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Human Resources Generalist

Michigan State University
East Lansing
Closing date
Jul 27, 2021

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Administrative Jobs
Institutional & Business Affairs, Human Resources & Employee Development
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Job Details

Job no: 719342
Work type: Support Staff
Pay Grade: 10
Major Administrative Unit / College: Administration
Department: Human Resources 10070642
Sub Area: AP- Professionals
Salary: 42110.00 - 50000.00 Salary Commensurate
Location: East Lansing
Categories: Administrative/Business/Professional, Human Resources, Administrative Professionals- AP, Full Time (90-100%), Union
Position Summary

This is a position housed primarily on the Solutions Center customer service team that interacts independently with all HR stakeholder groups to answer questions, problem-solve and explain and educate stakeholders on requirements related to MSU policies, work rules, contracts, systems and regulations. May cross-train and work with other teams in similar complexity HR Generalist work.

  • Explains and applies federal and state laws, union contracts, university policies and procedures to provide information, advice and resolve issues for major administrative units, departments, employees and retirees via phone, email and in-person consultations.
  • Responds to and investigates inquiries concerning HR issues such as employment, benefits eligibility and enrollment, time, attendance and pay, retirement, and internal and external audits.
  • Provides information to employees and departments about each area of HR to advise them of options, opportunities, benefits and rights.
  • Performs moderately complex transactional tasks in the HR-Payroll System and/or Applicant Tracking System or other HR systems by applying business rules, data rules, payroll processing rules, policies and union contractual requirements.
  • Reviews HR transactions regarding benefits eligibility and enrollment, compensation, employment and retirement.
  • Maintains HR databases and other types of HR records including employee records in the HR/Payroll system, job posting records in the applicant tracking system, criminal background check information in relevant systems, compliance information in Equifax and other HR records in relevant systems.
  • Performs research, special project support, outreach and education functions. Prioritizes, manages, and processes department requests in accordance with payroll schedules. Other HR-related duties as assigned.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in human resources, a related social science field, business or a related field; six months to one year of related and progressively more responsible or expansive work experience in human resources; or an equivalent combination of education and experience.

Desired Qualifications

We are seeking adaptable, deadline-oriented and self-motivated professionals with excellent customer service skills and a strong customer service orientation with at least six months experience working in an HR-specific role. Substantial knowledge or experience using some of the HR-related systems currently used by MSU Human Resources is strongly desired but not required (SAP/EBS, PageUp, Equifax, HireRight, Image Now, I-Chat); familiarity with MSU employment policies and contracts also is desired; ability to learn quickly and strong team orientation desired; HR-specific degree and/or certifications desired but not required (CHRS, PHR, SHRM-CP, etc.)

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Please submit resume and cover letter. References not initially required but will be requested for candidates at the finalist stage.

Work Hours


Bidding eligibility ends on 7/20/2021 at 11:55 PM

Advertised: Jul 14, 2021 Eastern Daylight Time
Applications close: Jul 27, 2021 Eastern Daylight Time


Working at Michigan State University 

Spartans work every day to advance the common good in uncommon ways.

Together, we tackle some of the world’s toughest problems to find solutions that make life better—from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.

We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.

We're good at it, and we've been at it for more than 150 years.

The nation’s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.

Today, MSU is one of the top research universities in the world—on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we’re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.

In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

Top Distinctions

U.S. News & World Report ranks MSU

  • 29th among the nation’s public universities
  • First in the nation for 19 years for graduate programs in elementary and secondary education
  • First in the nation for graduate programs in nuclear physics and industrial and organizational psychology
  • First in the nation for undergraduate program in supply chain

Recognized for 11 consecutive years as one of the top 100 universities in the world by Shanghai Jiao Tong University in its annual Academic Ranking of World Universities

Ranks 46th among public universities for in-state students in Kiplinger’s 2013 edition of Best Values in Public Colleges

Silver rating from the Association for the Advancement of Sustainability in Higher Education’s STARS program, which measures and encourages sustainability in education and research; operations; and planning, administration, and engagement

Member of the prestigious 62-member Association of American Universities

Only university in the country with on-campus medical schools graduating allopathic (MD) and osteopathic (DO) physicians, and veterinarians (DVMs)

Among the largest single-campus residence hall system in the country with 27 halls in five neighborhoods and two apartment villages.


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