Perform a variety of the technical procedures involved in the procurement, processing and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, Waived Testing; responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, and order entry; and serve as laboratory representative and liaison with outside clients.
• Perform a variety of routine and complex blood drawing procedures including, but not limited to, finger and heel sticks, pediatric venipuncture and blood cultures.
• Provide instructions to patients for proper collection of urine or stool specimens.
• Perform a variety of routine and specialized specimen preparation procedures including, but not limited to general laboratory specimen preparation.
• Utilize standard procedure for positive patient identification; record appropriate collection information on proper requisitions; perform order entry and perform billing functions as required.
• Receive and process specimens as required including, but not limited to, centrifugation, separation of serum/plasma, and aliquoting of urines.
• Resolve all samples received without orders; review and resolve patient orders in question.
• Document uncollected specimens and communicate to provider/supervisor.
• Direct specimens appropriately and perform daily tracking of specimens.
• Participate in the distribution of specimens, supplies and reports to the appropriate laboratory staff.
• Daily review of phlebotomy charges; follow up on missing charges; provide monthly tally to manager/supervisor.
• Perform review for expired tubes/supplies; remove from use.
• Daily disinfection of counters, keyboards, phones. Maintain clean and organized work area.
• Change biohazard containers when needed; prepare package for pick up.
• Participate in the distribution of reports to clinic staff.
• Provide technical guidance to employees assigned to work area.
• Review work for phlebotomy team members, assist in training new personnel.
• Prepare and initiate tests including, but not limited to, Waived Testing.
• Assist lab tech by performing instrument start up and shut down procedures.
• Maintain inventory of supplies; reorder as required; unpack supplies upon delivery-compare supplies received to those listed on packing slip; forward paperwork to appropriate person and alert them of discrepancies; stock supplies.
• Utilize various hospital information systems and software, including, but not limited to, Pathnet, Softtech, SRS, Gajema, and Duke at Work.
• Participate in committees and attend meetings which improve patient safety or satisfaction, employee safety or work culture.
• Participate in continuing education activities; maintain safety training; maintain records of each.
• Perform other related duties incidental to the work described herein.
High School diploma or GED. Completion of a structured phlebotomy training course and clinical rotation recommended.
• Alternatively, an equivalent combination of relevant education and/or experience.
• Must have at least 2 years’ experience as a Clin Tech I plus achieve required competency level for specified job responsibilities.
Degrees, Licensure, and/or Certification:
• Certification as a Phlebotomist by a nationally recognized board/agency* is required; certification of Basic Life Support preferred.
• National Certification Agency--Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists--Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT).
Knowledge, Skills, and Abilities:
• Basic phlebotomy techniques (venipuncture and capillary) with use of sterile techniques and standard equipment, including vacutainer tubes and sleeves, tourniquets, syringes, and butterfly and regular needles.
• Basic computer skills to support patient registry, etc.
• Basic communication and professional communication skills to interact with patients.
• Basic supervisory skills in technical assistance to other phlebotomists, scheduling, workloads, development of lab procedures.
• Distinguishing Characteristics of this Level:
• Successful completion of recognized phlebotomy training program.
• Achievement of certification by a recognized agency.
• Demonstrated acceptable technique in patient venipuncture and capillary draws.
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