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Associate Director of Game Operations

University of Pennsylvania
Closing date
Jul 23, 2021
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Job Details

Associate Director of Game Operations

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Associate Director of Game Operations

Job Profile Title
Associate Director C

Job Description Summary
The Associate Director of Game Operations supports the Athletic Operations department by scheduling all DRIA facilities, and planning and managing events as assigned. Responsible for staffing and managing operational building and event staff, contracted external medical services, internal security services and internal parking services to meet the game management needs of coaches and student-athletes. Responsible for distributing scheduling reports and intercollegiate game contracts, and scheduling facility field lights and electronic door controls. Performs fiscal operations support for the Game Event Management budget as assigned. Coordinates internal security staff needs through the Division of Public Safety and parking operations needs through Penn Transportation and Parking. This position receives direct administrative supervision and guidance from the Assistant Athletic Director, Operations.

Job Description

  • Manage & process scheduling requests for facilities & rooms for Intercollegiate, Recreation, & Business Development within DRIA's scheduling database per DRIA's priority policies. Create, update, & distribute reports & calendars routinely. (25%)
  • Perform Event Manager duties for all Intercollegiate and Business Development events as assigned. Act as tournament director for assigned Ivy League & NCAA championships hosted at Penn. Coordinate all event set ups & breakdowns. Contact all visiting teams & officials. Assist planning & managing Penn Relays by coordinating & supervising staffing, coordinating Penn Police, & coordinating parking. (25%)
  • Recruit, hire, schedule, train, manage, & process payroll for all operational building & event staff including; temporary Operational/Building supervisors (approx. 12 staff), work study (approx. 30 staff), game staff contractors (approx. 30 staff), & internship program (approx. 2 staff). Coordinate & supervise contracted external medical services (NES), internal security services (Penn Police/Allied Universal), & internal parking services (Parking & Transportation/Aramark) (20%)
  • Create, distribute, & inventory Intercollegiate game contracts through DRIA's electronic & sharing systems. (5%)
  • Perform fiscal operations support for the Game Event Management budget. Input & distribute event work orders for all Intercollegiate events & track costs, monitor & track GEM budget through InfoView & submit & track purchase orders & budget transfers for NES, Aramark Parking, DPS, Allied, & Business Services. (5%)
  • Perform weekly facility scheduling functions such as inputting & distributing field light schedules through Musco Control-Link system & schedule electronic unlock/un-alarm requests with Public Safety. (5%)
  • Perform DRIA security coordination with University contracted services scheduling & monitoring Allied Universal staff. Plan & supervise night & weekend security checks by Operational/Building supervisor staff. (5%)
  • Act as DRIA parking liaison with University departments (Transportation & Parking & Public Safety) working together to oversee all permit & event parking needs for the department & securing bus parking for all visiting teams & rental events. (5%)
  • Other duties & responsibilities as assigned. (5%)


A Bachelor's Degree is required and 3-5 years of experience or equivalent combination of education and experience is required. A degree with an emphasis in sports management/administration, business administration, recreation, physical education, or other related field is preferred. A strong background in event management and risk management is required. Demonstrated knowledge of fiscal operations, preferably in a higher education setting strongly preferred. Requires effective organizational, management, leadership, communication, and interpersonal skills. Computer literacy is required. Previous supervisory experience of a temporary staff working in a collegiate athletic facility strongly preferred. Ability to work evenings and weekends required.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Division of Recreation & Intercollegiate Athletics

Pay Range
$50,684.00 - $91,232.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:

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Welcome to the University of Pennsylvania! Penn is the largest private employer in Philadelphia and is a world-renowned leader in education, research, and innovation.  

Across our 12 highly-regarded schools, more than 25,000 students, and more than 4,000 faculty members, we become one university: a wide-ranging, ever-changing community that draws its strength from a multitude of races, ethnicities, genders, sexual orientations, historical traditions, ages, religions, disabilities, veteran status, interests, perspectives, and socioeconomic backgrounds. 

Penn carries on the principles and spirit of its founder, Benjamin Franklin: entrepreneurship, innovation, invention, outreach, and a pragmatic love of knowledge. Franklin's practical outlook has remained a driving force in the university's development. To learn more, visit About Penn



As engines of knowledge and new ideas, universities have the unique potential to define the future rather than be defined by it; to pioneer change rather than merely manage it. To do so requires a plan both visionary and pragmatic. The Penn Compact 2022 motivates community members to innovate, be radically inclusive, and positively impact their local, national, and global communities. 


Penn’s fundamental priorities — increasing access, integrating knowledge and engaging locally, nationally and globally — are supported by the three core values that make us uniquely Penn: inclusion, innovation, and impact. 


Learn about the signature initiatives of the Penn Compact 2022:  




Understanding and appreciating diversity is one of Penn's most important priorities and is fundamental to success in today's world. 


Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. 


To learn more about Diversity and Inclusion at Penn visit: 




Penn offers a wide range of benefits and perks - from Penn's retirement Matching Plan to bike repair stations to access to the full LinkedIn Learning library to adoption assistance to workshops at the letterpress and book arts studio and much more! 


Campus and Beyond


We invite you to explore our campus and its stately buildings and state-of-the-art facilities. 


Try our self-guided tour! Come and visit


Learn about sustainability at Penn




Stay up-to-date with Penn's response to COVID-19: Coronavirus Information & Resources


Penn supports news publications that tell the ongoing story of the University community, communications services for external media, telephone and video services, and other media resources: Campus Media 


Connect with us!  


Instagram: @uofpenn 

Twitter: @Penn 



Find Us
(215) 898-7372
3451 Walnut Street
United States
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