Superintendent, Fs Building Services

The University of Tennessee, Knoxville
Knoxville, TN
Closing date
Oct 22, 2021

Job Details

Superintendent, Fs Building Services

Regular, Full-time - MR10

The Facilities Services (FS) Department is responsible seven days a week, twenty four hours a day for maintenance and operations of all campus facilities which includes buildings, grounds, and utility systems. The FS Building Services subunit is tasked with the job of maintaining all on campus and many off campus locations to a certain level of APPA cleanliness. With the many events held at the University (football, basketball, concerts, etc.) it is the Building Services subunit's responsibility to ensure that University facilities are clean and presentable at all times.

The FS Building Services Superintendent is responsible for managing and overseeing the custodial staff of approximately 50 custodians, supervising assigned shifts, various zones, and the Student Union.  The Superintendent must ensure that all buildings are completed in a timely fashion with the least amount of disturbance as possible and in the most cost effective manner.   

Under the general supervision of the Director of FS Operations, the incumbent supports the mission of the University by providing leadership and practical custodial knowledge to academic and common use building custodial staff within the FS Building Services subunit. The Superintendent also supports the Facilities Services Department Senior Management team in assisting with duties including data entry, personnel distribution, evaluations, and coordination of essential department functions.

Position Summary:

Supervision of custodial staff.

• Training of new and existing employees of techniques and knowledge necessary to perform at levels set by the University.

• Hires and sets performance goals, inspects on-going work, and reviews job completions.

• Manages stressful situations with professionalism and exercises sound judgment.

• Prepares reports and communications for the purpose of notifying FS Senior Management staff and other University stakeholders of essential information.

• Follows campus safety policies and helps educate employees of such policies.

• Keeps timesheet records, approves leave requests, and makes appropriate staffing changes to accommodate for absences.

• Maintains a professional attitude in communications with University employees, students, and members of the community.

• Has familiarity with University policies and procedures dealing with management of employees, especially union members.

• Creates work schedules and schedules custodians and maintenance to cover all special events day and night and weekends while providing them as much time off as possible. 

• Supervises set-ups of special events and break-down/clean-up after events are finished in the buildings listed above.

• Coordinates with other Supervision to build teams to support special events at Neyland Stadium and Thompson Boling Arena.

• Uses facilities management data software for work order distribution, labor records, and inventory.

• Utilizes Compu-clean reporting system and swabs to determine cleanliness and reassign work as necessary.

• Monitors use of departmental equipment. Inspects and notifies the Director of needed replacement

• Notifies Director and FS Senior Management staff of emergencies, and helps coordinates appropriate response with trades, Office of Environmental Health, Safety, and Risk Management (EHS/RM), and Public Safety when necessary.


Knowledge, Skills & Abilities:

• Experience in supervision of custodial employees.

• Work experience with custodial equipment, chemicals, and operations.

• Ability to work with a computerized records system.

• Ability to read and understand use of material SDS sheets

• Knowledge of proper custodial product/equipment usage.

• Have a working knowledge of the principals of effective supervision.

• Ability to organize, prioritize, and perform under pressure.

• Ability to manage, communicate, and work alongside individuals or groups from diverse ethnic, cultural, social-economic, and identifying backgrounds.

• Ability and patience to train new and existing employees with the techniques and knowledge necessary to complete duties as assigned.

• Ability to plan and schedule work.

• Ability to understand and carry out written and oral instructions.


Required Qualifications:

Valid Tennessee driver's license. 

High school diploma or GED

10 years of custodial experience supporting academic settings and/or special events 4 years of which must be in a supervisory capacity.

Applicant should be clean and neat in appearance.  This position requires physical work. 

Job: Other Services Jobs
Primary Location: US-Tennessee-knoxville
Organization: Fs Operations
Schedule: Full-time
Job Posting: Jul 13, 2021, 7:34:57 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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