Employee Relations Specialist Location:
Georgia Gwinnett College Regular/Temporary:
Regular Full/Part Time:
Full-Time Job ID:
The Employee Relations (ER) Specialist provides support and guidance to employees and managers to promote and support effective working relationships. The ideal candidate will make sound decisions while maintaining the highest level of discretion and confidentiality, is self-motivated in a fast-paced environment, and is able to work independently and with a team.
Reporting directly to the Associate Director of Human Resources, this role will interface with employees at all levels pertaining to employee relations, performance management, policy/legislative compliance, and employee training and development. This position plays a key role in supporting the successful growth and development of the expanding HR service platform including initiatives that help set the foundation for a supportive positive culture. The core of this position requires a highly motivated, positive and proactive person who embraces the opportunity to help grow an institution where innovation, creativity and inspiration meet.
- Respond to employee relations issues, and serve as the first point of contact on corrective action items, and initial investigations. Issue, review, retrieve and maintain appropriate documentation and supporting details for all levels of the corrective action process to ensure compliance with USG (University System of Georgia) and GGC policies.
- Provide guidance to employees or managers on campus environment concerns, policy interpretation and resource information.
- Provide coaching and consultation to managers in order to enhance their people and performance management skills.
- Support and facilitate organizational change by seeking and developing ways for the teams to be most effective.
- Document and track information within the case management tool (LaborSoft); provide timely feedback to employee and/or manager on case status.
- Review involuntary terminations in accordance with the college's processes to ensure consistency and lawful practices.
- Assist in the exit interview process, the tracking of HR metrics around turnover, and making recommendations on how to address the issues and support an environment of continuous improvement based on findings.
- Review and assist managers with the content and process of annual performance evaluations.
- Partner with Associate Director of Human Resources and key offices to collaborate on and creatively contribute to HR initiatives in employee engagement, wellness committees, and learning and development.
- Partner with the Office of Diversity and Equity Compliance to assist as needed.
- Ensure compliance with federal, state, and local legal requirements and college policy; including review of new legislation and advising management on needed actions.
- Maintain ER files, and ensuring accuracy in the documentation.
- Other duties as assigned
- Bachelor's Degree in HR, Business or related discipline
- 3-5 years of measurable success in a full scope Employee Relations Specialist role or HR Generalist role.
- Experience working in higher education and/or government entity
- Knowledge of a human resources management system or case management system, and/or other related business software programs and systems.
- PHR preferred
Knowledge, Skills, & Abilities
- Knowledge and understanding of federal and state employment and labor laws, regulations, procedures, and standards.
- Working knowledge and understanding of policy and procedures related to employment that may include complaints, grievances, performance management and evaluations, coaching, counseling, and progressive discipline.
- Effective and excellent verbal and written communication skills.
- Ability to analyze and evaluate complex issues and develop creative, responsive solutions.
- Excellent organizational skills with the ability to prioritize objectives and exercise judgment based on an understanding of organizational policies and activities.
- Demonstrated ability to develop and maintain collaborative working relationships.
- Strong interpersonal, verbal, and written communications skills.
- Ability to handle confidential and sensitive matters.
- Demonstrated support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.
- Strong computer skills, including Microsoft Office suite (Outlook, Word, Excel, and PowerPoint).
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College, as determined by Georgia Gwinnett College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. It is the policy and practice of our institution to recruit, hire, train, promote, retain, and educate persons without regard to race, color, national or ethnical origin, age, disability, sex/gender, religion, sexual orientation, gender identity, genetic information, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, ADA, Sections 503 and 504 of the Rehabilitation Act, AREA, and Executive Order 11246 ). For questions or more detailed information regarding this policy, please contact the Georgia Gwinnett College Human Resources Team at (678) 407.5070 or email [email protected] Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Payroll and Benefits at (678) 407.5070 or email [email protected] Any individual who feels that they may have been discriminated against, should contact the Office of Diversity & Equity Compliance at [email protected]
- This is not a supervisory position.
- This position does not require a purchasing card (P-Card).