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University Program Associate

The University of North Carolina at Charlotte
310 Duke Centennail Hall

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Job Details

Vacancy Open to:

All Candidates

Employment Type:

Permanent - Full-time

Hours per week:


Months per year:


Position Number:


NC Salary Grade Equivalency:


Classification Title:

University Program Associate - Journey

Working Title:

University Program Associate

Salary Range:

$37,203 - $44,218

Anticipate Hiring Range:

$37,203 - $42,007

FLSA Status:

Non Exempt


Academic Affairs


College of Engineering (Col)

Work Unit:

College of Engineering

Work Schedule:

8:00 am – 5:00 pm; Monday – Friday

Primary Purpose of Position:

The position primarily supports the Associate Dean of the College for academic affairs and student services information. The position is charged with the responsibility of promoting and encouraging teamwork, planning events, and conducting and monitoring the progress of each project to ensure that they are carried to completion in a professional, accurate, and timely manner. The success or failure of these projects depends on the leadership, independent judgment, and organizational skills of the incumbent.

The position also supports the Director of Alumni Affairs with fund support and program planning, and the Assistant Dean for Computing (Mosaic). Positions at this level administer oversee, and/or manage technical processing functions at the college level and carry out higher level day to day activities as the need arises.

The program associate will be responsible primarily for help with office management, budget accounting, meeting scheduling and preparation, technological communications, surveys, and data system management. The Program Associate will work with the Director of Alumni Affairs for the college to help maintain external constituent relations and will help manage the planning and execution of special events. The incumbent will also serve as a first point of contact for the Dean’s Office and will support the dean’s and college’s administrative staff as needed. The incumbent will also assist new staff members in the development of processes and general office procedures.

Minimum Education/Experience:

Required Minimum Qualifications:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

University Preferred Qualifications:

Graduation from a four year college or university; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Essential Job Duties:

The program associate handles scheduling and prepares materials for student-related meetings for Senior Associate Dean. Meetings for Senior Associate Dean may involve students, faculty, staff, administrators, funders and community partners. Handles all logistics associated with meetings including; preparing participant materials, organizing campus tours; coordinating meeting spaces, arranging catering; ensuring meetings run smoothly (catering arrives, rooms are open, etc.). Handles all logistics associated with special events including: meeting with and corresponding with event participants; managing invitations and RSVPs; reserving spaces; arranging catering; preparing materials for participants, helping with event execution. Events include: New Faculty Orientation; Development Fund events; and College events. Collects and analyzes data for many national surveys. Collects information for ABET reports. Collects, researches, and analyzes information for processing, monitoring, or measuring programs. Assists on various scholarship programs, including OSDS, Senior Design, and Industrial Lab Solutions. Answers phones and assists faculty, administrators, donors, campus units, students, etc, with questions regarding the college of engineering, including program mission, policies and procedures, and technical issues. Understands the college programs and university policies and procedures and communicates with diverse constituencies. Contacts other departments for problem resolution: Attends Admin Forum; Staff Council if an area representative; prepares travel documents. Responds to students who wish to see Dean or Associate Dean. Works with deans, chairs, staff, students, university offices and off campus stakeholders. Adapts to interruption in workflow stopping to listen to needs of students, faculty, and staff. Works Commencement for the college and helps set up engineering functions for students and parents. Understands and articulates the college mission, model and policies to constituent groups. Understands student concerns and communicates regularly with them, plans and co-leads steering committee meetings and other planning meetings in response to identified needs.

Other Work Responsibilities:

Prepares meeting announcements, letters, memos, etc. Prepares thank you letters/cards, congratulations, sympathy cards on behalf of Dean and Associate Dean. Proofreads for Dean and Associate Dean for college newsletters, invitations, exams for students, etc. Helps set up administrative meetings. Fulfills development mailing and email list requests. Responsible for developing and editing all major Institute communications materials, including website content, marketing materials, budget experience, college press releases, PowerPoint presentations, and internal communications within the college.

Departmental Preferred Experience, Skills, Training/Education:

Excellent communication skills along with the ability to analyze problems and work details to successful conclusions.

Ability to be flexible in a multifaceted work environment.

Experience and demonstrated ability to use MS Office products.

Experience managing and reconciling budgets.

Experience planning meetings, events, and/or conferences.

Experience with Banner products, purchasing to include P-Card transactions, travel, Kronos, and personnel procedures.

Work Location:

310 Duke Centennail Hall

Posting date:


Closing date:


Proposed Hire Date:


Special Notes to Applicants:

• Please submit a resume and cover letter with your application. These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience.

• Please ensure your full range of knowledge, skills, abilities, experience, education are listed on your application. Do not write “see resume” on your application when completing the job duties section.

• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experience to support your answers.

• Failure to answer the questions at the end of the application will not preclude your application from being considered, but may result in your application not receiving the full consideration of your knowledge, skills, and abilities.


About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link:

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link:

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:


    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.


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