Overview and Responsibilities
The Educational Technology Specialist (Technology Professional Developer) is responsible for the technical training and development of CVTC employees. This position is responsible for the evaluation of technology used throughout the college and providing best practices to faculty and staff. The Educational Technology Specialist will obtain information needed to facilitate in-house training programs, prepare training materials, and provide recommendations on technology utilization. The Educational Technology Specialist reports to the Assistant Director of Curriculum and Professional Development (CPD), contributes to CPD team goals, and works in partnership to the Instructional Technologist.
- Provide training and best practices for various systems and technologies used by CVTC faculty and staff (e.g., Canvas, Google G Suite, WebEx, SharePoint, Microsoft Office Suite, instructional technology).
- Provide primary back-up administration for Canvas, CVTC’s Learning Management System.
- Develop and deliver on-demand technology trainings in multiple formats.
- Provide technology onboarding to new faculty.
- Provide one-on-one technology training in the CPD open lab.
- Develop and create technology help guides and online support resources in multiple formats including e-learning tutorials.
- Provide primary support and training of Cognos reporting system and Qualtrics survey software.
- Provide primary system administration, training, and support for MyTalent (SumTotal) professional development tracking system.
- Provide primary backup for scribing program curriculum and student education planning in Degree Works in partnership with Curriculum Analyst and IT.
- Design and update CPD website as primary source of communicating CPD initiatives and resources with the college.
- Assist with preparation of large-scale CPD activities (e.g., in-services, academies, Professional Growth grant, etc.).
- Set-up, support, and train on CVTC’s learning glass system used for creating instructional videos.
- Keep current with updates to software/systems and continually improve upon campus technologies.
- Collaborate with all departments to ensure training aligns with college initiatives, IT systems, software release, employee needs, requests, and survey results.
- Market CPD and technology products and services to employees. Use appropriate interpersonal styles and communication methods to gain acceptance of a product, services, or policies from employees.
Required Knowledge, Skills and Abilities:
- Demonstrate strong interpersonal, communication, and facilitation skills.
- Model positive customer-oriented skills.
- Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
- Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
- Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
- Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
- Advanced knowledge of and skills with instructional technology and technology including software programs for communication, data collection, and decision-making including, but not limited to, Google G Suite and Microsoft Office Suite.
- Bachelor’s degree in Training and Development, Education, Technology, Distance Learning, or related field.
- Minimum of two years of experience in training and development or teaching.
- Experience using resource management software, learning management system and instructional technology.
- Software system administration experience and e-learning authoring experience using Articulate Storyline 360 or similar preferred.
In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment. All qualified candidates are encouraged to apply.
- Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA) and wellness incentive
- Dental insurance for employee, spouse, and dependents
- Life and long-term disability insurance
- Wisconsin Retirement System (WRS)
- 403(b) tax deferred annuity program
- 457(b) deferred compensation plan
- Section 125 flexible spending accounts
- Paid vacation, personal, and sick time
- Paid holidays
- Employee Assistance Program (EAP)
- Tuition reimbursement (eligibility requirements apply)
- Professional development
Generally, with the exception of tuition reimbursement, benefits eligibility begins on the first date of employment (i.e., there is no waiting period).
CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711