Job Title: Federal Work Study II - Student Central Assistant
Department: Student Central
Location: Columbus Campus
Employment Type: Student Employment
Employment Status: Student Employment
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Non-Exempt
Compensation Type: Hourly
Compensation Range: $10.00
Schedule: TBD by the needs of department and student schedule between office hours of 8-6:30 Monday-Thursday, 9:30-4:30 Friday, 9-12 Saturday. Maximum 20 hours per week.
Current work plan: Work will be On-Site.
End Date(if applicable): 8/13/2022
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1. Greets, assists and guides students (and guests) about the available student resources and services, whether virtual or on campus. These may include website student resources and functions such as:a. CougarWeb, b. the CougarWeb student menu, c. FAFSA applications, d. admission applications, e. financial aid services, f. registration services, g. Blackboard, h. student formsi. Ohio Residency, etc. 2. Commits to ongoing conversations, training and development as needed. 3. Ability to work at Student Central on Columbus campus.
4. Ability to use Teams, a remote software application that allows staff to speak with and have visual contact with students. In some instances, phone calls and emails will be required as a form of communication.
5. Performs other duties as needed.
Knowledge, Skills and Abilities:
Knowledge of: computers (general computer literacy), including familiarity with CougarWeb services and Blackboard. Proficiency in typing.
Skill in: professionalism and providing friendly customer service. Written and verbal communications.
Ability to: complete all duties while maintaining strict confidentiality. Follow directions. Work a consistent, reliable schedule.
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Click here for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non degree-seeking are not considered eligible for Student Employment.
Previous customer service experience.
Seeking students from the following Career & Academic Pathways or Majors:
- Arts, Humanities, and Social Sciences
- Education, Human Services, and Public Safety
Student Employee Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
- CSTATE GROW (Guided Reflections on Work)
- The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning.
- Effective Autumn 2020, all student employees and their functional supervisors will participate.
Career competencies you can expect to learn through Student Employment:
Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology