CLINICAL TECHNICIAN II Phlebotomist (M-F 8:45am-5:15pm)

Duke University
Closing date
Oct 12, 2021

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Administrative Jobs
Academic Affairs, Research Staff & Technicians

Job Details

General Description:
Perform a variety of the technical procedures involved in the procurement, processing and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, Waived Testing; responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, and order entry; and serve as laboratory representative and liaison with outside clients.

Job Responsibilities:
• Perform a variety of routine and complex blood drawing procedures including, but not limited to, finger and heel sticks, pediatric venipuncture and blood cultures.
• Provide instructions to patients for proper collection of urine or stool specimens.
• Perform a variety of routine and specialized specimen preparation procedures including, but not limited to general laboratory specimen preparation.
• Utilize standard procedure for positive patient identification; record appropriate collection information on proper requisitions; perform order entry and perform billing functions as required.
• Receive and process specimens as required including, but not limited to, centrifugation, separation of serum/plasma, and aliquoting of urines.
• Resolve all samples received without orders; review and resolve patient orders in question.
• Document uncollected specimens and communicate to provider/supervisor.
• Direct specimens appropriately and perform daily tracking of specimens.
• Participate in the distribution of specimens, supplies and reports to the appropriate laboratory staff.
• Daily review of phlebotomy charges; follow up on missing charges; provide monthly tally to manager/supervisor.
• Perform review for expired tubes/supplies; remove from use.
• Daily disinfection of counters, keyboards, phones. Maintain clean and organized work area.
• Change biohazard containers when needed; prepare package for pick up.
• Participate in the distribution of reports to clinic staff.
• Provide technical guidance to employees assigned to work area.
• Review work for phlebotomy team members, assist in training new personnel.
• Prepare and initiate tests including, but not limited to, Waived Testing.
• Assist lab tech by performing instrument start up and shut down procedures.
• Maintain inventory of supplies; reorder as required; unpack supplies upon delivery-compare supplies received to those listed on packing slip; forward paperwork to appropriate person and alert them of discrepancies; stock supplies.
• Utilize various hospital information systems and software, including, but not limited to, Pathnet, Softtech, SRS, Gajema, and Duke at Work.
• Participate in committees and attend meetings which improve patient safety or satisfaction, employee safety or work culture.
• Participate in continuing education activities; maintain safety training; maintain records of each.
• Perform other related duties incidental to the work described herein.

High School diploma or GED. Completion of a structured phlebotomy training course and clinical rotation recommended.

• Alternatively, an equivalent combination of relevant education and/or experience.
• Must have at least 2 years’ experience as a Clin Tech I plus achieve required competency level for specified job responsibilities.

Degrees, Licensure, and/or Certification:

• Certification as a Phlebotomist by a nationally recognized board/agency* is required; certification of Basic Life Support preferred.
• National Certification Agency--Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists--Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT).

Knowledge, Skills, and Abilities:
• Basic phlebotomy techniques (venipuncture and capillary) with use of sterile techniques and standard equipment, including vacutainer tubes and sleeves, tourniquets, syringes, and butterfly and regular needles.
• Basic computer skills to support patient registry, etc.
• Basic communication and professional communication skills to interact with patients.
• Basic supervisory skills in technical assistance to other phlebotomists, scheduling, workloads, development of lab procedures.
• Distinguishing Characteristics of this Level:
• Successful completion of recognized phlebotomy training program.
• Achievement of certification by a recognized agency.
• Demonstrated acceptable technique in patient venipuncture and capillary draws.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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