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Library Specialist I - Supervisor Position (SOM Stratford)

Rowan University
Stratford, New Jersey
Closing date
Jul 30, 2021

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Academic Affairs, Librarians & Library Services
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Job Details

Job no: 495380
Work type: Regular Full-Time
Location: Stratford, New Jersey
Categories: Library

The Rowan University School of Osteopathic Medicine Health Sciences Library serves the needs of medical education, biomedical research, and library needs of Rowan Medicine. The Library is seeking an articulate and energetic front-line leader of our Library's centralized physical service point in the Academic Center of the Rowan Stratford campus. Customer service, team-productivity, and comfort with both digital and print publications and the best practices for maximizing the use of Library materials for faculty, physicians, and medical students.


  • Supervise service point staff activities such as circulation of library materials, service desk reference assistance, assist with acquisitions of new and revised library materials, and supervise interlibrary loan.
  • Production and placement of signage around the library.
  • Demonstrate emotional intelligence that anticipates needs and communicate with all staff to implement fair and reasonable accommodations for library shared service point needs.
  • Use a variety of library integrated systems and desktop productivity tools to create reports and signage.
  • Assist with library student employment, training, and scheduling.
  • Provide responsive and friendly service for medical students, faculty, and Stratford campus Rowan staff.
  • Physical labor that may involve handling library materials and reorganizing seating in study rooms.


  • Negotiable, five days per week, will include some evening and weekend hours. The SOM Library is open seven days a week during academic semesters.


  • Bachelor’s Degree
  • 2 years full-time or part-time work experience in customer service settings
  • Experience with responsive customer service
  • Demonstrated emotional intelligence to enhance team productivity
  • Working familiarity with Microsoft Word, Excel, and PowerPoint
  • Physical ability to handle library materials and arrange seating in study rooms.

Preferred Qualifications:

  • Supervision of customer service activities
  • Experience in academic library service settings
  • Experience with Springhare LibGuide, LibChat, and LibAnswers applications
  • Experience with Adobe Cloud applications to design and create publicity.

To apply for this position:

Qualified candidates are invited to apply online on the Rowan University job site. The SOM Library values the benefits of a diverse staff. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Advertised: Jul 15 2021 Eastern Daylight Time
Applications close: Jul 30 2021 11:55 PM Eastern Daylight Time


Working at Rowan University 

Rowan University, located a half-hour outside of Philadelphia with its main campus in suburban Glassboro, N.J., is an institution on the move.

This summer, the University opened Cooper Medical School of Rowan University (CMSRU) in partnership with Cooper University Health Care, in Camden. The first new four-year, M.D.-granting medical school in New Jersey in more than 35 years, CMSRU welcomed its first class in August 2012.

Rowan continues to work with the Borough of Glassboro and private developers on Rowan Boulevard, a $300 million redevelopment project that links the University’s main campus to the historic downtown. This fall alone, the partners broke ground for a new academic building/parking garage and a Marriott Courtyard Hotel. Rowan Boulevard already includes a Barnes & Noble Collegiate Superstore, housing for approximately 1,300 students and retail space.

The University also recently created a School of Biomedical Sciences, which joins nine colleges. In addition to CMSRU they are: the Rohrer College of Business, Communication & Creative Arts, Education, Engineering, Graduate & Continuing Education, Humanities & Social Sciences, Performing Arts, and Science & Mathematics.

Earlier in 2012, New Jersey Gov. Chris Christie awarded Rowan state research institution status (not Carnegie classification) as part of the New Jersey Medical and Health Science Education Restructuring Act, making Rowan only the second comprehensive public research institution in the State. That Act also opened the door to Rowan partnering with Rutgers-Camden to create a College of Health Sciences in Camden near CMSRU. The vision for that College calls for schools of medicine, nursing, pharmacy, public health, food science and 16 allied health programs. The University of Medicine and Dentistry of New Jersey’s School of Osteopathic Medicine in nearby Stratford, N.J., is to become part of Rowan in the near future. When that occurs, Rowan will be only the second school in the nation with M.D. and D.O. medical programs.

A selective, medium‑sized public university, Rowan is recognized for its nationally ranked academic and athletic programs, talented professors and high‑tech facilities. The University, which has a branch campus in Camden, N.J., and the South Jersey Technology Park at Rowan University in Mantua, N.J., prides itself on being able to provide its more than 12,000 students with an outstanding education at an exceptional value.

 The University offers 57 undergraduate majors, including four undergraduate degree-completion programs; three dual bachelor’s/master’s degrees; more than 40 master’s level programs (including specializations); approximately 25 graduate-level certificate programs; 12 post-baccalaureate programs or endorsements; and two doctoral/specialist programs, including the M.D. degree from its medical school. Students can pursue their degrees at the main campus, the Camden campus, online or at several community colleges, as well as at CMSRU.

Rowan has been recognized by national organizations that evaluate colleges and universities. U.S. News & World Report ranked Rowan 19th among Best Regional Universities—North, third among the public institutions in the category. The Princeton Review named Rowan among 222 institutions in its Best in the Northeast section of its website feature 2013 Best Colleges: Region by Region and included the Rohrer College of Business in its edition of the Best 296 Business Schools. The Princeton Review also listed Rowan, which in the past has been recognized by the U.S. EPA as a Top Green Power Purchaser in its athletic conference, in its Guide to 322 Green Colleges: 2012 Edition.


Currently, Rowan University employs 1,090 faculty members: full-time tenure-track professors, full-time temporary professors, part-time professors and adjuncts. The University also employs 940 staff members.

Recognizing that employees, students and the community are valuable resources, Rowan’s Human Resources Department supports the University’s vision and mission; encourages the personal and professional enrichment of employees; provides services appropriate to employees’ needs; and promotes awareness, learning and collaboration.

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