School of Medicine:
Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.
Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.
Support the analytical, data and information needs for assigned teams with limited supervision. Collaborate with assigned teams to understand their data and information needs; provide consultation support on available tools, design options, data elements, and reports. Design and implement reports and other analytical solutions to meet project objectives when solution does not already exist.
ResponsibilitiesMeet and collaborate with assigned teams to understand the Electronic Health Record (EHR) data, information, and analytic needs of data requests. Gather requirements for data needs in collaboration with customers and translates requirements into data analytics solutions. Provide data and analytic support for grants and other funding initiatives. Determine and implement to optimal way to collect, store, retrieve and analyze data for assigned teams.Be an expert resource on analytical assets available for assigned teams and colleagues. Closely collaborate with stakeholders to understand their data, data workflows, operational workflows, and information and analytical needs. Write the code and technical documentation for analytical data tools.Understand the data, information and analytic requirements for Electronic Health Record [EHR] requests. Perform quality assurance testing and validation with customers to ensure completeness and accuracy of data prior to migration into the production environment. Assess results and enact solutions to ensure accuracy. Ensure that all data deliverables conform to the established departmental standards; specifically change management processes, reporting naming conventions, and maintenance of enterprise reporting library.Use all available tools to develop solutions to meet stakeholders’ data needs. Understand and follow all established guidelines for data development, migration and maintenance to relevant data environment(s). Ensure all deliverables conform to the established standards; including change management processes, naming conventions, and maintenance of the reporting library.Accurately apply data domain knowledge in the design and build of reporting, information, and analytic solutions. Select, manipulate, integrate and analyze data from multiple sources. Serve as an expert resource for customers and colleagues. Apply subject matter knowledge and understand the specific needs and requirements of projects.
Project ManagementAssist with project startups to offer expert input on the operational workflows, the data generated, the data fields, and the relationship of the data to and across all databases. Understand the project purpose and desired outcomes. Gather the data requirements and translate into analytical solutions. Write up data deliverables for the project. Collaborate closely with stakeholder to ensure projects meet deadlines. Attend meetings as required. Communicate updates to stakeholders regularly. Perform and coordinate complex projects with minimal direction.
CommunicationClearly convey, orally and in writing, technical information to a non-technical audience. Communicate concerns clearly in a professional manner. Refer complex questions and escalate issues to others as appropriate. Respond timely to emails, phone calls and questions, generally within one to two business days. Update stakeholders regularly on the status of work requests. Be proactive and actively participate in team meetings, committees, task forces and ad hoc groups.
TrainingLearn, master, and stay up-to-date on data tools. Understand the strengths, limitations and best uses of each tool. Tools include, but are not limited to, Clarity, Caboodle, Reporting Workbench, Radar Dashboards, Registries and Universes, Business Objects Crystal, WEBi, Tableau, and SQL.Learn, master, and stay up-to-date in relevant databases and programming languages. Understand the strengths, limitations and best uses of each.
Other work as assigned.
- Excellent interpersonal skills and ability to develop strong collaborative working relationships with customers and colleagues
- Excellent written and verbal communication skills
- Excellent judgment and decision-making skills
- Excellent analytical ability and innovative problem-solving skills
- Excellent leadership, negotiation, and organizational abilities
- Attentive to detail and organized
- Self-starter and self-motivated
- Able to effectively work on a team
- Proven ability to learn and apply new technical skills consistently and quickly
- Proven ability to follow instructions and ask questions when unsure
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Experience with Epic, Clarity, Caboodle, and Tableau. SQL programming skills. Project management experience. Healthcare experience.
Qualifications Required At This Level
Bachelor degree or 4 years of experience equivalent to a degree.
Minimum 5 years of experience in data analytics. Must have a technology background (preferable in IT and/or data reporting).
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.