6479 or [email protected] for information concerning the application process. Barb Badger at 515-964-6887 or [email protected] for information concerning the position or your status once the position has closed.

Salary Information:

HIRING RANGE: $19.75-$21.01 per hour based on experience.
Pay Grade: 08

Job Summary:

Assist students, parents, and staff with Title IV Financial Aid and other student financial aid services following office and college policies and procedures. Analyze and process financial assistance applications and documents.

Essential Functions:

Assist students and parents with the financial aid processes from initial application to receipt of funds. Analyze and maintain student information records. Research and maintain internal and external databases. Process financial aid, and awarding of funds and award adjustments. Explain Satisfactory Academic Progress (SAP) as well as calculate academic credits needed for financial aid eligibility. Initiate correspondence to students and respond to electronic financial aid inquiries from the public, staff and students.

Respond to financial aid inquiries regarding federal, state and institutional programs. Serve as a resource to faculty, staff, and students, particularly in the areas of federal and state financial aid processing, loan eligibility assessment, federal and institutional verification processing, and Federal College Work-Study. Troubleshoot within specific program and service areas. Generate reports from existing database using financial aid software.

Assist in maintaining and evaluating web-based financial aid forms. Scan and index student documentation and institutional records to the students’ electronic files.

Conduct verification for financial aid eligibility.

Perform other duties as assigned.

Required Qualifications:

Associates degree (High school diploma and two years of experience in working with computers may substitute for the Associate’s degree.)

Two years of general office experience which includes computer experience and substantial public contact.

Ability to understand and apply financial assistance policies and procedures.

Strong communication skills.

Ability to plan, organize and manage time.

Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds.

Knowledge of current software applications.

Desired Qualifications:

Bachelor’s degree.

Experience in a postsecondary educational institution, particularly in a financial aid office.

Experience with educational databases similar to Banner.

Experience and commitment to working with diverse student populations.

Physical Requirements:

• Sit
• Lift Floor to Waist < 10 lbs
• Carry < 10 lbs x 100 ft
• Push/pull horizontal 10 lbs x 18 in
• Lateral Pinch
• Forward reach
• Crouch
• Neck Flexion, Extension & Rotation
• Fine Motor Coordination
• Hand & Foot Coordination
• Stand
• Ability to be Mobile

Mobility accommodations will be reviewed on a case-by-case basis and determined by the essential functions of this position.

Physical Demand Category:


Post offer, Pre-Employment Physical Test:


Work Schedule:

Monday-Friday, day hours.

Posting Date:


Deadline for Submitting Applications:


Open Until Filled:


Special Instructions to Applicants:

PLEASE NOTE: If you applied to the previous posting your application will continue to be considered and you need not reapply.

DMACC is an Affirmative Action/Equal Employment Opportunity employer and embraces diversity. Women, minorities, individuals with disabilities and veterans are encouraged to apply. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email [email protected]

THIS VACANCY REQUIRES: A complete DMACC Employment Application (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting “See Resume” will not be accepted. The application form will be used to screen applicants for required qualifications.

Quick Link for Internal Postings:


DMACC is the largest community college in Iowa, serving Central Iowa since 1966. We have 500+ faculty and staff dedicated providing the most immersive, progressive, and innovative learning experience for our students.

We're proud to provide one of the best opportunities for educational advancement in the state. Our student body is made up of traditional students as well as professionals from a multitude of backgrounds.

We offer the lowest tuition and fees in the state with more than 220 programs of study. Our credit students can graduate with an associates degree, college diploma or certificate.  With courses available online or face-to-face, students can easily plan a class schedule that fits their needs.

With an average class size of 18 students to 1 faculty member, students get a level of assistance that may not be possible at other institutions.

We offer learning opportunities through our six campuses and six learning centers.

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