Part-Time Temporary Computer Lab Assistant

Employer
Des Moines Area Community College
Location
Urban Campus/Des Moines
Closing date
Oct 22, 2021

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Administrative Jobs
Academic Affairs, Research Staff & Technicians

Job Details

Job Title:

Part-Time Temporary Computer Lab Assistant

Campus:

Urban Campus/Des Moines

Job Number:

21-T80

Employment Date:

As soon as possible

Job Category:

Part-time Temporary Staff Positions

Application & Position Information Call:

Farfum Ladroma at [email protected] or 515-248-7204

Salary Information:

$16.75

Job Summary:

The computer lab assistant monitors computer lab, answers users’ questions, and resolves computer problems. Provides assistance with computer software applications, hardware, and printing documents.

Essential Functions:

Ensures students log attendance when entering and exiting computer lab. Offers general assistance using computer software and hardware for students, faculty, and staff working or studying in computer lab. Consults supervisors on more difficult issues. Explains to users the established computer laboratory and AAC policies, including proper use of equipment, and enforces DMACC Student Conduct policies. Ensures that computer lab equipment is being cared for properly by users. Fosters a clean, safe, and civil learning environment. Keeps materials/supplies organized, adds paper, and ensures proper functioning of all printers in the lab. Performs basic troubleshooting of standard software applications, computer equipment, and peripherals; contacts DMACC’s IT department when further expertise is needed. Sets up and shuts down the lab according to work hours. Delivers excellent customer service to all students, staff, and faculty. Performs related duties as assigned.

Required Qualifications:

High School diploma, including strong computer skills, comAssociate’s or Bachelor’s degree in Computer Technology or related field. Knowledge of current software applications, including Blackboard, DegreeWorks, Accudemia, and WebI Info.puter coursework or computer-related workshops, and troubleshooting abilities. Knowledge of current software applications, including Microsoft Office and LMS software. Knowledge of how to operate and care for printers, projectors, scanners, speakers, and other equipment used in conjunction with computers. Excellent communication and interpersonal skills, with ability to effectively provide instruction to lab users. Demonstrated effectiveness working with populations having diverse values, and/or coming from varied cultures and backgrounds.

Desired Qualifications:

Associate’s or Bachelor’s degree in Computer Technology or related field. Knowledge of current software applications, including Blackboard, DegreeWorks, Accudemia, and Web Info.

Work Schedule:

Various availability between center hours: Monday through Thursday 8:00 am to 9:00 pm and Fridays 8:00 am to 4:30 pm, when semester classes are in session.

Posting Date:

06/30/2021

Open Until Filled:

Yes

Special Instructions to Applicants:

DMACC is an Affirmative Action/Equal Employment Opportunity employer and embraces diversity. Women, minorities, individuals with disabilities and veterans are encouraged to apply. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email [email protected].

Quick Link:

https://jobs.dmacc.edu/postings/6733

Company

DMACC is the largest community college in Iowa, serving Central Iowa since 1966. We have 500+ faculty and staff dedicated providing the most immersive, progressive, and innovative learning experience for our students.

We're proud to provide one of the best opportunities for educational advancement in the state. Our student body is made up of traditional students as well as professionals from a multitude of backgrounds.

We offer the lowest tuition and fees in the state with more than 220 programs of study. Our credit students can graduate with an associates degree, college diploma or certificate.  With courses available online or face-to-face, students can easily plan a class schedule that fits their needs.

With an average class size of 18 students to 1 faculty member, students get a level of assistance that may not be possible at other institutions.

We offer learning opportunities through our six campuses and six learning centers.

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Location
United States

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