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Senior AV Technician, Information Services Technology Georgetown University Law Center

Employer
Georgetown University
Location
Washington D.C.

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Legal Affairs, Technology, IT Support & Training
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Senior AV Technician, Information Services Technology Georgetown University Law Center

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Senior AV Technician, Information Services Technology - Georgetown University Law Center

The Senior AV Technician is a member of Georgetown University Law Center's Information Systems Technology Audiovisual and Instructional Technology groups. They oversee the technical operation and maintenance of all audiovisual systems, including classrooms, event spaces and conference rooms in addition to other supported spaces during the evening shift, as well as the exploration, research, purchase, inventory, installation and integration of equipment and services in department supported facilities. Reporting to the Director of Operations and Client Services, the Senior AV Technician has duties that include but are not limited to:

Oversight
  • Manage daily operation and oversight of multimedia and audiovisual equipment in classrooms, conference rooms, event spaces and mock trial spaces, including investigation, troubleshooting issues, and delegation of duties to AV staff
  • Provide conferencing support for faculty and staff as it pertains to their classes
  • Monitor, respond, resolve, and close help desk tickets on a daily basis


Planning
  • Attend planning meetings with multiple departments for upcoming events
  • Identifying all resource requirements to ensure that client needs are met and that events are staffed and operated correctly.


Maintenance

Perform routine and complex maintenance on all equipment and software related to classroom, event and conferencing operations.

Equipment and Software
  • Research new technologies
  • Develop solutions to current and foreseen AV issues
  • Recommend purchase of new equipment and/or software
  • Keep current inventory of all AV equipment and software licenses


Vendors

Work with various audiovisual vendor partners to initiate and complete department projects and scheduled repairs

Qualifications
  • Bachelor's degree OR 7 years of audiovisual experience - preferably in an educational, conference center, and/or hotel environment
  • Expert knowledge of the operation and maintenance of a wide variety of audiovisual systems including lecture capture software, digital and analog audiovisual interfaces, video conferencing hardware/software, and television production equipment
  • Ability to manage both small and large AV projects, as well as multitask, often working under stress to complete tasks that require complex set-up and operation
  • Professional understanding of the following AV technologies: digital switchers, digital audiovisual systems and computer interfaces, video capturing software, Zoom and other video conferencing systems, digital video and audio editing software, light boards, cloud storage such as Google Apps and Box
  • General proficiency in working with Mac and PC
  • Understanding of networked audiovisual systems
  • Proficiency in use of Google productivity tools, including Gmail, Google Docs, and Google Drive
  • Proficiency in use of Microsoft Office365 productivity tools, including PowerPoint, Word, and Excel
  • Superior communication skills for interaction with nationally and internationally recognized VIP guests, high level University administration and alumni, and national and local press, in addition to every day interaction with faculty, staff and students
  • Ability to work independently with minimal supervision
  • Proficiency in use of room control systems, including Crestron and Extron systems
  • Ability to maintain an excellent level of customer service with faculty, staff, students, and guests
  • Availability and willingness to accept flexible hours and overtime


Georgetown University Law Center is located at 600 New Jersey Ave NW, Washington, DC 20001. This position work hours are Monday through Friday from 7:30 am-3:30 pm but must remain flexible throughout the week based on staffing needs. The incumbent must be willing to work overtime, evenings, and weekends if needed.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Law-Center/Senior-AV-Technician--Information-Services-Technology---Georgetown-University-Law-Center_JR10608





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