Ticket Analyst (4627U) 20913

University of California, Berkeley
San Francisco
Closing date
Jul 15, 2033

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Job Details

Ticket Analyst (4627U) 20913 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: July 28, 2021

Departmental Overview

The Department of Intercollegiate Athletics consists of more than 275 staff members and coaches and sponsors 30 varsity sports programs. These 30 programs include more than 850 student-athletes who participate in the various sports programs annually within the National Collegiate Athletics Association (NCAA). We are currently seeking a Ticket Analyst to analyze and report on all ticket sales by sport and sales initiative and assist with ensuring our revenues are accurately deposited and reported in a timely manner.

Description of Position

The Ticket Analyst will serve as the primary person for reporting all ticket revenue for internal use in the Athletics Department. Additionally, this person must be able to analyze ticket sales based on historical data, goals, and benchmarks. This position will aid in streamlining the deposit process and assist with reconciliation of all ticket revenue. This position is part of the Business and Finance Office in IA and reports directly to the Director of Revenue Accounting & Analysis.

  • Prepare financial reports for Director of Revenue Accounting & Analysis, CFO, and Campus Cashier using a variety of systems.
  • Update and monitor data software for all ticketed sports.
  • Provide sales analysis for non-premium revenue, reconciled and reported as part of the Facilities Financing Model.
  • Calculate monthly sales signing bonuses for Premium Seating Sales Representatives and Sales & Service Account Executives.
  • Ensures the Athletics Ticket Office (ATO) deposits reconcile with the University's general ledger.
  • Gather data and information from diverse sources to identify, research, and resolve software problems; research and compile data to dispute chargeback notifications; administer chargeback process for the ATO.
  • Act as liaison with the ATO and Development to enhance communication between units around deposits, reporting, and analysis.
  • Verify, settle and deposit all ticket monies including credit card, check, and cash transactions.

Required Qualifications
  • Bachelor's degree in related area and/or equivalent experience/training.
  • Proficiency with Paciolan or equivalent ticketing system.
  • Must maintain current knowledge of applicable rules and standards of the Pacific-12 Conference, the NCAA, as well as other associations and agencies to which the Berkeley campus of the University of California adheres, and, at all times avoid any and all violations of these rules and standards.
  • A minimum of 1-2 years of experience in Intercollegiate Athletics, with specific experience in an Athletics Ticket Office and/or equivalent experience/training.
  • Working knowledge of financial processes, policies, and procedures.
  • Knowledge of financial data management and reporting systems.
  • Must be proficient in Microsoft Office, in particular in Excel, and in common desktop/web applications.
  • Strong interpersonal skills, analytical skills, service orientation, active listening, as well as effective verbal and written communication skills.
  • Critical thinking, sound judgment and decision-making; ability to develop original ideas to solve problems.
  • Ability to multi-task in a high volume environment.
  • Must be self-motivated, organized and punctual.

Salary & Benefits

This is an hourly paid (non-exempt) role. Rate will be commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:


How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

For the complete University of California nondiscrimination and affirmative action policy see:

To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=20913&PostingSeq=1

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