Director, Financial Aid

El Camino Community College
Torrance, California
$119, 009 Annually
Closing date
Aug 30, 2021

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Administrative Jobs
Institutional & Business Affairs, Financial Aid

Job Details


El Camino College


Director, Financial Aid


Req:  C2122-005

Division:  Financial Aid

Close Date:  08/30/2021


Complete job description and application available online at:





Under the direction of the assigned Dean, the Director of Financial Aid will provide administrative oversight of the Financial Aid Office at El Camino College. The Director of Financial Aid will ensure compliance with federal, state, and institutional policies, procedures, and regulations that pertain to eligibility determination, awarding, and disbursement of financial aid. The Director of Financial Aid is responsible for the hiring, training, supervision, and evaluation of assigned personnel.




•  Interpret, apply, and enforce federal, state, and institutional financial aid policies, procedures, and regulations that pertain to eligibility determination, awarding, and disbursement of financial aid.

•  Hire, train, supervise, and evaluate assigned financial aid personnel. Provide training to assigned personnel to ensure compliance with policies, procedures, and regulations and provide excellent customer service.

•  Participate in and travel to professional development functions locally, regionally, and nationally to ensure compliance with federal, state, and institutional policies, procedures, and regulations.

•  Participate in financial aid outreach activities and College District sponsored functions on and off-campus to educate prospective and current students about federal, state, and institutional financial aid opportunities.

•  Develop and maintain a Financial Aid Policies & Procedures Manual in compliance with federal, state, and institutional policies, procedures, and regulations.

•  Collaborate and work in partnership with the U.S. Department of Education, California Student Aid Commission, Foundation for California Community Colleges, and the California Community Colleges Chancellor's Office.

•  Collaborate and work in partnership with Administrative Services to ensure financial aid reports are submitted accurately and on-time, compatibility with external software programs, eligible students are sent debit cards, successful execution of drawdowns and Return of Title IV funds, and that financial aid disbursements are made according to an established schedule.

•  Collaborate and work in partnership with the Foundation & Scholarship Office and other College District entities to determine eligibility, award, and disburse federal, state, and local financial aid.

•  Collaborate and work in partnership with the Office of Public Relations & Marketing to develop, maintain, and update informational and outreach materials and develop communication tracks in various communication mediums including hardcopy, online, and social media.

•  Serve as the main liaison between the College District and any third party vendor for the disbursement of financial aid.

•  Participate on College District assigned committees, work groups, and campus-wide initiatives that address enrollment management and help improve student retention, persistence, graduation, and transfer.

•  Draft, submit, assess, and revise, College District documentation that includes, but is not limited to, Accreditation, Program Plans, Program Reviews, and Service Area Outcomes.

•  Direct the preparation, maintenance, and on-time submission of a variety of narrative and statistical reports, records, and files related to assigned activities and personnel; and complete surveys and reports as required by federal, state, and institutional policies.

•  Prepare for and participate in audits and investigations conducted by federal, state, and institutional entities and respond in kind.

•  Develop and prepare the annual preliminary budget for the Financial Aid Office; analyze and review budgetary and financial data; control and authorize expenditures in accordance with established policies, procedures, and regulations; and monitor assigned accounts and assure proper utilization of funds.

•  Determine need for hardware and software; communicate with Information Technology Services (ITS) personnel to discuss needs and develop systems; select and order equipment; and participate in the installation of equipment and systems.

•  Operate computer hardware equipment, software programs and systems, and other office equipment to complete assigned duties and responsibilities.

•  Advise prospective and current students regarding financial aid; review professional judgment cases; and render decisions on financial aid related matters.

•  Collaborate and work in partnership with colleagues on and off-campus to resolve issues, address conflicts, and exchange information.

•  Meet and communicate with students to address and respond to complaints and concerns regarding financial aid eligibility, awarding, and disbursement.

•  Maintain current knowledge of federal, state, and institutional financial aid related policies, procedures, and regulations.

•  Attend a variety of meetings as assigned including staff, division, area, and College District functions.•  

•  Perform other duties and responsibilities as assigned.




Education and Experience:

•  Must have a Master's Degree in business administration, education administration, finance or related field AND five (5) years of responsible, direct work experience in a financial aid office including two years in a supervisory or management role OR

•  A Bachelor's Degree in business administration, education administration, finance or related field AND eight (8) years, responsible, direct work experience in a financial aid office including a minimum of three (3) years in a supervisor or management role.



Knowledge/Areas of Expertise:

•  In-depth federal, state, and institutional regulations governing financial aid, including grants, scholarships, work study and loan programs.

•  Data processing systems, computer hardware and computer software required to determine eligibility, award, and disburse financial aid.

•  Protocol and skills to train and supervise assigned personnel.

•  Accounting procedures and budget management.

•  Oral and written communication skills.

•  Applicable federal, state, and institutional policies, procedures and regulations.

•  Interpersonal skills using tact, patience and courtesy.



•  Demonstrate sensitivity to and understanding of college students that come from diverse academic, socioeconomic, ethnic and racial backgrounds.

•  Develop positive rapport with assigned financial aid personnel to develop a sense of teamwork.

•  Interpret, apply, and enforce federal, state, and institutional policies, procedures, and regulations.

•  Hire, train, supervise, and evaluate assigned personnel including student workers.

•  Work independently on complex financial aid issues and processes.

•  Communicate effectively both orally and in writing.

•  Establish and maintain cooperative and effective working relationships with others.

•  Operate computer hardware, computer software, and other appropriate office equipment.

•  Analyze situations accurately and adopt an effective course of action.

•  Licenses or Other Requirements:

•  Valid California Driver's License



•  May be required to drive to off-site locations periodically.

•  Move from one work area to another.

•  Hand, wrist, and finger dexterity to operate various office machines.

•  Diverse work environment.

•  Ability to lift up to 25 pounds.



•  Full-time, twelve-month classified administrative position subject to a probationary period. Working hours are Monday through Friday 8:00 a.m. until 5:00 p.m. Excellent fringe benefits including eight 32-hour work weeks during the summer.


Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.


SALARY: (Step 1) $119, 009 Annually



An applicant must submit the following by the closing date:

1) Online application:

2) Cover letter describing how applicant meets the qualifications.

3) Resume including educational background, professional experience, and related personal development and accomplishments.

4) Pertinent transcripts as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptble.) Multiple page transcripts must be l loaded as ONE pdf document.


Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit:


Applicants with disabilities requiring special accommodations must contact Human Resources at least five (5) working days prior to the final filing date:


Please Note: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application on-line.


If you need assistance you may call 310-660-3593 Ext. 3807 between the hours of 8:00 a.m. and 4:00 p.m. Monday through Friday.


Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).


CLOSING DATE: MONDAY, AUGUST 30, 2021 at 3:00 p.m.

The campus will be on summer schedule and will be closed on Fridays starting June 25, 2021 through August 13, 2021.


In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published Annual Security Reports and all required statistical data, which can be found on the Police Department webpage at These publications include Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.



El Camino College is an Equal Opportunity Employer


The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.


Welcome to El Camino College

You don't have to be an ECC student to enjoy our beautiful campus. Visit us online through our website, or on campus any time -- we are YOUR community college.

Founded in 1947, El Camino College is situated on a beautiful and spacious 126-acre campus near Torrance, California. The college enrolls more than 25,000 students each semester and boasts a curriculum of over 850 highly regarded academic and career programs taught by exceptional faculty.

Where are we located?

El Camino College is easily accessible from the 405 and 91 freeways, at the corner of Manhattan Beach and Crenshaw boulevards near Torrance. A daylong parking permit costs $3 – you may purchase a parking permit from one of the dispensers available in various lots. Please do not park in staff-marked parking stalls. Click here for the Campus Map.

El Camino College – A South Bay Tradition

Since the opening of El Camino College over 70 years ago, we have been dedicated to serve our community's educational and cultural needs. El Camino College is well-known for our academic excellence, our consistently high transfer rate to four-year colleges and universities, and our exceptional career training programs.

El Camino College offers many outstanding features, including:

  • Transfer agreements with many four-year universities
  • Flexible scheduling
  • Ranked among the largest single-campus, two-year colleges in the nation
  • Excellent career training programs
  • Outstanding community education programs
  • Only $46 per unit for California residents


President's Message

Our mission at El Camino College is to make a positive difference in people's lives. We provide excellent comprehensive educational programs and services that promote student learning and success in collaboration with our diverse communities. We are dedicated to achieving our mission and ensuring that everyone who wishes to pursue higher education and earn a degree or certificate is able to accomplish that goal at El Camino College.

The college will implement several innovative programs in the coming year, all designed to increase access to a college education and ensure students are successful once they arrive here. In our pursuit for equity and achievement we are constantly working to ensure that all students have what they need to succeed – in the classroom, in the tutoring lab, in the library, in the concert hall or on the playing field. Students have access to facilities that support teaching and learning, backed by the technology necessary to support their success.

We are also proud to be a strong and trusted partner in the South Bay, working with community leaders to align our programs with the workforce needs of the future. We share a common interest in the economic vitality of the South Bay, and we are a proactive provider of education and training that support this region.

Watch for future innovations such as expanded evening/weekend classes for working adults, new educational technology initiatives and additional college/career pathways with area high schools.

Dena P. Maloney, Ed.D.

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