This job has expired

Administrative Associate 3, Online Learning and Academic Programs

The University of Tennessee, Knoxville
Knoxville, TN

View more

Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support
You need to sign in or create an account to save a job.

Job Details

Administrative Associate 3
Full-time, Non-exempt, Market Range 06


The University of Tennessee, Knoxville’s division of Online Learning and Academic Programs (OLAP) invites applications for an Administrative Associate 3 position to direct day to day operations within the division, including providing administrative and clerical support, maintaining the OLAP budget, and supporting instructor development initiatives and programs. This is a 12-month, full-time, non-exempt staff position.


Position Summary

Reporting to the Assistant Vice Provost for Online Learning & Academic Programs and working within a cross-functional team, this position supports the university’s efforts in providing high-quality, accessible, affordable, inclusive and life-long learning to the residents of Tennessee, and to students across the nation and around the world.


UTK’s growing list of online academic programs currently includes 16 Master's degrees, six doctoral or Educational Specialist programs, 13 certificates, and four Bachelor's degrees. New programs for Fall 2021 include a Master’s of Public Health, Bachelor’s in Applied Studies, Bachelor’s in Agricultural Leadership, and an undergraduate certificate in Horticultural Therapy, the university’s first standalone undergraduate certificate program. More information about UTK's online degree programs and faculty development initiatives can be found at


Job Functions/ Responsibilities


  • Initiates and drafts correspondence for the Assistance Vice Provost (AVP) for Online Learning & Academic Programs (OLAP)
  • Manages and maintains the AVP’s calendar
  • Prepares and manages OLAP’s budget, and reconciles accounts on a regular basis
  • Gathers, organizes, and analyzes information pertaining to distance education student enrollment data
  • Provides customer service to internal and external stakeholders by responding to email and telephone inquiries regarding online programs
  • Schedules meetings, prepares agendas and other relevant materials
  • Oversees the equipment inventory and general facilities requests
  • Manages purchasing and travel requests within OLAP
  • Supports OLAP’s instructor development initiatives and programs
  • Coordinates the on-boarding of new employees
  • Reviews and edits online resources and faculty development materials for clarity


Strong written and verbal communication skills

Extensive knowledge of Microsoft Office products, including Word, PowerPoint and Excel

Ability to think critically, problem solve, and provide work direction to others

Knowledge of basic computer operations

Strong organizational skills

Ability to prioritize work based on unit and program goals and objectives

Skills in producing and formatting documents, presentations, and reports

Ability to gather, organize and share information based upon a given set of criteria

Ability to coordinate and schedule events, book rooms, host Zoom meetings, set up virtual presentations and communicate with attendees


Required Education/Experience

  • High school diploma or some college and specialized education and three-four years office experience; or bachelor’s degree with one-two years office experience.

Preferred Education/Experience

  • Bachelor's degree with two-three years office experience
  • Knowledge of UTK’s fiscal policies and procedures
  • Experience using UTK’s Systems, including IRIS
  • Familiarity with distance education compliance issues

Salary range: $36,000 – $40,000



To apply for this opportunity, please provide a cover letter, CV/resume and the names and contact information for three (3) professional references. Review of applications will begin immediately and priority consideration will be given to applications received by Friday, July 16, 2021. 





Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-knoxville
Organization: Online Programs
Schedule: Full-time
Job Posting: Jul 1, 2021, 3:33:08 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

Find Us
United States
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert