Enrollment Counselor

Employer
Indiana Wesleyan University
Location
Marion
Closing date
Oct 21, 2021

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Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment

Job Details

Job no: 492352
Work type: Administrative, Full-Time
Location: Marion
Categories: Admissions/Recruiting/Enrollment

Job Title: Enrollment Counselor

Reporting Relationship: Reports to the Associate/Executive Director of Enrollment

Unit: National & Global

Department: AES - Adult Enrollment Services

Campus Location: NGM Building

Summary of Position: The Enrollment Counselor has primary responsibility to recruit, and enroll students and to assist with initial retention of students for assigned degree programs or certifications. As the primary representative of IWU to prospective students seeking to obtain a degree in one of the aforementioned areas, the person filling this position must have excellent specific knowledge of the degree programs and a superior general understanding of the target audiences for which the programs are designed. Working in consultation with the Associate Director of Enrollment, this person assists in developing and modifying plans to recruit, enroll, and retain students for these programs.


Duties and Responsibilities

  • Apply the Adult Enrollment Services (AES) enrollment and contact strategies to serve students in a timely manner through the process of discovery, admissions, and enrollment process.
  • Initiate contact to a new prospective student within 24 hours of the first inquiry.
  • Supply information regarding the various programs AES represents to prospective students and at times influencers (e.g., employers, supervisors, etc.).
  • Coach students through a healthy process of discovery and exploration on their education options, which include building rapport, uncovering concerns, exploring students learning styles and optimal fit for online or onsite enrollment options.
  • Accurately maintain student records in AES systems to insure proper reporting, forecasting and projecting of enrollment efforts and fruitfulness.
  • Manage efforts and fruitfulness to balance student recruitment activities (Calls, Talk Time, Emails, etc.) and student servicing activities (Applications, Clearing, Registration, and Class Close, Class Starts, etc.).
  • Carry out other tasks as assigned by the Assistant Director of Admissions, AES.

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

  • Bachelor's degree required.

Experience

  • Minimum of one (1) year of experience in college recruitment, sales, marketing, and/or public relations preferred.

Required Skills

  • Superior communication skills (spoken, written, group, individual)
  • Advanced computer skills with working experience in word processing, spreadsheets, database usage, email, internet, etc.
  • Ability to relate well to working professionals
  • Ability to work independently, especially in the area of arranging and conducting onsite information meetings and influencer visits
  • Excellent organizational ability
  • Superior interpersonal skills
  • Travel rarely required
  • Professional dress required while meeting with influencers and prospective students

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Advertised: 13 Jul 2021 US Eastern Daylight Time
Applications close:

Organization

Indiana Wesleyan University is an evangelical Christian comprehensive university of The Wesleyan Church, which has its world headquarters in Indianapolis. The University was founded in 1920 and is committed to liberal arts and professional education.

With a current enrollment exceeding 15,000, IWU is recognized by U.S. News & World Report as "one of the best Master's universities in the Midwest." IWU is the largest institution in the Council for Christian Colleges and Universities (CCCU) and the largest private university in the state of Indiana.indiana_wesleyan_university1.jpg

IWU is organized into five principal academic units:

  • The College of Arts and Sciences: Founded on a traditional, residential educational model enriched by innovative instructional programs, the College of Arts and Sciences serves more than 2,600 undergraduate and 100 graduate students in over 80 liberal arts, pre-professional and professional major fields.
  • The College of Adult and Professional Studies: Providing educational opportunities for working adults through instruction at locations in Indiana, Kentucky and Ohio and across the globe through online instruction, the College of Adult and Professional Studies serves more than 6,000 undergraduate and almost 4,000 graduate students, primarily in the fields of business and education.
  • The Graduate School: The Graduate School establishes faculty and curricular standards for graduate education at IWU, facilitates the professional development of over 4,700 graduate students and leads strategic planning for the development of additional graduate programs.
  • The School of Nursing: With more than 1,800 undergraduate students in pre-licensure and post-licensure educational programs and over 380 graduate students, the IWU School of Nursing is accomplishing our world-changing mission in the field of health care, carrying the model of whole-person care into hospitals and health care settings around the world.
  • Wesley Seminary at Indiana Wesleyan University: With more than 150 students in the Master of Divinity program and over 90 Master of Arts in Ministry students, the first seminary of The Wesleyan Church is impacting congregations throughout the country. The Master of Divinity program provides on-the-job ministry training in an innovative format both onsite and online. Wesley Seminary has also recently launched an accredited Spanish Master of Divinity program, with most of the coursework completed online.


The University offers educational programs in three student-focused formats: On the traditional residential campus in Marion; at regional education centers; and through IWUOnline, the University's innovative internet-based delivery system, which currently serves more than 7,000 degree-seeking students.

The University's visually striking 365-acre campus in Marion is located near Interstate 69, about an hour from both Fort Wayne and Indianapolis. Adult education classes are taught at other Indiana education centers in Columbus, Fort Wayne, Indianapolis (north and west), Kokomo, Merrillville, Shelbyville and Greenwood. The University also five education centers in Ohio (Cincinnati, Dayton, Columbus and Cleveland East and West) and three centers in Kentucky (Louisville, Lexington and Florence.)

During the past two decades, new construction and renovation have transformed IWU's Marion campus into a debt-free, ultra-modern, student-focused facility. IWU also offers adult and professional studies programs and conference services at 18 regional sites in Indiana, Kentucky and Ohio. Each leading-edge education center, designed to meet the needs of busy adults, is equipped with state-of-the-art classrooms, computers, electronic library access, study rooms and break areas.

Several buildings on the Marion campus represent the University's commitment to holistic student formation. Those facilities include:

  • Jackson Library, the academic heart of the University, houses more than 110,000 bound volumes, 200,000 micro formats and 650 journal subscriptions. The library's impressive two-story rotunda houses the "Society of World Changers" where busts of honorees are displayed.
  • Williams Prayer Chapel, the spiritual soul of the University, provides a peaceful, aesthetically appealing sanctuary for personal prayer.
  • A multi-purpose Recreation and Wellness Center, the physical core of the University, features multiple gymnasiums, weight rooms, a swimming pool climbing wall and other personal and corporate conditioning amenities.
  • The Barnes Student Center, the largest building on campus, is the social hub of the University. The center offers a full range of student life services including a cinema, coffee house, health center, student-operated businesses and various dining options.
  • The Phillippe Performing Arts Center, the cultural center of the University, seats 1,200 people for concerts, recitals and theatrical performances. This acoustically engineered building was awarded the Gold Citation for exceptional architectural design.
  • A 3,800-seat Chapel Auditorium opened in January 2010. Student chapel services, concerts and convocations area held in the facility, which also serves as a large gathering space for both the University and the community.

indiana_wesleyan_university2.jpg

The University's mission is to change the world by developing students in character, scholarship and leadership. IWU employs a well-credentialed faculty that annually receives national and international recognition for teaching, research and creative performance. Many hold national leadership positions in their respective fields.

IWU's Center for Life Calling and Leadership has earned a national reputation for excellence rooted in groundbreaking research and innovative application. The Center provides counseling, testing and mentoring at key transition points during the college experience to help students identify their unique sense of calling, purpose and career fit.

The College of Adult and Professional Studies is one of the nation's premier Christian adult higher education organizations, having been at the forefront of innovation in adult higher education for over two decades. The College of Adult and Professional Studies is home to the Council for Christian Colleges and Universities (CCCU) Center for Research in Adult Learning.

IWU was one of 12 independent colleges chosen nationally to receive the Foundation of Excellence Award from the Policy Center on the First Year of College. As a result, IWU is helping develop programs and best practices that many institutions across the country will view as the standard for outstanding first-year programming.

The academic quality of IWU students is commendable. The grade-point average of the incoming freshman class in the College of Arts and Sciences is 3.55, first to second year retention stands at 75 percent, and the six-year graduation rate is 69 percent. All of these numbers are above average relative to peer institutions. Additionally, the John Wesley Honors College helps attract and retain academically gifted students.

IWU faculty members have received awards from Fulbright, the National Endowment for the Humanities and the National Student Advocate.

IWU has 17 intercollegiate sports teams and participates in the Mid-Central Conference (MCC), the National Association of Intercollegiate Athletics (NAIA) and the National Christian College Athletic Association (NCCAA). Recent teams have won national championships in men's golf, women's tennis, women's basketball and women's indoor track.

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