Office Support Assistant IV, Dental Faculty Practice, 27752

University of Missouri-Kansas City
UMKC Hospt Hill Campus
Closing date
Jul 25, 2021

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Job Details

Job Title: Office Support Assistant IV, Dental Faculty Practice, 27752
Location: UMKC Hospt Hill Campus
Full/Part Time: Full-Time
Job ID: 37401
Hiring Department

School of Dentistry – Dental Faculty Practice

Job Description

The UMKC Dental Faculty Practice is seeking an experienced problem solver who is naturally calm under pressure, and known for their positive can-do attitude. The Office Support Assistant will spend time in the front and back office, with three days a week at the front desk, and two days a week in the back office.

The ideal candidate will need to have a friendly, positive demeanor with patients and dental office team members, strong organizational skills, and attention to detail. Successful applicants will have demonstrated ability to solve common problems and provide immediate solutions, as well as build effective relationships with patients, staff, residents, and doctors. Duties include but are not limited to:

Front Desk (Three days/week)

    Checking in and checking out patientsVerifying insurance and taking copaysAnswer main phones, return voice mails, schedule appointmentsReconcile and balance the copays at the end of each day

Back Office (Two days/week)

    Sending out monthly billing statementsMaking courtesy calls, assisting with monthly collectionsAccounts receivable/update patient accountsAssist with the outside billing services regarding insurance / verifying claims are being submittedMay also assist with daily deposits, and close the office as needed
Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications
  • Experience in a dental front office
  • Experience working with dental billing and/or account ledgers
  • Experience with Dentrix or another dental patient management program
  • Familiar with common dental terminology preferred
Full Time/Part Time
    Full Time, 40 hours per weekBenefit-eligible

$13.27 to $15.50/hour, commensurate with experience


Monday- Friday, 7:30am – 4:30pm

Application Deadline


Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (855) 524-0002.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.


To read more about Equal Employment Opportunity (EEO) please use the following links:

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