To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.GENERAL JOB SUMMARY:
The Systems Adminstrator is responsible for installation, administration, operation, maintenance, security, and troubleshooting of servers, applications, and related technology systems. The Sys Admin is responsible for routine auditing and information security basics. The Sys Admin is challenged to work with application development and operations to help achieve a state-of-the-art environment that meets current and future objectives. The Sys Admin will analyze and recommend evolving technologies that will ensure that Kirkwood is continually in the best technical environment to achieve it’s mission. The Sys Admin will also provide high level support and assistance to the Desktop team and ServiceDesk employees and assist Sys Admin II’s, Sys Admin III’s, Sr. Systems Administrators and Engineers as necessary. The Sys Admin must be self-directed, organized, and extremely attentive to details. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES:Auditing security patch management for all systems, mitigating risks.Automating daily, weekly, and monthly internal vulnerability testing and remediating and mitigating risks.Reviewing system logs and alerts; triage and perform basic remediation.Maintain security standards and contribute to evolving info security maturity.Auditing of all technology infrastructure inventory.Install and maintain server-based applications, upgrades and security patches.Auditing system and application permissions (entitlement reviews).Work closely with the Application teams to ensure optimal system resources and with the Sr. System Admins and Engineers to ensure consistent system support.Provide technical support and instruction to front-line computer technicians.Assist as needed in maintaining local and wide area network equipment.Auditing of all System Admin documentation.Recognize system deficiencies and implement effective solutions.Managing routine tasks required for our enterprise data backup solution.Restore and recover failed systems and data.Provide 24/7 support for critical situations and assist with disaster recovery when necessary.Document SOPs for the systems they provide primary support.Analyze and recommend evolving technologies.Professionally represent the Infrastructure team as a technical consultant on projects.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS:Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differencesBe able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.Must be a self-motivated, energetic and creative individual with strong personal computer skills.Must have excellent customer service and problem solving skills.Must be able to work independently, accept responsibility with limited supervision, manage multiple tasks to completion, and work with frequent interruptions.Must have strong organization skills and high attention to detail.Be able to express oneself clearly and effectively in oral and written form, and must maintain a very high level of confidentiality.Must possess excellent human relations skills and have the personality to work in a team environment.Must demonstrate the highest level of personal and professional integrity.Establish and maintain strong working relationships with colleagues, staff, administrators, and the general public. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.MINIMUM QUALIFICATIONS:Bachelor’s or Associates Degree in computer science or related field.2 years of experience in System Administration or 3 years of experience in Desktop Support. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
Microsoft certifications. EEO AA/STATEMENT:
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy, please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: [email protected]
or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison St., Suite 1475, Chicago, IL 60661-7204, Telephone: 312-730-1560, Fax: 312-730-1576, Email: [email protected]