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Assistant Director of Financial Aid Process

North Park University
Chicago, Illinois

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
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Job Details

Reports To:   Director of Financial Aid

Primary Functions:    The Assistant Director through regularly scheduled reporting, data dissemination, and communication will support internal and external constituents in the distribution of financial aid resources in accordance with federal, state, and university regulations.


  • Using the Financial Aid processing calendar will serve as the department representative in the preparation and dissemination of data reports and student communication management.  
  • Daily importing of ISIRs and the correction of records after reconciliation.
  • Reconcile Illinois Monetary Award Program and Federal Pell Program as scheduled.
  • Facilitate Noel Levitz’ recruitment strategy for NPU by providing data reports and serving as the campus liaison to the Noel Levitz financial aid consultant.
  • Analyze weekly financial aid management reports. Look for areas that need follow up and investigation. Contribute to the discussion with NL consultant’s bi-weekly conference calls.
  • Manage all student loan programs for internal and external parties.
  • Maintain daily updates for the Self-Service portal so that student Financial aid tasks and data are correct in real time.
  • Discuss financial aid packages and payment alternatives with students and/or parents either in person or over the telephone for an assigned student population.
  • Serve as main liaison with admission office and admission recruiters.
  • Facilitate regular training for staff in Student Administrative Services and Enrollment Management.
  • Assist director in reading, analyzing, and interpreting federal and state regulations.
  • Assume responsibilities of the Director of Financial Aid in their absence.
  • Work occasional weekends and evenings.
  • Other responsibilities as assigned.

Qualifications (Minimum Requirements):

  • Personal commitment to and ability to effectively articulate North Park’s mission and philosophy of Christian higher education.
  • Bachelor’s degree required.
  • 3 - 5 years of experience in the field of financial aid.
  • Familiarity with Ellucian Colleague and Noel Levitz systems preferred.
  • Excellent team oriented interpersonal, oral and written skills, and customer service orientation.
  • Ability to collaborate and develop partnerships between different organizational groups.

NOTE: Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.


Working at North Park University 

Located on the North side of Chicago, North Park University is a comprehensive and Christian liberal arts university that serves nearly 3,200 undergraduate and graduate students from around the country and the world. Within a diverse, close-knit, urban community, North Park offers more than 40 undergraduate majors8 bachelor’s degree-completion majors19 master’s degrees, and more than 30 graduate-level certificate programs for continuing professional education. By integrating faith with learning—as it has done since its founding in 1891—North Park University continues to focus on the important task of preparing students for lives of significance and service.

North Park has consistently ranked in the top tier of Midwest regional universities, according to U.S. News & World Report, and has been ranked among the top 50 Christian colleges and Universities by We consistently produce Fulbright award-winning students and faculty. Institutional accreditation at North Park University is provided by the Higher Learning Commission (HLC).

Our campus is a blend of urban life, open spaces, and modern academic resources. Situated in the North Park and Albany Park neighborhoods of the city, the University makes its home in one of the most ethnically diverse communities of the country. Through engaging our neighborhood and city, we enrich our campus life and build important connections to the diverse people of Chicago whose roots extend around the globe.

As an employer, North Park offers a comprehensive and competitive benefits package, including tuition benefits for employees and their spouses/dependents. The University welcomes faculty and staff professing the Christian faith, from a wide range of traditions, and is committed to building a diverse, collegial, and supportive academic atmosphere.

More facts about North Park University in Chicago:

  • 6 schools offering professional graduate programs: 19 master's degrees and 35 graduate-level certificate programs
  • 116 full-time faculty; 85% with terminal degrees
  • More than 750 total faculty and staff members (Full and part-time)
  • 11:1 student-to-faculty ratio
Find Us
3225 W Foster Ave
United States
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