Outreach Counselor

Westfield State University
Closing date
Jul 16, 2033

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Job Details

Outreach Counselor

About Westfield State University:

In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.

Job Description:

Campus Title: Out Reach Counselor
State Job Title: Staff Associate
Department: Counseling Center
Job Code: HA5300
FLSA Status: Exempt
Funding: 7115-0100
Bargaining Unit: APA
Job Type: Full time permanent
Timeframe: 52 weeks
Shift: Monday- Friday 9 a.m. -5 p.m. (will include some evening and weekend hours)
Regular Days Off: Saturday and Sunday
Supervision Received: The Outreach Counselor is supervised by the Counseling Center Director.
Supervision Exercised: The Outreach Counselor may temporarily supervise the Counseling Center's Administrative Assistant in the absence of more senior administrative departmental staff. The Outreach Counselor may also supervise graduate clinical interns and both graduate and undergraduate outreach interns.
Salary: $59,000.00-$62,000.00

Duties and Responsibilities:
Duties include but not limited to:

  • Provide individual psychological evaluation, short-term psychotherapy, appropriate referral, and case management.
  • Participate in the staff rotation for assigned triage and after-hours crisis intervention services.
  • Provide consultation to University personnel, students, and students' families as appropriate.
  • Adhere to ethical guidelines of the appropriate professional association (e.g., NASW, ACA, or APA) and maintain professional standards for providers of psychological services.
  • Remain current with therapeutic theory, intervention, and practice.

  • Conduct assessments to better understand the needs of students relative to wellness education.
  • Based upon the assessment results, research and develop outreach services targeting at-risk groups and groups that may experience barriers to accessing counseling.
  • Provide training and programming in the classroom, residence halls and faculty/staff forums, focusing on a variety of topics including, but not limited to: suicide prevention, sexual violence prevention, substance abuse education and prevention, strategies to reduce depression and anxiety, eating disorders, and overall health and wellness.
  • Work collaboratively with Residential Life, Student Health, Athletics, Student Government, and other campus constituencies to enhance outreach and prevention services on campus.
  • Educate and train faculty and staff on how to identify and assist at risk students.
  • Develop a campus suicide awareness and prevention program based upon research and models utilized at other campuses.


  • Master's or doctorate degree in social work, counseling or psychology. Social work preferred.
  • Licensed, or license eligible, as a social worker or other mental health professional in the Commonwealth of Massachusetts.
  • Clinical and theoretical knowledge of psychotherapy, ability to assess psychopathology, and provide competent crisis intervention.
  • Ability to implement evidence-based prevention services for college students in general and specifically for diverse populations.
  • Ability and knowledge base to build successful partnerships in fostering education and prevention on campus.
  • Willingness to work a flexible schedule which would include evening hours and some weekends.
  • Two years experience in a counseling setting, college counseling center preferred.
  • Willingness to work a flexible schedule, including evening hours and some weekends.
  • A good understanding of the challenges and concerns of college students at a public residential campus.

Qualities and Characteristics:
  • Experience promoting and enhancing social justice.
  • Knowledge and skill in addressing race and racism.
  • Ability to work with diverse groups/populations.
  • Demonstrated strong interpersonal and verbal communication skills.
  • Ability to work autonomously, take initiative, and use sound judgment.
  • Ability to work collaboratively with others and to lead programs and initiatives that include a wide range of constituent groups.
  • Excellent oral and written communication skills.
  • Demonstrate flexibility and the ability to handle multiple priorities.
  • High degree of professionalism and ability to accurately maintain confidential information and records.
  • Open and responsive to direction and feedback, and able to communicate employment needs.

Preferred Qualifications:
  • Experience with counseling and outreach in a college counseling center.
  • Proficiency in Spanish
  • Clinical Social Worker

Additional Information:

For the majority of new employees, the minimum starting salary will apply. Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.

State job specifications for this position may be found at the department of higher education website: http://www.mass.edu/foremployees/classificationspecs/classspecs-pers.asp

Disability Accommodations:
Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.

Background Check:
Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.

Application Instructions:

An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:
  • Resume
  • Cover Letter
  • Contact information for three references *
  • Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.

Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.

NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.
Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.

To apply, visit https://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=132609&CNTRNO=12&TSTMP=0

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Westfield is an education leader committed to providing every generation of students with a learning experience built on its founding principle as the first co-educational college in America to offer an education without barrier to race, creed or economic status.



Founded in 1838 by educational reformer and political leader Horace Mann, Westfield State was the first co-educational college in America dedicated to free, public education for teaching professionals without regard to race, creed or gender.


The College today calls upon this rich tradition of practical innovation as it develops and refines relevant and rewarding fields of study, opportunities for service, and global experiences. Westfield's residential nature and beautiful setting at the base of the Berkshire Mountains offers every student a rich, classic college experience.

Athletics, superb outdoor recreation, 100+ student clubs and organizations, international studies, leadership opportunities, national and international guest speakers, and close connections with the city of Westfield lend a collegial air to the future-focused Westfield learning community.


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