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Office Coordinator/Patient Navigator - located in Union, MO

University of Missouri-Saint Louis
St. Louis
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Job Details

Job Title: Office Coordinator/Patient Navigator - located in Union, MO
Location: St. Louis
Full/Part Time: Full-Time
Job ID: 37563
Hiring Department

Office Coordinator/Patient Navigator - located in Union, MO (two positions)

UMSL - Center for Behavioral Health is amongst the largest psychological assessment practices in Missouri and is considered the primary provider of psychological evaluation services in the region. For over 40 years, we have provided comprehensive, high-quality assessments to some of the most underserved members of our community. The Center maintains strong referral relationships with more than 80 community partners including, state agencies, school districts, outpatient and inpatient mental health facilities, and primary care providers. As a training clinic at UMSL, CBH remains at the forefront of assessment practice and our staff regularly benefit from our extensive ongoing professional development program. We are filling two positions in this office and offer flexible hours - full or part time.


Job Description

The primary responsibilities of this position are

  • To provide in-person or telephone support to clients and their caregivers throughout their evaluation process.
  • To check-in clients for in-person appointments and perform intake interviews and needs assessments with prospective clients.
  • To serve as patient navigator, liaising between clients, caregivers, healthcare providers and other social service agencies to facilitate communication among treatment team members.
  • Assist treatment team and caregivers with locating needed resources and/or support.
  • Follow up with clients and caregivers as necessary throughout treatment and after discharge.
  • Maintain appropriate documentation.
  • Participate in the Center’s outreach activities.
  • Prepare and send out appointment letters and compete other administrative tasks.
  • Maintain the general appearance of the reception area.
  • Perform related duties as assigned.
Minimum Qualifications

The successful candidate will have strong written and oral communication skills and be able to establish and maintain effective professional relationships with clients, co-workers and other agencies. This position requires a mature, flexible individual who can work as a member of our administrative and clinical teams. Good computer skills are important. The successful applicant should be organized and comfortable working with the public.

Preferred Qualifications
  • A Bachelor’s degree in Psychology, Social Work, or a related human services field.
  • Familiarity with motivational interviewing and patient navigation.
  • Previous experience working with children, adolescents, and their families.

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment during the application process. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

For questions about the application process, please call (314) 516-5805. If you are experiencing technical problems, please email [email protected].

Benefit Summary

The University of Missouri - St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, vacation and sick time accrual, four personal days per year, tuition assistance for employees and their dependents, pension and employee and dependent life insurance. For more information about our benefits, please visit

UMSL is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, genetic information, disability, or protected veteran status.

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To read more about Equal Employment Opportunity (EEO) please use the following links:

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