Job location: 3401 Walnut Street Employment Type:
Full-time Posted data:
JR00035611 University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job Title
Administrative Coordinator- Division of Business Services; Penn ParkingJob Profile Title
Administrative CoordinatorJob Description Summary
The incumbent will engage in a wide range of activities including budget management, administrative support, interaction with students, faculty, and staff, with the versatility and adaptability to provide world-class customer service for patrons of the Parking and Transportation Office.Job Description
This position provides customer support for patrons of the Parking and Transportation Office. The incumbent processes enrollments (including data entry & reconciliations) & all customer administrative transactions; answers questions on process & policy; issues and tracks inventory; provides guidance on access and eligibility for University's commuter benefits programs.
This position undertakes the Assistant Director's duties in his/her absence.
- Responsible for developing and maintaining communications, fielding inquiries, and guiding both faculty administrators through a variety of Parking policies, resources, and procedures.
- Create, enter and track POs for all vendor transactions in BEN. Process parking permit requests as needed.
- Provide optimal customer experience for patrons of the Parking Office.
- Back-up for payroll deductions
- Serve as point of contact for vendor and departmental billing, generating annual invoices and tracking year-round change requests.
- Assist with coordinating annual resource fairs.
- Other duties and responsibilities as assigned
Job Location - City, State
- An Associates Degree or higher and 3 to 5 years of experience or an equivalent combination of education and experience is required.
- Customer-service oriented background required,.
- Attention to detail & ability to identify variations and exceptions within business processes required.
- Must be a quick learner and highly organized.
- Solid verbal and written communication skills required, including ability to explain Penn Parking & Transportation services and program enrollment requirements.
- Ability to identify & interact with a diverse range of institutional customers in a fast paced environment.
- Solid computer skills to include MS office required.
- Strong aptitude for math.
Philadelphia, PennsylvaniaDepartment / School
Business ServicesPay Range
$20.00 - $36.00
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay