Program Analyst – Enterprise Risk Management

University of Massachusetts Presidents Office
UMass President's Office
Closing date
Aug 2, 2021

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Administrative Jobs
Institutional & Business Affairs, Business & Financial Management, Program Administration, Technology, Analysts & Programming

Job Details

Job no: 509173
Position type: Staff Full Time
Campus: UMass President's Office
Campus Location: South St Shrewsbury
Department: Administration & Finance
Categories: Business & Financial Services
Advertised: Jul 12 2021 Eastern Daylight Time
Applications close: Aug 02 2021 Eastern Daylight Time

Job Summary:

The Enterprise Risk Management (ERM) Program Analyst is generally responsible for the collection, organization, analysis, and reporting of University data in support of the system-wide Enterprise Risk Management program. Analysts are responsible for: learning the University’s and ERM program policies and guidelines; collaborating with system office departments and campus staff to collect data, analyze for accuracy, develop follow-up, and prepare reports; working to provide independent analysis of data and identifying data points that support such analysis; developing materials for meetings, including Board of Trustee presentations; working collaboratively within the departments within the President’s Office as well as with campuses.

Essential Functions:

Under the direction of the Director of Enterprise Risk Management, the ERM Program Analyst is primarily responsible for the following functions although other duties and projects will be assigned from time-to-time:

Enterprise Risk Management:

  • Assist in the implementation of the University’s Enterprise-wide Risk Management program by
  • Supporting the maintenance and enhancement of the system-wide ERM framework and program
  • Maintaining the system-wide risk registry
  • Coordinating with members of the ERM governance structure and campuses to identify, assess and prioritize risks
  • Assisting in identifying emerging risks and risk opportunity
  • Supporting the identification, documentation, and monitoring of risk mitigation strategies
  • Measuring the impact of risk mitigation strategies on risk
  • Conducting research to advance the University’s system-wide ERM program
  • Developing ERM reports, presentations, spreadsheets, dashboards and other documents
  • Developing ERM training and awareness materials to maintain a risk-conscious culture
  • Exploring available technology options to support the ERM program
  • Maintaining data in ERM technology/software, should such technology/software be implemented
  • Coordinate with internal and external stakeholders as needed
  • Participate in training programs as needed
  • Business Continuity and Emergency Preparedness:

    • Assist in assessing the University’s continuity of operations program.
    • Assist in developing and maintaining the President’s Office Business Continuity Plan

    Other Duties and Responsibilities:

    • Support the University Health and Safety Council with organizing meetings, preparing documents, and supporting the chair as needed.
    • Build strong relationships and work collaboratively with campus stakeholders in all aspects of enterprise risk management.
    • Communicate with supervisors, peers or subordinates – providing information to supervisors, co-workers and subordinate by telephone, in written form, email or in-person.
    • Making decisions and solving problems – analyzing information and evaluating results to choose the best solution to solve problems.

    Other Functions:

    • Support other projects and initiatives of the System Office as needed.
    • Perform other related duties as assigned.

    Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):

    • Bachelor’s degree required.
    • One to three years’ work experience in related field.
    • Excellent listening, interpersonal, analytical, critical thinking, presentation, written and oral communication skills.
    • Detail-oriented with a healthy respect for quality work products and timelines.
    • Strong organization and communication skills.
    • Experience working with diverse groups.
    • Strong problem solving and project management skills while having the ability to manage changing/multiple priorities in a highly interactive and confidential environment.
    • Expertise with analytical tools such as MS Excel, Word, and PowerPoint.
    • Comfortable learning new systems such as ERM software, budget applications and financial systems.
    • Must be able to interact effectively within a team environment and independently, requiring little supervision on all but unique matters.

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience):

    • Experience in higher education or government/public sector setting
    • Prior experience in risk frameworks, risk analysis and/or operational risk reporting

    Working Conditions:

    • Must be able to travel to all UMass campuses and Boston central office as needed.
    • Typical Office Environment
    • May require occasional hours on nights and weekends.

    Additional Details:

    Salary up to $65,000


    About the University of Massachusetts

    The University of Massachusetts has been providing high quality educational opportunities for Massachusetts residents and for students and faculty from all over the world for more than 140 years. With campuses in Amherst, Boston, Dartmouth, Lowell, and Worcester, and a Central Services Facility in Shrewsbury, UMass offers a variety of opportunities in every region of the state.

    The University also serves the broad interests of Massachusetts and its businesses and communities with initiatives in the areas of economic development, business and government partnerships, and international relations.

    Mission Statement

    The University's mission is to provide an affordable and accessible education of high quality and to conduct programs of research and public service that advance knowledge and improve the lives of the people of the Commonwealth, the nation, and the world.

    Join a diverse and dynamic team of professionals and contribute to a rich history of public higher education in Massachusetts.  The University firmly supports the concept of equal opportunity without regard to an individual's race, color, religion, gender, sexual orientation, national origin, disability, or veteran status as it applies to his/her employment, admission to and participation in the University's programs and activities, provision of services, and selection of vendors who provide services or products to the University.

    University of Massachusetts System

    University of Massachusetts Amherst
    University of Massachusetts Medical School
    University of Massachusetts Boston
    University of Massachusetts Dartmouth
    University of Massachusetts Lowell

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