To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.GENERAL JOB SUMMARY
: We believe in a vibrant community with a workforce ready for a changing world and will engage with the next generation as they learn to navigate and connect to our shared future. Workplace Learning Connection (WLC) Office Associate will be responsible for providing, under limited supervision, day-to-day support for the internal and external customers of WLC. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES:Answer telephone calls on a multi-line system and provide information on Workplace Learning Connection services and procedures.Prepare correspondence, reports, lists, and other documents to support team needs.Prepare, package, and distribute a variety of written materials to support activities and needs of the team.Input data and support database maintenance and functions.Receive and greet visitors to Workplace Learning Connection.Prepare purchase orders and requisitions for program purchases and supplies.Prepare letters, minutes, reports and other related materials, as requested.Coordinate group meetings from reservations through distribution of minutes.Attend meetings, conferences and workshops, as appropriate.Perform related work as assigned. PERFORMANCE EXPECTATIONS:Able and willing to represent Kirkwood Community College and Workplace Learning Connection in the most positive manner with students, businesses, school districts & personnel, and the community.Self-motivated, energetic and possess high quality standards for project outcomes.Willing and able to work in a team-based environment with the many customers served maintaining attitudes of respect, assistance, honesty and resourcefulness.Assume responsibility, deal effectively with problems, and exercise judgment when making decisions.Able to access, input and retrieve information from a computer, operate standard office machines, and type at an acceptable level.Able to express oneself clearly and effectively in written and oral communication, requesting clarification when needed.Prepare purchase orders and billing requests forms using a basic computer aided accounting system and/or spreadsheet.\Able to work under varying conditions, i.e. frequent interruption, solitude, under time pressure.Ability to handle confidential information.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:
Sedentary to light work. Constant (67-100%) sitting in an office, as well as talking on the telephone and in person, hearing and viewing computer screen and other types of close visual work. Frequent (34-66%) standing, walking, grasping and repetitive motion. Occasional (10-33%) stooping, kneeling, crouching, pushing, pulling, lifting up to 50 pounds. May travel to other campus facilities, community agencies or businesses.MINIMUM QUALIFICATIONS:
High school diploma or equivalency required. Any combination of secretarial/clerical and/or post-high school secretarial training equivalent to three years’ full-time experience OR an appropriate Associate degree. Must have at least one year computer experience and know or be willing to learn program, such as Microsoft Word, Excel. EEO AA/STATEMENT:
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy, please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: [email protected]
or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison St., Suite 1475, Chicago, IL 60661-7204, Telephone: 312-730-1560, Fax: 312-730-1576, Email: [email protected]