Testing Services Coordinator

Job Details

Requisition Number:


Boulder, Colorado Employment Type:

University StaffSchedule:

Full-TimePosting Close Date:

22-Jul-2021Date Posted:

13-Jul-2021 Close All Job Summary

The Student Testing Center at CU Boulder encourages applications for a Testing Services Coordinator! Under the direction of the Assistant Director for the Testing Center, this position is responsible for the day to day operations of the Testing Center. This includes coordinating exams, arranging for the alternate format of exams, communication with faculty and students, as well as oversight of proctors. The TC proctors approximately 20,000 exams and quizzes per semester. This unit requires a highly collaborative relationship with the Disability Services office and faculty, staff, and administration in Undergraduate Education and the Graduate School under Academic Affairs.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. Who We AreThe first priority of Student Affairs is students' development as successful, intellectually curious learners, and as healthy, proficient, active citizens of the world. In collaboration with other members of the campus community, the Division provides educational opportunities, resources, and support to help each individual student reach his or her academic and personal goals. Student Affairs encompasses all the basic support services— where students eat, sleep, build community, make friends, and where students can go when they need help—that improve the classroom experience.
The Student Testing Center accommodates students with disabilities needing specific test accommodation services.What Your Key Responsibilities Will BeAdministration
  • Ensure consistency of departmental policies, internal forms, and database management
  • Work directly with IT personnel to ensure check-in kiosks are in working order and ATC test computers are updated and software is fully functional for students prior to test administration
  • Collaborate with Disability Services Access Coordinators to ensure testing accommodations are implemented
  • Oversight of the student proctors, scheduling, and training
  • Supervise office email accounts and respond to emails in a timely manner
  • Request orders and maintain supplies within office
  • Provides strong customer service skills for a high quantity of communications including answering phones, responding to emails, handling faculty and student inquiries as they arise

Testing Services Operations
  • Handle day-to-day proctoring duty implementation of Testing Center (TC)
  • Responsible for a high quantity of communications with faculty regarding all testing issues including pick-up, delivery, formatting, materials that go with test, specific instructions for test administration, testing procedures, and general testing coordination
  • Prepare and coordinate tests for individual students, including the delivery and pick-up of tests across campus as needed
  • Reception desk lead; includes direct accountability for opening and closing procedures for office
  • Connect with the Assistant Director on policy and procedure updates, student proctor personnel concerns, test administration issues, and system concerns
  • Assist in scheduling exams in database, coordinating space on campus to administer exams, and recording and maintaining all student exam interactions in database
  • Check students in for tests, including verifying student identity via photo ID, seating students, and ensuring students have the appropriate exam and exam materials
What We Can OfferThe hiring pay range is $41,840 to $52,000. BenefitsThe University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.Be StatementsBe Adaptable. Be Diverse. Be Boulder.What We Require
  • A Bachelor’s degree or equivalent combination of education and experience may substitute
What You Will Need
  • Detail-oriented
  • Ability to work independently and in a team setting
  • Ability to clearly articulate when reading tests aloud for students
  • Ability to scribe legibly for students when needed
  • Ability to tackle problems individually and quickly
  • Communication skills, both oral and written
  • Ability to work evening and weekend hours during mid-terms and finals
  • Strong digital literacy, including working with databases, spreadsheets, Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent attendance and punctuality in previous positions
What We Would Like You To Have
  • Bachelor's degree in applicable field
  • 3 plus years of proven clerical and customer service job experience in a higher education setting
  • Previous experience working in a higher education setting
  • Previous experience working with adult students with disabilities
  • Previous experience working in a high-capacity testing environment
Special InstructionsTo apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by July 22, 2021, for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
Posting Contact InformationPosting Contact Name: Boulder Campus Human Resources

Posting Contact Email: rec[email protected]

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