Ticket Office - Sales & Operations Intern/Assistant

NC State University
Raleigh, NC

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Job Details

Posting Number:


Position Number:


Position Type:


Essential Job Duties:

This is an 11-month temporary internship position with compensation by hourly bi-weekly payroll and is overtime eligible.

NC State University, Intercollegiate Athletics: D-I, Atlantic Coast Conference, is seeking a highly motivated, goal and team oriented individual looking for career experience in ticket operations and sales.

This is an opportunity to gain exposure to all facets of college athletic administration (ticket sales, service, operations, compliance, facilities, event management, game-day operations, marketing, development, etc.) through running the day-to-day operations of the NC State Athletics Ticket Office.

A Ticket Office Assistant’s responsibilities include but are not limited to: providing customer service via phone, mail and walk-up; conducting outbound sales and service calls; processing orders and mailings through Paciolan ticketing software; printing tickets; assisting service and retention efforts; allocating tickets in conjunction with the NC State Student Aid Association; assisting with ticket reconciliations; cash management; data entry; supervising and leading student workforce; and student ticket distribution.

Additional responsibilities will include assisting and leading in game day operations and management for football, men’s and women’s soccer, volleyball, men’s and women’s basketball, gymnastics, baseball, softball, wrestling, and additional events as assigned.

Is Time Limited:


If Yes, Appointment Length:

11 month

Job City & State:

Raleigh, NC


Athletics - Ticket Office

Classification Title:

Temporary Office/Clerical

Working Title:

Ticket Office - Sales & Operations Intern/Assistant

Work Schedule:

M-F 8am-5pm with nights, weekends and overtime as required

Other Work/Responsibilities:

Other duties as directed by supervisor.

Minimum Experience/Education:

Bachelor’s Degree.

Department Required Skills:

• Must be able to work evenings and weekends as assigned by the supervisor
• Must be able to commit to work all home football and men’s basketball games
• Ability to effectively communicate with and assist customers both in person and on the phone
• Ability to thrive in a fast-paced and interactive setting
• Skilled in handling cash transactions
•Must have reliable transportation (i.e. personal vehicle) to work nights and weekends and to transport supplies to and from events.

Preferred Years Experience, Skills, Training, Education:

• Previous customer service and/or sales experience
• Previous experience working in College Athletics or Professional Sports atmosphere
• Previous experience working in a Collegiate Ticket Office

Required License or Certification:


Valid NC Driver's License required?:


Commercial Driver's License Required?:


Anticipated Hiring Range:

Hourly Rate TBD

Job Open Date:


Quick Link:



NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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