Academic Coordinator, Department of Psychology

Wake Forest University
Winston Salem, NC
Closing date
Oct 23, 2021

Job Details

Job location: Winston Salem, NC

Employment Type: Full-time
Posted data: 2021-07-22
Req: R0003599
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Performs a variety of duties including overseeing day-to-day activities in the department, coordinating issues regarding the major, and assisting the Department Chair and faculty in carrying out their duties and responsibilities.

Job Description

Essential Functions:

  • Works closely with the Department Chair, making decisions regarding the day-to-day operations of the department in keeping with the Chair’s vision
  • Assists with students’ major/minor declaration process, conducts degree audits, and verifies that students are meeting graduation requirements.
  • Manages student registration (semester and summer), working closely with the department’s Director of Undergraduate studies, other faculty, the Registrar’s Office, and students themselves. This process includes, but is not limited to, assistance with course scheduling and monitoring waitlists and class enrollments.
  • Enters courses into Banner and provides course information, such as FYS offerings and Undergraduate Bulletin updates, to the Dean’s Office as required.
  • Coordinates student-facing programs and needs, such as organizing graduate school advising for majors and minors, processing transfer credit requests, applications and admission to the Psi Chi Honors Society, allocation of the annual Bob Beck Award for an outstanding undergraduate, and applications, admission, and progress through the department’s Honors Program.
  • Assists with maintaining and fostering networks and connections with alumni.
  • Collects/compiles/prepares information, such as annual reports, faculty development forms, payroll forms, grade distribution summaries, along with additional memos, letters, reports, etc.
  • Assists with updates and maintenance of the department website, server, handouts, handbooks, google calendars, google groups, and e-mail accounts.
  • Administers yearly surveys of graduating students’ experiences and exit plans.
  • Assists with all processes related to faculty (e.g. recruitment/on-boarding, leaves, course buy-outs, fellowships, tenure and promotion, exits.)
  • Assists with job hires/faculty searches, in applicable years, including coordinating applications, accommodations, and schedules during candidate visits.
  • Works in partnership with the department’s other Academic Coordinator, serving as a “back-up” on business and financial responsibilities (e.g., analyzing department funds, tracking and monitoring expenses and assets), as well as additional duties such as planning, coordinating, and promoting departmental events, maintaining inventory and purchasing of supplies, equipment, and facilities, and managing student employees.
  • Assists the department’s Director of Graduate Studies with Graduate Program functioning (e.g., admissions, financial aid, orientation, forms).
  • In partnership with the department’s other Academic Coordinator, serves as first contact for the department. Greets visitors in a pleasant and professional manner, answers, places, directs phone calls, and replies to questions regarding programs, office procedures, and policies.
  • Responds to additional administrative needs of faculty members.

Required Education, Knowledge, Skills, Abilities:

  • Some college level business related courses and progressive administrative/office management experience.
  • Ability to and willingness to oversee the day-to-day operations of a large department.
  • Ability to problem solve and fix issues as they arise.
  • Willingness and ability to take initiative, and to make decisions in keeping with the department’s values.
  • General knowledge of office management procedures and techniques.
  • Excellent communication skills, both verbally and in writing.
  • Willingness to listen and to work as part of a team
  • Proficiency in Microsoft Office including Word, Excel, PowerPoint, database programs, and other software.
  • Ability to organize office workflow and prioritize work assignments.
  • Accuracy and attention to detail.
  • Ability to interact with faculty, staff, and administrators with diverse backgrounds.
  • Willingness to help out faculty as needed.
  • Ability to work occasional evenings and weekends as required.
  • Ability to update skills on a continual basis.

Preferred Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree with five years of related experience or an equivalent combination of education and experience.
  • General knowledge of WFU budget system and financial and accounting procedures.


Works under limited supervision. Reports directly to the Chair. Pro-Active in seeking out tasks and assignments. Commitment to position and the mission of the Department and the University.

Additional Job Description

* Review of applications will begin on Friday, July 30, 2021 and continue until the position is filled.

* This position is Full-Time - 30 hours per week / 1,560 annual hours

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.


Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (

Find Us
United States

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert