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House Manager and Box Office Assistant

Denison University
Granville, OH

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Student Affairs, Residence Life
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Job Details

Position Type:

Support Staff

Classification Title:

College Support Services

Position Title:

House Manager and Box Office Assistant

Position Number:


Pay Grade Level:



Minimum rate of $18.08


Eisner Center

Posting Number:

S 121300888

Full or Part Time:

Part Time

Number of Months:


Work Schedule:

Weekend and evening work required.
20hr/week on average.

Basic Function:

Assist the Eisner Center Operations Manager in planning, coordinating, implementing, and overseeing audience services, ticketing, and front of house logistics for the Departments of Music, Dance, and Theatre productions at the Eisner Center.

Essential Job Functions:

Serve as House Manager for most Eisner Center concerts and productions, which occur primarily on evenings and weekends. Recruit, train, and retain a student staff of ushers and ticketing assistants.
Establish a path for student leadership with increasing levels of responsibility for managing events, while ensuring professionalism for patrons.
Serve as the Eisner Center Box Office contact and provide phone and email assistance to patrons.
Build ticketed events in Eventbrite with various seating configurations for Eisner spaces, and work with departments to ensure advertising material contains ticketing information.
Train and supervise students in emergency procedures, ADA compliance, and a high standard of customer service.
Provide insight into the audience experience through developing feedback mechanism or patron analysis.
Create welcoming interactions with Denison students, and the greater community audiences.
Perform various administrative functions related to training and managing a student staff.
Assist with data entry, with room reservations, ticketing, and production tracking programs.
As this is a new position in a new facility, it is reasonable to assume that the duties may evolve over time.

Perform other duties as assigned.

Minimum Qualifications:

Knowledge of and experience working in a live event setting in a box office, or usher or manager capacity.
Flexibility of schedule and primary availability on evenings and weekends.
Possess or acquire CPR and basic first aid training.
Must have the ability to work cooperatively or independently as the need arises and have the ability to respond quickly to unrehearsed situations in live performances.
Excellent computer and technology skills, and comfort with the Eventbrite ticketing system.

Preferred Qualifications:

Experience working cooperatively with faculty, staff, and students in presenting performances. Experience leading student employees from diverse cultural backgrounds, perspectives, and levels of experience. Experience in providing exceptional customer service and client relations.

Physical Demands:

Occasional moving of various items up to 30 pounds
Must negotiate stairs and stand for long periods
Able to work in performance areas with limited lighting


Heather Geiger

Contact Email:

[email protected]

Open Date:


Open Until Filled:


Special Instructions to Applicants:

Applications received by June 15, 2021 will be assured full consideration. Position open until filled.

Denison University Background Check Statement:

The final candidate will undergo a background check as a conditional offer of employment.

Denison University EEO Statement :

To achieve our mission as a liberal arts college, we continually strive to attract and hire candidates with diverse backgrounds, experiences and identities. Denison fosters a campus community that recognizes the value of all persons regardless of age, disability, ethnicity, gender expression and identity, national origin, race, religion, sexual orientation, or socio-economic background. For additional information and resources about diversity at Denison, please see our Diversity Guide ( . Denison University is an Equal Employment Opportunity Employer.


<p>&nbsp;</p> <p>As one of the nation's leading liberal arts colleges, Denison offers an authentic education in the fine arts, humanities, natural sciences, and social sciences. Founded in 1831, Denison is one of the earliest colleges to be established in the old “Northwest Territory,” west of the Allegheny Mountains and north of the Ohio River. Denison is located in Granville, Ohio; 27 miles east of Columbus, the state capital.<img alt="denison_university1.jpg" src="" style="border-width: 2px; border-style: solid; margin: 5px; float: right;" typeof="foaf:Image" /></p> <p>Innovative faculty and motivated students collaborate in the pursuit of knowledge and the cultivation of independent thinking. And because Denison is a residential college, students are deeply engaged as citizens of the campus community. They learn from one another in a rigorous academic setting, but also in rich social, cultural and political environments.</p> <p>As a residential undergraduate liberal arts college, Denison is among those places that have been called “distinctively American” in their contribution to higher education worldwide. In fact, it is one of a select number of institutions that today defines the type.</p> <p>Confident in the distinction of its graduates and advantaged by unusual resources, Denison has pointedly resisted the tendency in higher education to add layers of graduate degrees, professional schools, and service functions beyond the scope of baccalaureate education of the highest order. Entering its 177th year, Denison has maintained a fully residential campus based upon the well-tested premise that learning flourishes in community.</p> <p>Denison selectively admits successful, confident, and motivated students who seek to take advantage of highly participatory learning within classroom, laboratory, and studio and who expect to learn and grow through their investment in the challenges and opportunities of college life.<br /> The college attracts matriculants from across the country and more than three dozen nations. Denison engages students with outstanding professors in small classes that encourage men and women to take a high degree of personal responsibility for learning. Students pursue a major field of study selected from 39 areas offered by 28 disciplinary departments and interdisciplinary programs in the divisions of Natural Science, Humanities, Social Science, and Fine Arts as well as complete a sequence of General Education and a personalized curriculum of electives from across the college.</p> <p><img alt="denison_university2.jpg" src="" style="border-width: 2px; border-style: solid; margin: 5px; float: left;" typeof="foaf:Image" />A Denison education is not just for a living but for a life. Denison graduates are educated to be curious, resourceful, and reflective. They are expected to begin a life of learning at Denison, not complete it. They are well prepared for the rapidly changing world of the 21st century.</p> <p>Nothing defines a Denison education more than the mutually enriching relationships that develop between students and faculty. The heart of the college is a full-time faculty of almost 200. These men and women, who hold the most advanced degrees in their fields, are selected on the basis of pedagogical and scholarly ability and are encouraged to be innovative teachers whose continuing growth in their discipline through active scholarship allows them to be among the best at their craft. They look forward to the challenge and stimulation of their students even as they seek to draw the best efforts from them. Many Denison students come to regard professors as mentors, who frequently oversee students' independent scholarly projects.</p> <p>Denison’s faculty is committed to undergraduate education. As teacher-scholar-advisers, their principal responsibility is effective teaching informed by the best scholarship. Faculty members place a priority on working closely with students, interactive learning, and partnerships with students in original research. Denison’s low student/faculty ratio allows for close supervision of independent research and collaborative work in small groups and classes.</p> <p><img alt="denison_university3.jpg" src="" style="border-width: 2px; border-style: solid; margin: 5px; float: right;" typeof="foaf:Image" /></p> <p>At Denison, men and women learn and grow in community, and the residential character of the campus is more than a convenience but a way of engaging the full student body in a shared enterprise. The college actively seeks academically superior students who bring diverse talents, interests, backgrounds, and experiences, believing that out of the classroom as well as within learning takes place by sharing, questioning, and growing together. Denison students have unusual opportunities to participate in the arts, in athletics and recreation, in service to others beyond the campus, in student organizational life, and in campus governance.</p> <p>&nbsp;</p>

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