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Student Affairs Case Manager - [email protected]

The University of Georgia
Athens Area

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Administrative Jobs
Institutional & Business Affairs, Community & Government Relations, Student Affairs, Student Activities & Services
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Job Details

Posting Number:


Working Title:

Student Affairs Case Manager - [email protected]


VPSA-Dean of Students

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday thru Friday 8 am-5 pm
Available to work flexible shifts, evenings and weekends, as needed.

Advertised Salary:


Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Student Services Paraprofessional/Professional



Minimum Qualifications:

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

The Student Affairs Case Manager serves as one of the case managers coordinating support within Student Care and Outreach. The Student Affairs Case Manager also assists the Assistant Dean of Students with the coordination of [email protected], a campus-based initiative that supports students who have experienced foster care and/or homelessness or who are at risk of homelessness. The Case Manager reports to the Assistant Dean of Students.

Knowledge, Skills, Abilities and/or Competencies:

Excellent interpersonal and communication skills; Ability to work successfully individually and as a member of a team; Excellent organizational skills; Experience in management of electronic database; Proven ability in developing effective working relationships with university students, faculty, staff, administrators and the community.

Physical Demands:

Sit for long periods of time

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Case Management for Student Care & Outreach
a.Serve as point of contact for inquiries to Student Care & Outreach (SCO); address and respond to referrals made to the SCO, including direct outreach to students, families, faculty, and staff.
b.Collaborate with internal and external partners and stakeholders to provide comprehensive support services to students.
c.Provide resources and direct support to students in partnership with the Office of Student Financial Aid during emergency fund request processes.
d.Manage and draft communication related to Student Care & Outreach cases with students, families, faculty members and external stakeholders.
e.Participate in collaborative meetings with campus partners to support University-wide retention efforts.
f.Facilitate hardship withdrawal process on behalf of students of concern.
g.Assist with management and oversight of SCO records within the Advocate Symplicity electronic database. Ensure that records and data are maintained in accordance with University policies and federal and state regulations.
h.Generate ad hoc reports for Student Care & Outreach when requested.

Percentage of time:



Coordination of [email protected]
•Assist the Assistant Dean of Students with the implementation of programming and general support for [email protected]
•Coordinate case management plans for students connected to [email protected]
•Participate in regular meetings with campus partners to identify opportunities and resources for students connected with [email protected]
•Conduct research on issues relevant to students who have experienced homelessness or foster care.
•Coordinate the provision of support funding to students
•Identify grant opportunities to further the scope of [email protected]

Percentage of time:



Other Responsibilities
•Establish and maintain collaborative and consultative working relationships within the University and the surrounding Athens community.
•Serve on various University committees.
•Perform other duties as assigned.

Percentage of time:



The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state's oldest, most comprehensive, and most diversified institution of higher education. It is the birthplace of the American system of public higher education.

university_of_georgia2.jpgToday, UGA enrolls more than 36,000 students. The main campus has 460 buildings on 765 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 17 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work and Veterinary Medicine. It offers 25 baccalaureate degrees in more than 140 fields; 34 master’s degrees in 130 fields; 18 educational specialist degrees; four doctoral degrees in 98 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the top third of the nation’s best research libraries and contain a total of 4.7 million volumes and one of nation’s largest map collections. The university has had 21 recipients of the prestigious Rhodes Scholarship. In 2008, UGA was the only public university in America to have two recipients of the Rhodes Scholarship. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service by television and radio stations, networks, producing organizations, individuals and the World Wide Web. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.


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215 S. Jackson St.
United States
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