Student Assistant - Housing and Residence Life Service Desk (ResSTAR) Location:
UWG Recruiting Location Regular/Temporary:
Temporary Full/Part Time:
Part-Time Job ID:
Welcome to one of the most dynamic universities in the nation.
Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 13,400 students and 85+ programs, we've come a long way since then. Today, we're a regional powerhouse with locations in Carrollton, Douglasville, and Newnan, Georgia, making a difference in the lives of our students, our neighbors, and the world. The one thing that's never changed: Amazing things happen when you Go West.
Becoming is about what we grow to be. UWG is positioning for Success in the 21st Century, introducing Strategic Priorities to help shape a comprehensive blueprint for our university. Relevance, Competitiveness and Placemaking serve as the pillars for the future of the institution. Learn more at https://www.westga.edu/becominguwg/index.php.
UWG Commitment Statement
Dedicating ourselves to the curation of a first-choice university.
Service Desk employees are Housing and Residence Life student-staff members that play a critical role for the safety and security of the residential communities, residents, guests, and housing staff. Service Desk employees will assist the Residence Hall’s leadership team in Service Desk operations, possess knowledge of and uphold University policies, rules, and regulations, follow proper service desk procedures, and provide quality Customer Service. Housing and Residence Life requires the Community Assistant to be a highly skilled and knowledgeable staff member who can and will respond to a variety of situations in a professional manner.
Must be enrolled in at least 6 credit hours of class at UWG, may not be part of the Move-On When Ready Joint Enrollment program, and must have overall 2.0 GPA.
Preference given to continuing employees of HRL in good standing and to students who live on campus.
Knowledge, Skills, & Abilities
All training is provided, but candidates must demonstrate that they can learn and implement complex administrative processes.
Service desk employees will usually be sitting behind a desk, but may be asked to perform other tasks around the residence halls as well.
Career & Self-Development
Student Learning Outcomes
Customer service, leadership development, communication, working as a team, administrative skills.
Special Applicant Instructions
Employees must report to training July 28 and July 29. Early move in will be provided for employees living on campus in the fall.