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Associate Director - International Student and Scholar Office

Towson University
Towson, MD
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Job Details

Responsibilities and Duties
As a member of the International Student and Scholar Office (ISSO) team, the Associate Director provides office leadership in analysis of F-1 visa regulations and F-1 status-related policies; coordinates all written (print and electronic) government regulation-related informational materials targeted for the F-1 student population; advises international students on immigration, academic, financial, personal, cultural adjustment, and cross-cultural communication matters; ensures compliance with regulations of the Department of Homeland Security regarding monitoring and reporting information on the international student population at TU; and works with other ISSO staff members and other university offices to ensure a campus environment that facilitates international student success.

In the absence of the ISSO Director, the Associate Director provides staff leadership and office management in coordination with the Assistant Vice President for International Initiatives and assists with policy decisions as appropriate to the length or nature of the Director’s absence.  This position also supports the Director with visa services for faculty, research scholars, and other non-students providing backup to immigration work for B1, B2, WTV, J1, J2, H1, H4, and TN nonimmigrant classifications, and serves as a resource for I-9s.  

The Associate Director is the direct supervisor for the ISSO Administrative Assistant. Responsibilities include facilitating proper training and overseeing maintenance of the unit's administrative functions; ensuring proper and timely issuance of immigration documents (Form I-20) after student admission and review of financial and other immigration documents; and identifying appropriate professional development opportunities for the Administrative Assistant to guide and enhance performance.

Qualifications and Skills
Successful candidates will...

    Have a Master's degreeHave five years of experience working with international students and/or scholarsHave knowledge of immigration regulations and current trends within the international education fieldPossess excellent oral, written and interpersonal communication skills and be interested in and attentive to cross-cultural communicationPossess excellent aministrative and multi-tasking skills and be highly organized, self-motivated, and detail-oriented.Be able to work as an effective team memberBe eligible to become a DHS Designated School Official and DOS Alternate Responsible Officer - U.S. permanent resident or citizen status required.  

Preferred qualifications:

    Previous work experience in an international student office at a higher education institutionExperience with SEVIS and web-based management systems (e.g. Terra Dotta)Ability to speak a foreign language fluently

Organization: Academic Affairs Division
Primary Location: Main Campus
Job Posting: Sep 13, 2021


Towson CampusTowson University (TU; was founded in 1866, is recognized by U. S. News and World Reports as one of the top public universities in the Northeast and Mid-Atlantic regions, and is Baltimore’s largest comprehensive university, and the largest public, comprehensive institution in the University of Maryland System. TU enrolls over 18,000 undergraduates and nearly 4,000 graduate students across six academic colleges (business, education, fine arts, health professions, liberal arts, science & mathematics), has over 865 full-time faculty, and offers more than 65 bachelor’s, 45 master’s, and 5 doctoral programs. Towson University offers many cultural, educational and athletics programs and events that are open to the public ranging from concerts and lecturers to Division I college sports.

Towson Students Our centrally located campus sits on 330  rolling green acres and is 10 miles north of  Baltimore, 45 miles north of Washington  D.C., and 95 miles south of Philadelphia.  The town of Towson, MD. has a population  of approximately 52,000, with tree-lined  streets, shops, restaurants, movies, bookstores, a county library branch, live music venues, and is in walking distance of the TU campus. Towson was established in 1750 and is the seat of Baltimore County government.

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