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Residence Life Coordinator

Davenport University
Grand Rapids, Michigan

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Administrative Jobs
Student Affairs, Residence Life
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At Davenport University, we know what it takes to be successful. With over 150 years of providing quality education under our belts, thousands of Davenport graduates are making an impact on the world with the knowledge and skills they learned here. Our team of faculty and staff collaborate to make this possible. Joining DU means growing and advancing your own career, while making a lasting impact on our students, colleagues and the communities in which we serve. Would you like to be part of our success? It all starts here!

Residence Life Coordinator

WORK LOCATION:  Grand Rapids - Lettinga Campus

TARGET HIRING RANGE:  $35,600 plus room and board. Actual pay offered will be commensurate with candidate qualifications and experience, and pay equity both internal and external.


This position is a 12-month, live-in position, coordinating the administrative responsibilities and retention programming of the Davenport University campus living community. Primary responsibilities include the daily operations of the residential community. This includes supervision of the daily operations of a living community for students. This includes the development of students, the supervision of resident assistant staff student leaders, and other student employees, the management and oversight of facilities, facilitate crisis management, develop and execute programming and effectively collaborate with other university departments. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision, and values which include diversity, equity and inclusion.


  • Coordinate the daily operations of an assigned residential community.
  • Serve as a student conduct officer by using an educational approach to develop students.
  • Provide administrative leadership for department functions including room assignment process, housing contracts and assignments, building opening and closings (breaks) and camps/conferences.
  • Responsible for hiring, training, supervising, evaluating, and leadership development of resident assistant and other student staff.
  • Assist with the development of departmental materials (handbook, brochures, staff training & procedure manual, etc.).
  • Coordinate on-call coverage and crisis management for housing students.
  • Supervise other student groups as requested. This may include hall council and/or other leadership opportunities such as State and National Associations (i.e. NRHH), etc.
  • Assist in the development of students through programming and managing concerns and requests as needed.
  • Coordinate retention efforts and other programming for students living in the residence halls (academic, social, diversity community service, career development, leadership development, and wellness.)
  • Monitor academic progress of students in collaboration with advising and make appropriate interventions and referrals when needed.
  • Maintain the physical needs of the building in collaboration with facilities.
  • Process student and parent/guardian complaints and concerns.
  • Live in residence hall. Maintain a visual presence and leadership example as you bring the students together in the community.
  • Maintain continued commitment to the Student Affairs Profession through Professional Development.
  • Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
  • Provides GREAT customer service, anticipating and exceeding the needs of our customers.
  • Demonstrate and promote the University Cultural Values.
  • Perform other duties as assigned.


  • Bachelor’s degree required. Master’s Degree preferred in related field.
  • Residence Life / Student Affairs experience required.
  • Ability to work in a live-in position.
  • Experience managing, hiring, and coaching a staff preferred.
  • Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe).
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
  • Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences.
  • Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
  • Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
  • Business office environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain). Some travel between locations required (own transportation).
  • No regular lifting requirements, occasional lifting up to 25 pounds.
  • Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required.


As a full-time team member, you will be eligible for a robust array of benefits that include medical, dental, vision, 403(b) with 10% employer contribution, tuition remission, generous paid-time-off, life insurance, disability, flexible work arrangements, professional development opportunities and more!

For a full position description, and more about Davenport University, West Michigan and this opportunity, visit - Davenport University Career Site:

Davenport University is committed to building and supporting a diverse community of students, faculty and staff. Davenport University provides equal employment opportunities to all employees, applicants and students without unlawful discrimination based on national origin, race, color, religion, age, sex, sexual orientation, disability, gender identity, veteran or other protected status. This policy applies to all terms and conditions of employment and educational services.

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