Assistant Director for Ticket Services

Employer
University of North Texas
Location
Denton
Closing date
Oct 22, 2021

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Administrative Jobs
Institutional & Business Affairs, Arts & Museum Administration

Job Details

UNT System Overview:

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.

Posting Title:

Assistant Director for Ticket Services

Department:

UNT-Athletics Facilities-220410

Job Location:

Denton

Salary Information:

Salary Commensurate with Experience

Department Summary:

UNT competes as a member of the National Collegiate Athletic Association (NCAA) and Conference USA. North Texas’ athletic programs are classified as NCAA Division I, the largest and highest division among all colleges and universities. The 46,000 square-foot Athletic Center located off South Bonnie Brae Street is the centerpiece of North Texas athletics. Athletics strives to conduct a competitive athletics program that promotes faculty, staff, student and community affiliation and participation with the North Texas Athletics. Provide facilities which attract the highest level of talent and allow student-athletes to perform at the highest level in practice and during competition.

Position Overview:

This position will actively sell via outbound sales efforts: A full cart of products (full season ticket, club, suite, half season, group, and single game tickets) for North Texas Athletics. This
position will also have Ticket Operations responsibilities & oversight with Olympic Sports plus Women’s Basketball and secondary back up help with Football & Men’s Basketball.

Minimum Qualifications:

Bachelor’s Degree in in related field and two years of related experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

• Knowledge and understanding of NCAA rules and regulations.

Preferred Qualifications:

Two years’ experience working with Paciolan
Two years’ experience selling in an Intercollegiate Athletics Department ticket office (Division 1) or professional sports level
1-2 years of Ticketing experience & strong interpersonal and communication skills.

Work Schedule:

M-F 8-5; Occassional evenings and weekends

Driving University Vehicle:

Yes

Security Sensitive:

This is a security sensitive position.

EEO Statement:

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title:

Athletic Program Asst Director

Physical Requirements:

Carrying, Cleaning, Climbing, Crawling, Driving, Kneeling, Lifting up to 50 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear, Ability to communicate

o:

Identify new business opportunities for ticket sales and revenue programming and generate sales leads to facilitate the maximum number of sales and revenue including prospect, qualify and close leads over the phone or in face-to-face appointments at Apogee Stadium or off campus
with prospect sales and revenue including prospect, qualify and close leads over the phone or in face-to-face appointments at Apogee Stadium or off campus with prospect

o:

Oversee all ticketing aspects of Olympic Sports + Women’s basketball, implementing manifest creation and completing deadlines on time and in accordance to responsibilities set forth by Senior Associate AD/Ticketing

o:

Meet or exceed daily call minimums and weekly, monthly and long term sales goals in the areas of season ticket sales, group ticket sales, development/mean green club, & community awareness activities in DFW

o:

Responsible for establishing a relationship with individual game buyers and other constituents of North Texas Athletics in order to generate new business as well as building relationships with current clients ensuring high renewal rates

o:

Responsible for accurate and appropriate handling of cash, checks, credit cards, and tickets; will work with Associate Athletic Director to deposit all ticket office revenue within 3 business day of sports event

o:

Maintain electronic account records for the upkeep of customer relationship management database and assist with maintaining Paciolan database as secondary point of contact

Posting Number:

S2355P

Quicklink for Posting:

https://jobs.untsystem.edu/postings/47812

Organization

Working at University of North Texas

Since 1890, the University of North Texas has been a catalyst for transformation for its students and the North Texas region. As the nation’s 26th largest public university, UNT is dedicated to providing an excellent educational experience to its 36,000 students while fueling the intellectual, economic and cultural progress of one of the largest, most dynamic regions in the United States.

A student-focused public research university, UNT graduates more than 8,500 students each year from its 12 colleges and schools and offers 97 bachelor’s, 82 master’s and 35 doctoral degree programs, many nationally and internationally recognized. As UNT’s strengths in science, engineering and technology grow, the university continues to nurture its core areas of distinction in music, education, social sciences, business, the arts and humanities. Leading Texas public universities in the number of Goldwater Scholars and designated a “Best in the West” university by The Princeton Review, UNT is known for its academic excellence.

By providing access, welcoming diversity and strengthening collaborations with our many educational, business and community partners, as well as building new partnerships across the globe, UNT's faculty and staff work each day to prepare students for the challenges they will meet in our changing world.

Fostering global understanding and promoting cultural appreciation are central to preparing tomorrow's successful global leaders. Our strategic international partnerships seek to improve quality of life, facilitate the exchange of ideas and culture, and allow for important research addressing global issues. UNT's campus benefits from a rich diversity of about 2,500 international students representing 140 countries.

UNT faculty produce groundbreaking research in a wide range of disciplines spanning the sciences, mathematics, engineering and technology while also making nationally recognized contributions in the arts and humanities. The College of Music is one of the nation’s best music colleges with an internationally respected jazz program. UNT has the oldest program in emergency administration and planning and a unique program in applied philosophy and environmental ethics.

UNT also is home to many national centers and institutes, including the Net-Centric Software and Systems Center — a National Science Foundation Industry/University Cooperative Research Center; the Center for Electronic Materials Processing and Integration; the Institute of Applied Science; the Center for Advanced Scientific Computing and Modeling; and the Center for the Study of Interdisciplinarity.

UNT has developed many state-of-the-art research facilities, such as the federally funded Center for Advanced Research and Technology, one of the nation’s most extensive facilities for powerful materials characterization and analysis; a high-performance computational facility; and a clean room/nanofabrication research facility (under construction). UNT’s research extends outside the academy as well, with field stations as close as a neighboring lake and as far away as southern Chile.

In addition, UNT is developing Discovery Park, a research park with technology incubator facilities on a 300-acre property near the main campus. The university also has developed a Design Research Center in the heart of the Dallas design district.

As the largest and most comprehensive university in the North Texas region, UNT is growing as a national leader in education, research and scholarship, student support and community engagement — the pillars of a great public research university. UNT’s ultimate mission is to give a green light to greatness by helping its students, region, state and nation excel.

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