Production Manager

Job Details

Posting Number:


Working Title:

Production Manager


VPSA-Dean of Students

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday thru Friday 8 am-5 pm. Occasional nights and weekends

Advertised Salary:


Posting Date:


Open until filled:


Closing Date:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Service/Maintenance Supervisor



Job Family:




Minimum Qualifications:

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

This position provides supervisory work in directing the production of printed materials in a printing services unit located in the Tate Student Center. Supervision is exercised over a small staff of full-time and student assistants engaged in the duplication and binding of printed matter. Work also involves contact with clients of the unit in order to insure the quality of the finished product and the cost/time efficiency for the user and the unit. Considerable independence is exercised in determining procedures and scheduling operations. Work is performed under general supervision of an administrative manager who makes periodic checks on work performed for quality of work and adherence to established policies.

Knowledge, Skills, Abilities and/or Competencies:

Considerable knowledge of digital print equipment and finishing/binding practices; ability to train and direct the work of a small staff engaged in printing & finishing services: ability to establish and maintain effective working relationships with others; attention to detail; ability to understand and carry out complex oral and written instructions.

Physical Demands:

Sitting for long periods of time. Some lifting

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Produce print orders according to the parameters and deadlines set in Print Shop Pro.
• Review production workload in PSP at the beginning of each shift. Clarify details of print orders, as needed, with the Manager, Customer Service Manager, Graphic Design staff, and customers. Set priorities and distribute workload across production staff (based on staff knowledge and strengths) and equipment in order to meet customer deadlines and produce high quality products in an efficient and cost-effective manner. Communicate problems to Manager, as needed.
• Prepare jobs for printing using Fiery Command Work-Station and other software.
• Regularly monitor the quality of job output for correctness and image quality.
• Perform finishing services, as needed.

Percentage of time:



Produce dissertation orders according to the parameters and deadlines set in Print Shop Pro by the Customer Service Manager.
• Clarify order details of dissertation orders, as needed, with the Customer Service Manager.
• Monitor quality of job output for correctness and image quality.
• Assess thesis and dissertation printing and binding supplies monthly. Provide Production Manager with list of supplies to be ordered, as needed.

Percentage of time:



Hire, train, supervise, and evaluate the work of one professional staff member.
• Review staff job description and work standards twice a year. Revise, as needed, to meet changing needs of production area.
• Approve time cards, leave requests, overtime/flextime requests, and maintain personnel records.
• Develop training opportunities for staff to maximize performance.
• Adhere to and demonstrate commitment to upholding the university’s NDAH Policy.

Percentage of time:



Hire, schedule, train, supervise, and evaluate the work of the student employees working on the Production staff.
• Approve time cards, document time off, and maintain personnel records.
• Review staff job description annually. Revise, as needed, to meet changing needs of self-serve printing area.
• Develop training opportunities for staff to maximize performance.
• Assign print and finishing duties based on the priorities for the day.
• Spot check assignments for quality and accuracy.
• Oversee the student staff’s use of the printing & finishing equipment.
• Answer process and procedure questions, as needed.
• Engage in a positive manner with the SkillSurvey process, complete the process according to the established timeline, facilitate discussions with students regarding growth opportunities, facilitate an environment of on-the-job learning.

Percentage of time:



Oversee the production facilities and all printing/finishing equipment within the production area of Print & Copy Services.
● Maintain a clean and safe environment.
● Maintain knowledge of capabilities and limitations of all printing and finishing equipment.
● Clear jams and add supplies. Troubleshoot other problems, as needed.
● Perform routine color calibrations and maintenance on digital and large format printers.
• Please service calls and work with service technicians to resolve equipment malfunctions in a timely manner.
• Order and maintain an adequate supplies for the leased printers.
• Ensure the closing duties are safely and properly carried out nightly in accordance with the closing procedures.

Percentage of time:



Coordinate on-campus delivery of printed materials.
• Coordinate staff in order to provide timely on-campus deliveries.
• Reserve delivery vehicles through the Dean of Students Office, as needed.
• Ensure all production staff members have completed the Dean of Students Driver Training Program.

Percentage of time:



Provide excellent customer service in communication with customers.
● Answer the phone in the production area. Answer questions and direct calls, as necessary.
● Respond to emails in the Customer Service Representative’s absence

Percentage of time:



Inventory paper and supply needs for production area of Print & Copy Services.
• Assess paper and supply inventory weekly, more often during busy periods.
• Order supplies and/or provide supplies to be ordered to the Director in a timely manner.

Percentage of time:



The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state's oldest, most comprehensive, and most diversified institution of higher education. It is the birthplace of the American system of public higher education.

university_of_georgia2.jpgToday, UGA enrolls more than 36,000 students. The main campus has 460 buildings on 765 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 17 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work and Veterinary Medicine. It offers 25 baccalaureate degrees in more than 140 fields; 34 master’s degrees in 130 fields; 18 educational specialist degrees; four doctoral degrees in 98 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the top third of the nation’s best research libraries and contain a total of 4.7 million volumes and one of nation’s largest map collections. The university has had 21 recipients of the prestigious Rhodes Scholarship. In 2008, UGA was the only public university in America to have two recipients of the Rhodes Scholarship. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service by television and radio stations, networks, producing organizations, individuals and the World Wide Web. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.


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