Manager, Standardized Patient Programs - Carle Illinois College of Medicine (148788)

Employer
University of Illinois at Urbana-Champaign
Location
Champaign, IL
Closing date
Oct 23, 2021

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services, Program Administration

Job Details

Description:Manager, Standardized Patient Programs

Carle Illinois College of Medicine

University of Illinois Urbana-Champaign

The Manager, Standardized Patient Programs in the Carle Illinois College of Medicine provides strategic leadership to develop curricular initiatives that meet the mission of the college as part of an innovatively designed curriculum. The Manager is responsible for the design, implementation, integration and continuous support of the Simulated Patient Program, a complex and critical component of the medical curriculum.This position will also contribute to the overall curriculum, including clinical, lab, and other simulated learning objectives. The Manager provides leadership for the recruitment, training and use of Standardized Patients in alignment with medical cases, and, assessment of medical students in their clinical education skills. The Manager is responsible for developing and maintaining an exceptional Standardized Patient Program that is highly adaptive and supports the evolving needs of the Carle Illinois College of Medicine.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit http://go.illinois.edu/EEO.

Major Duties and Responsibilities:

Program Development, Implementation and Evaluation

    Provide leadership for all aspects of the Standardized Patient Program including recruitment, hiring, training, orientation, scheduling and engagement of simulated patients as an active part of the medical education curriculum. Develop comprehensive recruitment, orientation and recognition programs for standardized patients that ensure their full and continued engagementwith the program, and that ensure the curricular needs of the medical education program are fulfilled.Develop and direct a comprehensive standardized patient training program, including sessions to prepare the standardized patient for role expectations consistent with the program objectives, ensuring reliable and accurate case presentations. Provide techniques to ensure the standardized patient has the ability to give appropriate written and verbal feedback to learners. Conduct formal and informal debriefings with simulated patients following performances providing constructive criticism on performance and feedback skills.Recommend, develop and implement measurement tools for the assessment and evaluation of both student and patient performance in the simulated environment to ensure consistent, reliable, and meaningful assessment outcomes. This includes overseeing and managing the simulated learning software system (B-Line) as well as other assessment tools using a variety of modalities and methodologies.Develop tracking systems/dashboards to follow student progress in clinical skills.Evaluate the efficacy of the standardized patient program based on feedback from students, patients and faculty as well as a review of indicators of student success. Recalibrate elements of the standardized patient program based on feedback and evolving needs of the curriculum.Supervise and provide guidance to standardized patients to ensure their successful participation in the program. Oversee the assignment and scheduling of standardized patients following specific curricular objectives.

Curriculum Integration

    Develop engaging medical education simulation scenarios using standardized patients to meet curriculum learning objectives. Work with faculty to design and develop scenarios, scripts and checklists for teaching and assessment and ensure these meet the educational objectives and required student clinical competencies for each course. Responsible for the implementation and evaluation of select student exams including Objective Structured Clinical Examinations (OSCEs). Assist faculty with interpreting and utilizing assessment measures obtained from the clinical management system.Assist the Director of Clinical Skills with creation and deployment of a training program for standardized patients to develop a cadre able to provide direct instruction and feedback to students for clinical skills acquisition.

Program Leadership and Collaboration

    Recommend, create and maintain policies and procedures that support a highly skilled and adaptive standardized patient program. Policies and procedures will include curricular, programmatic, administrative and legal components. This will include development of a comprehensive program manual, curricular materials, training material, and compliance related documents.Collaborate with the Director of Clinical Skills to develop policies and uniform rubrics and benchmarks for student performance and to ensure that standardized patient activities align with the curriculum, learning objectives, and required clinical competencies? ensure the Standardized Patient Program meets clinical faculty and user expectations.Supervise civil service and hourly staff to meet the evolving needs of the program. This includes training, conducting performance evaluations, and approving timesheets and benefit usage. Also responsible for recommending and approving additional staff as needed.Work with staff of Jump Simulation Center to expand the Standardized Patient Program for use outside of Carle Illinois Med as part of making the Simulation Center a stand-alone cost center. Recruit and train standardized patients for events of outside entities that will be renting space and staff from the Simulation Center.Work closely with the Associate Dean and senior leadership to prepare supporting documentation as required for Liaison Committee on Medical Education (LCME) accreditation standards. Coordinate with the Jump Simulation Center for shared activities.

Additional and Other Duties

    Support the educational mission of the college, maintaining appropriate confidentiality of information and materials, in accordance with related student and patient regulations, such as FERPA and HIPAA. Establish and maintain effective working relationships; work cooperatively and collegially with others in a manner consistent with a workplace of dignity and respect; support and engage in equal employment opportunity principles, rules, and regulations. Through participation in appropriate national organizations and meetings, collaborate with other Standardized Patient Programs to keep abreast of new concepts to provide optimal and continually updated technologies and service to the Carle Illinois College of Medicine’s needs.Foster a culture of diversity and inclusion within the Carle-Illinois College of Medicine. Champion positive inter-professional relationships bridging the college’s private/public organization and missions.Occasional travel may be required.

Required Qualifications:

    Bachelor’s degree, preferably in a field related to health care, or education. Other degree fields may be considered if in a related area of study.3 years of progressive experience in health care, education, administration or a closely related field.

Preferred Qualifications:

  • Experience in a medical school environment or in a health care setting with patient interaction.
  • Administrative experience, including supervisory experience.
  • Must be willing to learn all aspects of the college’s operational and strategic objectives.

Knowledge, Skills, and Abilities:

  • Evidence of excellent organizational and problem solving skills.
  • Evidence of strong interpersonal and communications skills that incorporate tact and diplomacy, with the ability to effectively cultivate relationships.
  • Strong ability to work independently and collaboratively and demonstrate initiative.
  • Ability to maintain the highest standards regarding confidentiality of all student, standardized patient and curriculum related information.
  • Knowledge of student and patient privacy regulations (FERPA, HIPAA, etc.).
  • The position requires a strong work ethic, an approachable leadership style, and a consistent focus on the college’s immediate and strategic goals.

Salary and Appointment Information

This position is a 100% full time, twelve month, benefits-eligible Academic Professional position. Salary is commensurate with experience and qualifications. Starting date is as soon as possible after closing date.

Procedure for Candidacy:

For more information on the Carle Illinois College of Medicine, please visit https://medicine.illinois.edu/.

For fullest consideration, applicant materials should be received by no later than July 27, 2021.

Interested candidates must create a candidate profile through https://jobs.illinois.edu/. If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:

  1. Submit the Staff Vacancy Application
  2. Submit the Voluntary Self-Identification of Disability forms
  3. Upload your cover letter and resume (months and years of employment must be included), and contact information of three professional references.

For more information regarding the application procedures, please contact Carle Illinois College of Medicine Human Resources at [email protected].

University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. Convictions are not a bar to employment. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

College Name or Administrative Unit:Carle Illinois College of Medicine Category:5-Education and Student Services Title:Manager, Standardized Patient Programs - Carle Illinois College of Medicine (148788) Open Date:07/13/2021 Organization Name:Carle IL COM Administration

Organization

Since its founding in 1867, the University of Illinois at Urbana-Champaign has earned a reputation as a world-class leader in research, teaching, and public engagement.

Faculty

A talented and highly respected faculty is the University's most significant resource. Many are recognized for exceptional scholarship with memberships in such organizations as the American Academy of Arts and Sciences, the National Academy of Sciences, and the National Academy of Engineering. 

Our faculty have been awarded Nobel Prizes, Pulitzer Prizes, and the Fields Medal in Mathematics.The success of our faculty is matched by that of our alumni: 11 are Nobel laureates and another 18 have won Pulitzer Prizes.

Academic Resources

Academic resources on campus are among the finest in the world. The University Library is one of the largest public university collections in the world with 11 million volumes in its 37 unit libraries. Annually, 53,000,000 people visit its online catalog. Students have access to thousands of computer terminals in classrooms, residence halls, and campus libraries for use in classroom instruction, study, and research.

Research

Students and scholars find the University an ideal place to conduct research. The Beckman Institute for Advanced Science and Technology is a model for interdisciplinary research, where eighteen research groups from sixteen University departments work within and across three broadly defined themes: biological intelligence, human-computer intelligent interaction, and molecular and electronic nanostructures. The University is also home to the National Center for Supercomputing Applications (NCSA).

Undergraduate Education

The University has a fundamental commitment to undergraduate education. Nearly 28,000 undergraduate students are enrolled in nine undergraduate divisions, which together offer some 4,000 courses in more than 150 fields of study.

Undergraduate admission is highly selective. In the 2001 freshman class, students in the middle 50% had ACT scores between 25 and 30 and ranked between the 83rd and 96th percentiles of their high school graduating classes.

The University enrolls over 9,000 graduate and professional students in more than 100 disciplines. It is among the top five universities in number of earned doctorates awarded annually in the United States.

Also integral to the University's mission is a commitment to public engagement. Each year about 65,000 Illinois residents participate in scores of conferences, institutes, courses, and workshops presented statewide. Research and class projects take students and professors off campus to share expertise and technical support with Illinois farmers, manufacturing firms, and businesses. In a typical year, student volunteers log more than 60,000 volunteer hours.

The Arts

A major center for the arts, the campus attracts dozens of nationally and internationally renowned artists each year to its widely acclaimed Krannert Center for the Performing Arts. The University also supports two major museums: the Krannert Art Museum and Kinkead Pavilion; and the Spurlock Museum, a museum of world history and culture. 

Other major facilities include the multipurpose Assembly Hall (16,500 seats); Memorial Stadium (70,000 seats), site of Big Ten Conference football games; and the Intramural-Physical Education Building, one of the largest recreational facilities of its kind on a university campus.

Inclusive Illinois, one campus, many voices

Inclusive Illinois is the University’s commitment to cultivating a community at Illinois where everyone is welcomed, celebrated, and respected. Illinois is about how we value difference to make a difference. http://www.inclusiveillinois.illinois.edu/

As evidence of the University’s commitment to enhance the working, living, and learning environment for faculty, staff, and students, the University will encourage a standard of conduct and behavior that is consistent with the values of inclusivity. In an environment of inclusivity, there is no place for acts of hatred, intolerance, insensitivity, bigotry, threats of violence, harassment or discrimination.

Inclusive Illinois, one campus, many voices

Inclusive Illinois is the University’s commitment to cultivating a community at Illinois where everyone is welcomed, celebrated, and respected. Through education, engagement, and excellence, each voice creates the Inclusive Illinois Experience.

How can we appreciate difference to make a difference?

Illinois is the place where we embrace difference. We embrace it because we value it. We value it because we know that we have so much to learn from each other in our living, learning, and working environment.

Illinois is the place where we recognize the power of possibility and where great potential is realized. Inclusive Illinois is the vision of that place: a vision made real by leadership and commitment.

Illinois is the place where consensus is forged by discourse and where everyone’s contributions are recognized: significant contributions that elevate us because they are informed and enhanced by race, ethnicity, gender, sexual orientation and gender identity, age, physical ability, religion, class, and national origin. We are enriched by these perspectives, and we are united by the very discourse that brings these views together.

It is a process. It is transformative. And we celebrate the remarkable changes we set in motion here … taking an important step … crossing boundaries … starting with our own.

It all starts with each of us: with our willingness to embark on the journey in the search for answers, and with our openness and acceptance of the answers we find. Illinois is the place where it all comes together.

Learn more about how Inclusive Illinois promotes diversity here.

Commitment to Equal Opportunity

The commitment of the University to the most fundamental principles of academic freedom, equality of opportunity, and human dignity requires that decisions involving students and employees be based on individual merit and be free from invidious discrimination in all its forms, whether or not specifically prohibited by law. Among the forms of invidious discrimination prohibited by the University policy but not law is discrimination, including harassment, on the basis of sexual orientation. Complaints of invidious discrimination in violation of University policy are to be resolved within existing University procedures. The policy of the University of Illinois is to comply with all federal and state nondiscrimination, equal opportunity, and affirmative action laws, orders, and regulations. The University will not engage in discrimination or harassment against any person because of race, color, religion, sex, national origin, ancestry, age, marital status, disability, unfavorable discharge from the military, or status as a disabled veteran or a veteran of the Vietnam era. This nondiscrimination policy applies to admissions, employment, and access to and treatment in University programs and activities

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