Federal Work Study II - Student Central Assistant

Employer
Columbus State Community College
Location
Columbus, OH
Closing date
Oct 22, 2021

Job Details

Requisition ID: req3224

Job Title: Federal Work Study II - Student Central Assistant

Department: Student Central

Location: Columbus Campus

Employment Type: Student Employment

Employment Status: Student Employment

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation Range: $10.00

Schedule: TBD by the needs of department and student schedule between office hours of 8-6:30 Monday-Thursday, 9:30-4:30 Friday, 9-12 Saturday. Maximum 20 hours per week.
Current work plan: Work will be On-Site.

End Date(if applicable): 8/13/2022

Job Description: 

To perform this job successfully, an individual  must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.

Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.

1. Greets, assists and guides students (and guests) about the available student resources and services, whether virtual or on campus. These may include website student resources and functions such as:a.  CougarWeb, b. the CougarWeb student menu, c. FAFSA applications, d. admission applications, e. financial aid services, f. registration services, g. Blackboard, h. student formsi. Ohio Residency, etc.  2. Commits to ongoing conversations, training and development as needed. 3. Ability to work at Student Central on Columbus campus.

4. Ability to use Teams, a remote software application that allows staff to speak with and have visual contact with students. In some instances, phone calls and emails will be required as a form of communication.

5. Performs other duties as needed.

Knowledge, Skills and Abilities: 
Knowledge of: computers (general computer literacy), including familiarity with CougarWeb services and Blackboard. Proficiency in typing.

Skill in: professionalism and providing friendly customer service. Written and verbal communications.

Ability to: complete all duties while maintaining strict confidentiality. Follow directions. Work a consistent, reliable schedule.

Minimum Qualifications:

This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Click here for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.

Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. 

Must have reliable transportation or other means to get to work regularly. 

Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non degree-seeking are not considered eligible for Student Employment. 

Preferred Qualifications: 
Previous customer service experience.
Seeking students from the following Career & Academic Pathways or Majors:

  • Arts, Humanities, and Social Sciences
  • Education, Human Services, and Public Safety
 

Student Employee Professional Development

Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):

  • CSTATE GROW (Guided Reflections on Work)
    • The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning.
    • Effective Autumn 2020, all student employees and their functional supervisors will participate.

Career competencies you can expect to learn through Student Employment:

Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology

Organization

About Columbus State Community College

Columbus State is one of the largest colleges in Ohio, serving approximately 45,000 students annually. Committed to equity and accessibility, and driven to innovate on behalf of our students and our community at large, Columbus State is positioned as Central Ohio’s front door to higher education. Embracing a partnership mindset, Columbus State collaborates with university partners to provide affordable bachelor’s degree options, and with the region’s major employers to develop relevant, real-world educational offerings that produce in-demand workforce talent.

Locations

Columbus State offers convenient access to classes and college services at its locations across Central Ohio. Our Columbus Campus is located in the downtown Creative Campus neighborhood of the city’s Discovery District, while our Delaware Campus serves students in the fast-growing northern part of the region. Our Regional Learning Centers are located in Dublin, Grove City, Reynoldsburg, Westerville at Otterbein University, and The Southwest Center at Bolton Field.

National Recognition

Columbus State’s commitment to diverse, equitable and inclusive outcomes for our students and a better society is reflected in our recognition as the 2019 Leah Meyer Austin Award winner by Achieving the Dream, a national network dedicated to eliminating equity gaps in community college education. Columbus State is an Achieving the Dream Leader College of Distinction and a 2021 member of its Racial Equity Leadership Academy initiative to further institutional racial equity change.

Points of Distinction

• In August 2019, Columbus State opened the new home for its School of Culinary Arts and Hospitality Management, Mitchell Hall.

• The College is a leader in The College Credit Plus Program, an Ohio Department of Education strategy aimed at increasing educational attainment.

• Thanks to its strong academic foundation, Columbus State is extremely successful in the grant-writing arena, with 98 active grants from federal and state agencies, corporations, philanthropic organizations, and other sources with a total value of $70.4 million.

• Columbus State holds an annual Day of Service, where hundreds of students, faculty, and staff volunteer at dozens of locations around the area, totaling nearly 2,500 hours of service each year.

• In 2018, Columbus State adopted Four Pillars of Student Financial Stability and is actively partnering with community organizations to help solve issues of housing and food insecurity for our students.

• In 2019, the Mid-Ohio Market at Columbus State opened on the Columbus Campus to help address food insecurity for students and the larger community.

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