Public Safety Telecommunicator - JourneyPosition Number:
909030Vacancy Open to:
All Candidates Time-Limited:
ECU POLICE DEPARTMENTDivision:
Administration & FinanceClassification Title:
15826 Public Safety TelecommunCompetency Level:
2 - JourneyWorking Title:
Public Safety TelecommunicatorNumber of Vacancies:
2Full Time Equivalent (FTE):
1.0Full Time or Part Time:
Full TimeRecruitment Range:
$31,200 - $40,883Anticipated Hiring Range:
$31,200 - $31,290Salary Grade Equivalency:
(3) 12-hour shifts and (1) 8-hour shiftPosition Location (City):
Staff - ServiceOrganizational Unit Overview:
The purpose of the East Carolina University Police Department is to provide the campus community with a safe and orderly environment conducive to the educational mission of East Carolina University. To accomplish this, the police department protects lives and property, investigates crimes, presents programs to deter crime and enforces federal, state and local laws and/or policies. The East Carolina University Police Department consists of the following divisions: Patrol Operations (Bicycle Patrol, Foot Patrol and Vehicle Patrol), Investigations, Crime Prevention, Telecommunications & Records, & the Office of the Chief. Job Duties :
The primary purpose of a Police Telecommunicator is to operate the Telecommunications Office at the East Carolina University Police Department 24 hours a day, seven days a week. It is essential for the Telecommunicator to possess the ability to multi-task and to possess critical thinking skills during his or her shift. The Telecommunicator will monitor and operate all communication equipment, maintaining contact with all field personnel and other enforcement agencies by means of radios, telephone systems, computer terminals and face-to-face contact. This will keep the flow of communications between the general public, departmental employees, and other law enforcement agencies running smoothly and swiftly. Minimum Education/Experience:
The selected candidate will be responsible for operating a communications center. Duties of this position consist of operating a two-way radio; monitoring and operating multiple telephone lines; operating a Computer- Aided Dispatch (CAD) computer station; monitoring and operating fire, intrusion, and panic alarm systems; monitoring security cameras; communicating effectively with the public; and typing and filing reports. The ECU Police Department is a 24-hour, 365 days-per-year operation.
Candidates will work with a diversified community; communicate effectively with those who may be irate; make effective decisions in emergency life and death situations; prioritize calls and identify potential dangers; and work as a member of a team and interact favorably with all students, staff, faculty, and visitors. The selected candidate will be able to work 12-hour rotating shifts.
Prefer DCI Certification, but will consider uncertified candidates. If not certified, the selected candidate must, within 45 days of hire, attend a four- day class in the operation of a police computer and successfully pass a test for certification.
High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.License or Certification required by statute or regulation:
N/APreferred Experience, Skills, Training/Education:
Candidate must undergo an extensive background investigation including, but not limited to, psychological evaluation, medical exam, and drug screen.License or Certification required by the Department:
DCI certification.Special Instructions to Applicant:
* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. * Applicants must be currently authorized to work in the United States on a full-time basis. Job Open Date:
07/15/2021Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :
08/02/2021Open Until Filled:
NoQuick Link for Direct Access to Posting:
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.AA/EOE:
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.Eligibility for Employment:
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.Office of Human Resources Contact Information:
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.