Dispatcher

Employer
University of North Texas
Location
Fort Worth
Closing date
Oct 22, 2021

Job Details

UNT System Overview:

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.

Posting Title:

Dispatcher

Department:

HSC-Police-Administration-355400

Job Location:

Fort Worth

Department Summary:

The University of North Texas Health Science Center Police Department is staffed by 18 full-time employees and operates 24 hours a day. HSC Fort Worth Police Officers are licensed with the Texas Commission on Law Enforcement as peace officers vested with all the powers, privileges, and immunities of peace officers in the State of Texas. The Texas Education Code defines our jurisdiction as “all counties in which property is owned, leased, rented or otherwise under the control of the institution of higher education.” These counties include Tarrant, Denton, Dallas, and Cooke. HSC Fort Worth Police Officers have the authority to “enforce all laws, including municipal ordinances, county ordinances, and state laws.” HSC Fort Worth Police Department also maintains an inter-agency relationship with the Fort Worth Police Department. We provide comprehensive law enforcement services. Officers routinely patrol the campus by foot, electric bicycles, and vehicles. State criminal laws are enforced, as are administrative and state traffic regulations governing driving and parking restrictions. Officers take police reports when an offense or an incident is reported, and criminal cases are filed with the Tarrant County District Attorney’s Office. The department also employs a number of non-sworn personnel who serve as Communications Officers and Public Service Officers (PSOs). Communication Officers are certified through the Texas Commission on Law Enforcement (TCOLE) as Telecommunications Operators. They are responsible for answering the telephone and walk-up complaints, dispatching calls, monitoring surveillance cameras, and alarm systems in addition to operating various in-house and law enforcement computer systems. PSOs are responsible for providing patients, visitors, and vendors coming to HSC Fort Worth with basic information such as instructions on where to park and directions on how to find campus facilities and personnel.

Position Overview:

The University of North Texas Health Science Center campus is located on 33acres in the heart of Fort Worth’s Cultural District. The University community has approximately 2500 students along with 1500 faculty and staff. The agency operates 24 hours a day and is staffed by 23 full-time employees. Our primary mission is to maintain a safe and secure environment for faculty, staff, students, and visitors. The dispatcher position answers incoming 911, TTY emergency, and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures; maintains the accurate status of each officer on patrol including times in and out of service and locations.

The University and the Department adhere to the following values:
Serve Others First
Integrity
Respect
Collaboration
Be Visionary

Minimum Qualifications:

High School Diploma or GED and two years of dispatch/PBX or related experience required.

Required License / Registration / Certification:

Must have a valid Class “C” Driver’s License prior to employment (must obtain Texas Class “C” driver’s license within 30 days of hire per state law)
Must pass a drug test, credit history check, driver’s license check, criminal history background check, and social security number verification check
Must attend and successfully complete in-service training schools
Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment.
Must have no Class A Misdemeanor convictions/ deferred adjudications
Must have no Class B Misdemeanor convictions/ deferred adjudications within the last 10 years
Must have no open arrests (awaiting disposition) for any criminal offense
Must not have any Family Violence Convictions/deferred adjudications
Must not have any Felony convictions/deferred adjudications
A personal history statement must be submitted with each application (thorough background check)
Must be able to work 12-hour shifts, rotating shifts, days, nights, weekends, and holidays, and be available on an on-call basis as needed

Work Schedule:

12-hour shifts, rotating shifts, days, nights, weekends, and holidays, and be available on an on-call basis as needed.

Driving University Vehicle:

Yes

Security Sensitive:

This is a security sensitive position.

EEO Statement:

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title:

Dispatcher

Physical Requirements:

Carrying, Cleaning, Driving, Kneeling, Lifting up to 25 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear, Ability to communicate

o:

Assigns calls and report numbers.

o:

Dispatches public service officers, police officers, firefighters, and ambulance services to calls for service.

o:

Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched.

o:

Confirms warrants for internal and external agencies.

o:

Monitors multiple radio channels and dispatches appropriate public safety personnel.

o:

Schedule, secure and grant access control throughout the campus.

o:

Ensures dispatch of officer requests for back-up or traffic-related assistance, etc.

o:

Maintains the accurate status of each officer on patrol, including times in and out of service and locations.

o:

Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers.

o:

Inputs and monitors teletype information from burglary reports, protective orders, and missing person reports from applicable regional, state, and national databases.

o:

Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries.

o:

Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver’s license information, criminal histories, property information, and/or
other related information.

Posting Number:

S2380P

Quicklink for Posting:

https://jobs.untsystem.edu/postings/47935

Organization

Working at University of North Texas

Since 1890, the University of North Texas has been a catalyst for transformation for its students and the North Texas region. As the nation’s 26th largest public university, UNT is dedicated to providing an excellent educational experience to its 36,000 students while fueling the intellectual, economic and cultural progress of one of the largest, most dynamic regions in the United States.

A student-focused public research university, UNT graduates more than 8,500 students each year from its 12 colleges and schools and offers 97 bachelor’s, 82 master’s and 35 doctoral degree programs, many nationally and internationally recognized. As UNT’s strengths in science, engineering and technology grow, the university continues to nurture its core areas of distinction in music, education, social sciences, business, the arts and humanities. Leading Texas public universities in the number of Goldwater Scholars and designated a “Best in the West” university by The Princeton Review, UNT is known for its academic excellence.

By providing access, welcoming diversity and strengthening collaborations with our many educational, business and community partners, as well as building new partnerships across the globe, UNT's faculty and staff work each day to prepare students for the challenges they will meet in our changing world.

Fostering global understanding and promoting cultural appreciation are central to preparing tomorrow's successful global leaders. Our strategic international partnerships seek to improve quality of life, facilitate the exchange of ideas and culture, and allow for important research addressing global issues. UNT's campus benefits from a rich diversity of about 2,500 international students representing 140 countries.

UNT faculty produce groundbreaking research in a wide range of disciplines spanning the sciences, mathematics, engineering and technology while also making nationally recognized contributions in the arts and humanities. The College of Music is one of the nation’s best music colleges with an internationally respected jazz program. UNT has the oldest program in emergency administration and planning and a unique program in applied philosophy and environmental ethics.

UNT also is home to many national centers and institutes, including the Net-Centric Software and Systems Center — a National Science Foundation Industry/University Cooperative Research Center; the Center for Electronic Materials Processing and Integration; the Institute of Applied Science; the Center for Advanced Scientific Computing and Modeling; and the Center for the Study of Interdisciplinarity.

UNT has developed many state-of-the-art research facilities, such as the federally funded Center for Advanced Research and Technology, one of the nation’s most extensive facilities for powerful materials characterization and analysis; a high-performance computational facility; and a clean room/nanofabrication research facility (under construction). UNT’s research extends outside the academy as well, with field stations as close as a neighboring lake and as far away as southern Chile.

In addition, UNT is developing Discovery Park, a research park with technology incubator facilities on a 300-acre property near the main campus. The university also has developed a Design Research Center in the heart of the Dallas design district.

As the largest and most comprehensive university in the North Texas region, UNT is growing as a national leader in education, research and scholarship, student support and community engagement — the pillars of a great public research university. UNT’s ultimate mission is to give a green light to greatness by helping its students, region, state and nation excel.

Find Us
Location
United States

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert