Permanent Staff (SHRA)

No

Technology Support Technician - Advanced

Instructional Specialist

20038405

P013054

$47,772-$52,000

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

IT03

Full-Time Permanent

40

Monday-Friday 8:00 am-5:00pm.
Some nights and weekends.

Kenan-Flagler Bus Sch-330100

07/13/2021

07/27/2021

Chapel Hill, NC

Other

At UNC’s Kenan-Flagler Business School we think differently. And more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top ranked business school comprised of several professional and academic degree programs that serve over 3000 students. At Kenan-Flagler our greatest assets are our people and our culture. We are rooted in our core values of excellence, leadership, integrity, inclusion, community and teamwork and it goes back to our founding. It’s not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We understand that recruiting diverse, innovative and exceptional talent is vital in achieving this. If you want to be a part of this vision we want to hear from you.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

This position supports the educational mission, as well as providing higher-level support for using technology across programs. The higher-level support is working with faculty and Instructional Designers to develop and maintain online and technology-enhanced courses. He/she will be responsible for day-to-day operations of the Learning Management System which impacts all student enrollments, assignments, and grades. This is a responsibility with no margin of error as mistakes will wipe out student content and affect programs and grading. This role will be responsible for distributing digital content across courses and programs and will have a solid understanding of instructional approaches to ensure the user experience in the learning management system is intuitive. He/she will work directly with the Instructional Designers and the video production team to create course content that accomplishes the objectives for classroom and online content as administered through the learning management system. This position will research possible new technologies to augment the online and residential programs. This also means working directly in conjunction with the faculty members, the larger instructional technologies group and program managers to implement the chosen solution. The Instructional Specialist will help to assess content to optimize learning, ensure the course layout supports learning, and meets the learner’s needs. The instructional specialist will help create visual, audio and interactive learning tools. This position will also participate with the team to test and implement small pilots to improve student engagement, template standardization, and influence the use of best practices. He/she will have expert knowledge of the learning management system functionality and will be able to assist faculty in improving their course sites.

Graduation from high school and one year in the field of technology related to the position’s role.
- Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience.
- Journey level requires an additional six months experience
- Advanced level requires an additional one year of experience.

E-Learning Responsibilities
-Gather information and course elements from faculty and programs.
-Support the deployment of courses, including uploading, copying and updating courseware and curricula, assignments, syllabus and other pertinent course materials delivered by faculty.
-Proficiency in the Microsoft Office Suite (i.e. Word, Excel, Outlook), e-learning or authoring software.
-Utilize knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
-Utilize LMS reporting capabilities and developing custom reports to assist with planning and managing data and course improvement initiatives.
-Work with Instructional Designers, Graphic Designers, and programmers to support eLearning content requirements.
-Lend expertise in the technical aspects of eLearning to internal team and collaborate with other units across Kenan-Flagler Business School.
-Apply creative design to the discipline of instructional design with an emphasis on multimedia.
-Develop an understanding or courses to effectively leverage new technologies and multimedia.
-Apply interaction design and interactive learning principles to instructional solutions for adult learners.
-Select, modify, and integrate existing instructional materials that employ multimedia and emerging technologies.Communication and Presentation
-He/she must have the ability to understand and communicate concepts quickly and accurately to non-technical users.
-He/she must have accomplished presentation skills, including development and delivery of presentations and the ability to conduct formal training and informational sessions. Project Management
-He/she must have the ability to manage multiple projects and communicate effectively with stakeholders on a cross-functional team and deliver results under prescribed deadlines.
-Proactive technical troubleshooting and problem-solving skills.

He/she must be available for very occasional travel for training and to represent the school and present at professional organization meetings and conferences. Travel may include international travel and span over a weekend.

Bachelor’s degree in multimedia design, graphic design, or instructional design, or a related field in training development.

Candidate must be able to stand for extended periods during programs, have the ability to move equipment up to 25lbs and must be capable of climbing a ladder to reach equipment.

Evening work occasionally, Night work occasionally, Overtime occasionally, Weekend work occasionally

No