Duke University
HWPER - Administration

Job Details


Title: Recreation Aide (29.9 working hours)

The Recreation Aide position will primarily assist the Recreation & Physical Education Facilities staff through a variety of ways to include monitoring facility access, providing customer service throughout two recreation facilities, performing facility monitoring duties and supervising facility reservations. The position will report to the Director of Recreation Facilities and the Assistant Director of Recreation Facilities & Reservations.


Work requires analytical, communication, and customer service skills generally acquired through two years of relevant work experience.

Essential Functions:

· Be able and willing to work all jobs within the recreation center.

o Facility Monitor, Front Desk, and Weight Room

· Be able and willing to train oncoming employees.

· Be willing and able to work in both Brodie and Wilson Recreation Centers.

· Be able to serve on the severe weather team as needed.

· Be able and willing to work up to 29.9 hours per week on a regular basis, which may include covering shifts for other employees.

· Be able and willing to work all Recreation and Physical Education special events.

· Be physically able to lead the Emergency Action Plan.

· Recreation facilities are open 5:30am-11:00pm. Staff may be asked to work a variety of shifts; nights and weekends are required.

· Be an example of the department mission and values to members and teammates.

· Attend 2 Focus Group meetings per year.

· Assist with Facility in-services trainings and meetings.

· Support and help progress the university and department’s commitment to anti-racism and diversity, equity, and inclusion. · Uphold the university policies on anti-racism and discrimination: and

Day-to-Day Duties and Responsibilities:

· Facility Monitor

o Fills in for front desk and weight room staff when needed.

o Consistently moves around the facility to check all doors, alarms, locker rooms, and bathrooms.

o Addresses the cleanliness of the cardio areas and machines.

o Track and enforces day locker policies (including locker rooms).

o Enforces all facility policies and procedures.

o Assists the front desk staff during busy check in times.

o Follows all opening and closing procedures.

o Carries out security measures.

o Responds to all building emergencies (Accidents/Injuries, Inclement Weather, etc.)

o Executes the set‐up of activity areas for variety of internal & external groups when needed.

o Provides support for special events, as needed.

o Ensures outstanding customer service.

o Works cooperatively with other areas of the department to achieve established goals.

o Promotes a safe, clean, functional and marketable facility.

o Performs other work as assigned.

· Guest Services Attendant

o Serves as the first link to the centers and is responsible for greeting members and guests upon arrival as well as acknowledge their departure.

o Checks members, guests and visitors in/out of the facilities.

o Monitors flow of traffic into and out of the facility.

o Ensures DukeCards and Guest Passes are current and valid to access the facilities.

o Answers any questions or concerns users have. If you are unable to answer question, refer them to the appropriate Recreation & Physical Education staff personnel or department.

o Follows procedures to register guests and visitors.

o Keeps sign in book at front desks for guests/visitors and waivers updated.

o Arrange and maintain the Lost & Found cabinet in an orderly and organized manner.

o Reviews the Daily Room Schedule for reservations.

o Completes all necessary forms.

o Checks out loan equipment and ensures equipment is returned and does not leave the facility.

Training Requirements: First Aid/CPR/AED Certification

Payment: Position can work a maximum of 29.9/hours per week

toring facility access, providing customer service throughout two recreation facilities, performing facility monitoring duties and supervising facility reservations. The position will report to the Director of Recreation Facilities and the Assistant Director of Recreation Facilities & amp; Reservations.

Minimum Qualifications


Work requires theability to provide recreational assistance generally equivalent to a partial high school education.



Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

Find Us

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert