Job location: San Antonio TAMUSA

Employment Type: Full-time
Posted data: 2021-07-09
Req: R-039485
Job Title

Admissions Specialist I

Agency

Texas A&M University - San Antonio

Department

Office Of The Registrar

Proposed Minimum Salary

Commensurate

Job Location

San Antonio, Texas

Job Type

Temporary/Casual Staff (Fixed Term)

Job Description

The Admissions Specialist I, under general supervision, provides customer service to students, faculty, and staff through various means of communication. Offers information regarding University services and information including admissions, academics, registration procedures, advising services, residency, transcripts, academic programs, and financial aid.

This is a temporary position expected to start as soon as possible and continue for a period of 2 months from the date of hire.

Roles and Responsibilities:

• Provides customer service to students, faculty, and staff who phone in and email inquiries.

• Prepares and maintains database with information sent to prospective students and ensures that follow up contact is made with students who have expressed interest in the University.

• Maintains database of inbound and outbound call communication results to prospective students regarding applying for admission and registration.

• Guides, directs, answers questions, and resolves problems of students seeking financial aid program information and forms.

• Guides and helps students applying for admission, financial aid, and registering via the internet.

• Works off-campus providing information and distributing forms related to registration.

• Verifies enrollment status of current and previous students.

Required Education and Experience:

• Associate degree or equivalent combination of education and experience.

• No prior experience required.

Knowledge, Skills and Abilities:

• Knowledge of word processing, spreadsheet, and database applications.

• Ability to multitask and work cooperatively with others. Strong verbal and written communication skills.

Other Requirements:
Work beyond normal office hours and/or work on weekends. Travel required.

APPLICATION PROCESS:

Please make sure to provide the following documents:

• Application

• Cover Letter to include two professional references

• Resume

For detailed instructions on how to apply for any positions on our website, please use the following link:

http://www.tamusa.edu/humanresources/job-opportunities/index.html

Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.