Systems Support Specialist IUniversity Pay Plan Title:
Systems Support Spec I (Project Staff)Location:
Office of Undergraduate AdmissionsRecruitment Type:
Open to AllJob Type:
$2,601.34 - $3,500.00Job Category :
Non-ExemptRequired Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.:
Prior hardware and software troubleshooting experience.Preferred Qualifications:
Ability to read and understand statistical reports and technical manuals.
Excellent verbal and written communication skills with the ability to interface and
collaborate with technical teams, project managers, and office staff.
Knowledge of and experience with Microsoft Windows operating systems, Microsoft
Office programs (i.e. Access, Excel, Word, Outlook).
Skills in problem resolution to include performing detailed analysis, problem
identification, strong troubleshooting skills; ability to fix increasingly complex
Effective time management skills, ability to prioritize multiple tasks and adhere to
time action plans.
Strong interpersonal skills
Attention to detail
Availability to work evenings and/or weekends.
Prior experience in college admission, higher education or secondary education.Job Description:
Experience with a Student Information System.
General knowledge of Texas State University-San Marcos.
Bachelor’s Degree in Computer Science or Computer Information Systems.
The Office of Undergraduate Admissions seeks a System Support Specialist IJob Duties:
responsible for providing functional and technical support for a variety of systems required to support the department. Position will provide regular maintenance, assist
with upgrade testing, document system processes and provide support and back-up
for the Admissions Technology department.
Responsibilities include providing primary support with installation andAdditional Information to Applicants:
troubleshooting of PC’s, peripherals, servers, printers and software. Provide training,
as well as functional and technical support to staff and student employees of the
Undergraduate Admission Office with PC-based applications including Microsoft
Office products, SharePoint, and SAP. Provide functional and technical support for
the Banner SIS system and related software products, including daily monitoring,
troubleshooting system problems, providing regular maintenance, and training staff
members on Banner system. Provide security and role definition support. Normal
work hours are Monday-Friday, 8 a.m.-5 p.m. occasional weekend and evening work
Occasional overnight travel and work beyond normal 8-5 M-F business hours may be required during peak periods.Job Open Date:
Office of Undergraduate Admissions will not sponsor or transfer visa sponsorships for this position.
07/01/2021Open Until Filled:
YesNormal Work Days:
Monday, Tuesday, Wednesday, Thursday, FridayNormal Work Hours Start:
8:00AMNormal Work Hours End:
YOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A RESUME AND COVER LETTER TO YOUR APPLICATION. Legal and Required Notices:
Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.Why work @ Texas State? :
Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.
Texas State University is a member of the Texas State University System. Texas State University is an EOE.
Texas State is committed to increasing the number of women and minorities in administrative and professional positions.
• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents! • Generous paid time off: vacation, holidays, sick days and many more! • Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program • Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs. • An inclusive Bobcat community: join our many social networks offered on and off-campus • Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions Quick Link:
By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.