Duke University
Closing date
Oct 22, 2021

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Administrative Jobs
Academic Affairs, International Programs, Research Staff & Technicians, Institutional & Business Affairs, Assessment, Accreditation & Compliance

Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary

The Research Analyst II is a 12-month, full-time position supporting a variety of projects on behalf of Trinity College, Duke University. The position provides leadership and expertise in complex research activities, including planning, organizing, conducting, and communicating research studies within the overall scope of a research project.

The Research Analyst II will work as part of a team to strategize and communicate assessment objectives, serving a variety of clients across the university. Overall, the position provides intellectual input to a variety of assessment activities including, but not limited to assessment policies and protocols, research design, and best practices. The position emphasizes the efficient implementation and management of assessment-supportive projects, systems, and tools with the goal of creating sources of evidence that guide reflection and decision-making across the College. The Research Analyst II is responsible for components of the undergraduate course evaluation process and maintenance of the Department Assessment Portfolio. The incumbent also will oversee data queries and assembly of large datasets. In time, the Research Analyst II will liaise and consult with individual departments and units on learning outcomes assessment planning, measurement, and reporting. The analyst also will provide expertise to faculty and other stakeholders to develop research projects and practices that accommodate short- and longer-term assessment needs.

Work Performed

Carry out the planning, design, implementation, analysis and reporting of a diversity assessment practices and projects on behalf of the Trinity College. 15%

  • Provide intellectual input to a variety of assessment activities including, but not limited to, assessment policies and protocols, research design, and best practices.
  • Coordinate regular and ad hoc assessment initiatives.
  • Consult with individual departments and units on assessment planning and projects. Meet with faculty, staff, and administrators to discuss and explain report findings as needed and communicate suggestions and recommendations for future development based on these findings.

Closely manage and execute an annual calendar of assessment data collection activities. See also the “Manage databases” section below. 15%

  • Prepare pre- and post-test administrations for Duke undergraduates.
  • Develop rosters and samples, as needed.
  • Liaise with external vendors; manage MOUs, contract, and invoices, coordinating record-keeping with the Project Coordinator.
  • Ensure timely receipt of assessment data.
  • Prepare data for analysis and reporting by Office of Assessment staff.

Manage databases: Matriculates, graduates, and College-level assessment results. 20%

  • Design or replicate Peoplesoft queries to access student attribute data.
  • Thoughtfully and intentionally plan the assembly and organization of data to maximize the flexibility and adaptability of resulting datasets.
  • Clean, merge, manipulate, and organize data to serve current and future research questions. The Associate Director will set deadlines for data assembly.
  • Input all data updates on a regular basis, including undergraduate student status changes and major declarations.
  • Develop calendars, protocols, and documentation.
  • Maintain appropriate data security within the Office of Assessment’s IT environment. Educate campus partners on ITSO security requirements.

Manage the Department Assessment Portfolio system (currently within Excel/OneDrive) 15%

  • Make annual adjustment to the template based on review of the College’s assessment requirements.
  • Provide technical assistance to faculty and staff users.
  • Design and run processes for data extraction and compilation for internal and external reports.

Manage the operations of the Trinity College course evaluation process with substantial support from the Project Coordinator. 20%

  • Manage semesterly projects within EvaluationKit, liaising with the SISS Office to for administration.
  • Develop training materials to support the efficient implementation of course evaluations and to ensure ease of access and interpretation of findings among end users. Respond to periodic queries from faculty, administrators, departments and students regarding all elements of the course evaluation process.
  • Update and maintain auxiliary processes which support the management and analysis of course evaluation data. Assist Associate Director with the review, cleaning, compilation, and analysis of resulting course evaluation data.
  • Assist the Project Coordinator with communications content and timelines.

Hire, train and supervise multiple undergraduate research assistants in cooperation with the Project Coordinator. 10%

  • Design and implement standards for Research Assistant training, development, and evaluation.
  • Delegate projects to the Research Assistant staff as appropriate.
  • Review Research Assistants’ work and provide developmental feedback.

Assist with routine survey administration in Qualtrics 5%

  • Design, test, and implement established annual surveys.
  • Monitor data collection and manage data archiving.
  • Design and/or edit report templates and dissemination-ready documents.
  • Develop protocols and documentation.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Desirable skills

  • demonstrated ability to learn software and web platforms quickly and effectively
  • advanced proficiency in Microsoft Excel
  • intermediate proficiency in SAS (intermediate proficiency in SPSS or STATA coupled with an interest in learning SAS is permissible)
  • early proficiency in inferential statistics
  • strong organizational skills, including the ability to establish priorities and manage multiple demands and deadlines
  • strong communication skills, including proofreading and editing in English
  • experience teaching and/or supervising undergraduate students
  • experience with library research and reviews of educational and social science literature
  • familiarity with principles and best practices of qualitative research
  • experience developing reports and data products in Tableau Software
  • working knowledge of APA style

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Minimum Qualifications


Work requires a Bachelor's degree in a field related to the specific position. A Master's degree is strongly preferred.


Work requires five years of experience in research/data analysis or related position. A related master's degree may offset required years of experience on a 1:1 basis, e.g. a two yearmaster's degree in lieu two years of experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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